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19 of 21 people found the following review helpful
on November 6, 2012
I liked the product. However it didn't include the bonus DVD like it was supposed to amazon said I would have to ship back my order, get a refund, and then reorder! Needless to say we didn't get the DVD. I'm slightly dissatisfied!
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9 of 10 people found the following review helpful
on November 27, 2013
I purposely purchased this set because it indicated that it came with a bonus DVD. As many others have complained of, I just received the set and to my surprise, no DVD. The set included the Elf, "The Elf on the Shelf A Christmas Tradition" book and another paperback book "Chippey's Great Adventure."

I just reread the product description and the last line says, "Gift set includes: A North Pole scout elf, a hard-bound children's book and a keepsake box." No mention of the DVD. The picture and product headline are very misleading as compared to the product description.
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20 of 25 people found the following review helpful
on November 11, 2013
The product was used and repackaged. The doll was dirty and not "tied" into the packaging as if it were returned and then sent out again without properly checking the product. The product was simply dirty and cleaned well, so I didn't return the product. For the price of the product, I expected a completely new, unused, unopened product. I hope there is some manner in which Amazon can monitor their suppliers, since this reflects poorly on them and will alter my purchasing habits when the item is not fulfilled by Amazon.
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12 of 14 people found the following review helpful
on December 19, 2012
Very fun for kids, but I wish that the elf had velcro between his hands, and wire in his arms and legs - this would make him so much easier to manipulate into mischievous positions!
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10 of 12 people found the following review helpful
on November 22, 2012
Just like a previous reviewer I didn't get the DVD... It's too late to send it back and not miss out on the event! So.. No DVD for us.. Be warned!
Otherwise, the doll, the book and the whole idea is really fun! Can't wait to get started!
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13 of 18 people found the following review helpful
on November 30, 2012
My two boys are going to LOVE THIS! Elf is very well made, the book explains to the children exactly what his purpose is here for, so make sure the first day you put the elf with the book so you can read it to them. Haven't watched the DVD yet, it did come with it though, I saw some reviews saying it the DVD didn't so I was so please that it did for me. Worth every penny and glad I purchased it!
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2 of 2 people found the following review helpful
on December 4, 2013
This was asked for as a gift idea so this is why I purchased it. The two year old enjoyed the story, the figure, and the CD. So it brought some joy and entertainment for the youngster – that alone was well worth the expense!
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2 of 2 people found the following review helpful
on December 15, 2013
For the little one! ALOT of fun. Move it around and watch the kids try and find Chip the elf.
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1 of 1 people found the following review helpful
on December 14, 2013
So cute! My son loves this!! Video is short but really cute! I would recommend this toy. Also nicely packaged.
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1 of 1 people found the following review helpful
on December 14, 2013
This elf on the shelf was exactly what we were hoping for! The package came in great shape, on time and with everything included that was suppose to be there. It was exactly what I was expecting, in fact I ordered a second for my nieces.
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