The Encyclopedia of Operations Management : A Field Manua... and over one million other books are available for Amazon Kindle. Learn more
  • List Price: $49.99
  • Save: $30.40 (61%)
Rented from RentU
To Rent, select Shipping State from options above
Due Date: May 31, 2015
FREE return shipping at the end of the semester. Access codes and supplements are not guaranteed with rentals.
FREE Shipping on orders over $35.
Used: Like New | Details
Sold by FlippingPages
Condition: Used: Like New
Comment: This is a used text in like new condition. Ships directly from Amazon. Eligible for free super saver shipping.
Access codes and supplements are not guaranteed with used items.
Qty:1
  • List Price: $49.99
  • Save: $10.01 (20%)
Only 8 left in stock (more on the way).
Ships from and sold by Amazon.com.
Gift-wrap available.
Sell yours for a Gift Card
We'll buy it for $14.02
Learn More
Trade in now
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts (FT Press Operations Management) Paperback – July 31, 2011

ISBN-13: 978-0132883702 ISBN-10: 0132883708 Edition: 1st

Buy New
Price: $39.98
Rent
Price: $19.59
26 New from $33.99 13 Used from $31.98
Rent from Amazon Price New from Used from
Kindle
"Please retry"
Paperback
"Please retry"
$19.59
$39.98
$33.99 $31.98
12%20Days%20of%20Deals%20in%20Books

Frequently Bought Together

The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts (FT Press Operations Management) + Operations Management in the Supply Chain: Decisions and Cases (Mcgraw-Hill/Irwin Series in Operations and Decision Sciences) + Fundamentals of Corporate Finance (2nd Edition)
Price for all three: $472.83

Buy the selected items together
NO_CONTENT_IN_FEATURE

Best Books of the Year
Best Books of 2014
Looking for something great to read? Browse our editors' picks for 2014's Best Books of the Year in fiction, nonfiction, mysteries, children's books, and much more.

Product Details

  • Series: FT Press Operations Management
  • Paperback: 408 pages
  • Publisher: FT Press; 1 edition (July 31, 2011)
  • Language: English
  • ISBN-10: 0132883708
  • ISBN-13: 978-0132883702
  • Product Dimensions: 8.4 x 1.1 x 10.9 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #631,712 in Books (See Top 100 in Books)

Editorial Reviews

From the Back Cover

The Most Complete, Up-to-Date, Single-Volume Reference to Modern Operations and Supply Chain Management

This “field manual” is ideal for every manager and student who needs a deeper understanding of supply chain and operations management. It is also ideal for people in lean and Lean Sigma training programs who need to develop a more precise language for their process improvement efforts. The field’s most comprehensive reference, it’s both uniquely convenient and exceptionally affordable.

 

Leading expert Arthur V. Hill covers the entire field, offering nearly 1800 authoritative entries. Of these, more than one-third are new to this edition, and nearly another one-third have been completely rewritten. Packed with photos, figures, graphs, tables, examples, references, Excel formulas, and VBA scripts, The Encyclopedia of Operations Management is designed and organized for constant use. Students can use it to prepare for case discussions, exams, and job interviews and to quickly develop a mental map for the entire discipline. For instructors, it serves as an invaluable desk reference and teaching aid. Working managers can use it as a comprehensive training reference for both lean and Lean Sigma programs.

 

This book’s comprehensive coverage includes:

  • Accounting
  • Customer service
  • Distribution
  • e-business
  • Economics/finance
  • Forecasting
  • Healthcare management
  • Human resources management
  • Industrial engineering
  • Industrial relations
  • Inventory management
  • Lean Sigma (Six Sigma)
  • Lean thinking
  • Logistics
  • Maintenance
  • Management information systems
  • Manufacturing management
  • Marketing/sales
  • New product development
  • Operations research
  • Operations strategy
  • Organizational behavior/management
  • Personal time management
  • Production planning and control
  • Purchasing/supply management
  • Quality management
  • Reliability engineering
  • Service management
  • Simulation
  • Sourcing
  • Statistics
  • Supply chain management
  • Systems engineering
  • Theory of Constraints
  • Transportation
  • Warehousing

About the Author

Arthur V. Hill is the Associate Dean for MBA Programs in the Carlson School of Management and the John and Nancy Lindahl Professor for Excellence in Business Education in the Operations and Management Science Department at the University of Minnesota. He holds a B.A. in Mathematics from Indiana University, an M.S. in Industrial Administration, and a Ph.D. in Management from the Krannert School of Management at Purdue University. Professor Hill was the Co-Editor-in-Chief of the Journal of Operations Management , a leading academic research journal in the field. He is a Fellow of the American Production Inventory Control Society and wrote the APICS CPIM and CIRM certification exams for many years. He served two terms on the board of POMS (VP Education and VP Finance), the world’s leading society for operations management professors. Dr. Hill has been a professor at the Carlson School of Management for more than 30 years and currently teaches supply chain and operations management for courses for full-time MBA, executive MBA, and doctoral students. He has held visiting faculty positions on four continents--Visiting Associate Professor at Indiana University, Professor at IMD International in Lausanne, Switzerland, Guest Professor at Wits Business School in Johannesburg, South Africa, and a Distinguished Visiting Professor at the National University of Singapore. He also helped found a management institute in Moscow. He has won numerous teaching awards, authored more than 90 research articles, and consulted for over 100 firms including 3M, Allianz, Bank of America, Best Buy, Boston Scientific, Cargill, CentraCare, Ceridian, Delta Air Lines, Deutsche Bank, Easter Seals/Goodwill, Ecolab, FMC, General Mills, GMAC, Goodrich, Home Depot, Honeywell, Honeywell Bull (Switzerland), Imation, JPMorgan Chase, Land O’Lakes, Mayo Clinic, Medtronic, Methodist Hospital, Nestlé, Park Nicollet Health Services, Prime Therapeutics, Radisson, SPX, St. Jude Medical, Staples, Target, Toro, Tyco/ADC, United Healthcare, U.S. Bank, and Wells Fargo. His current research focuses on process improvement and supply chain management.


More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

4.7 out of 5 stars
5 star
5
4 star
0
3 star
1
2 star
0
1 star
0
See all 6 customer reviews
This book is absolutely amazing.
Mackenzie
I read the TOC related material and it was well written and correct.
Clarke
A great tool for Researchers, I highly recommend this book.
Arthur Sears

Most Helpful Customer Reviews

2 of 2 people found the following review helpful By Mackenzie on February 5, 2012
Format: Paperback
This book is absolutely amazing. Its explanation of each term is thorough enough for even beginners to truly understand it, yet concise enough to make it an efficient way to learn the lingo of Operations Management. The best part of this encyclopedia is that each term has recommendations for other terms relating to it to read which then help the reader understand the term better. This way, readers are guided through the topics. I highly recommend it to anyone beginning to study Operations Management as well as professionals in the workplace who need a refresher or a reference for theories and putting words to their processes.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
By Edward W. Rogosky on August 16, 2013
Format: Kindle Edition Verified Purchase
In many ways, a book that proves how the rubber hits the road, in spite of management directives and all of the rest of the technical
"changes" that many occur in business. It also aptly demonstrates hoe change does not occur and why systems of operation are often stronger than any changes that mgmt wishes to put into play.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
Format: Kindle Edition Verified Purchase
A great tool for Researchers, I highly recommend this book. You will have many times to use it as a Researcher...
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again