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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success Paperback – July 30, 2013


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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success + When the Little Things Count . . . and They Always Count: 601 Essential Things That Everyone In Business Needs to Know + Business Class: Etiquette Essentials for Success at Work
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Product Details

  • Paperback: 256 pages
  • Publisher: McGraw-Hill; 1 edition (July 30, 2013)
  • Language: English
  • ISBN-10: 0071811265
  • ISBN-13: 978-0071811262
  • Product Dimensions: 7 x 0.6 x 8.9 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (30 customer reviews)
  • Amazon Best Sellers Rank: #56,772 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

BARBARA PACHTER is president of Pachter & Associates. She is an internationally renowned business etiquette and communications speaker, coach, and author who has delivered more than 2,100 seminars throughout the world. For more information, visit www.pachter.com.

Customer Reviews

If you can't read, this book is a great reason to learn.
WMP
Great etiquette book and I recommend this to anyone in the workplace.
Jessica Sewell
Written in a well laid out and informative format, easy to digest!
meg

Most Helpful Customer Reviews

7 of 8 people found the following review helpful By Janet K Hoadley on July 26, 2013
Format: Paperback
One might initially think that a book like this isn't needed. Looking around the business world shows it is, and for some should be required reading.

From tips like dining (BMW keeps your water in the right place!) to the obvious don't talk negative about the boss on social media, the lack of manners some professionals express is not professional.

As I read the copy I received from NetGalley, I thought of my peers in the agriculture world and thought overall we're a pretty good group of people. I've seen others in airports and travel situations that could use this book.

Looking and acting your best comes across in attitude. How we present ourselves goes beyond what we say. Common courtesy please and thank you make a difference, but this book goes beyond that. Working a room, ordering wine, handling detractors during presentations - it's covered here. The cell phone and headset advice should be required reading!

It's an easy read with action points throughout. Those who heed common courtesy get further because they find more doors open. Worth the money and time to read and implement.
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5 of 5 people found the following review helpful By Rosa Monzon on May 20, 2014
Format: Paperback
This book is easy to read and talks about all major issues when it comes to branding yourself. The author gives clear common examples of mistakes we make and how to fix them.
I will keep this book for a long time; and I might even have to read it a couple of times as I practice these guidelines more and more.
I am very pleased with it and already notice improvement.
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4 of 4 people found the following review helpful By rocio gavidia on April 27, 2014
Format: Paperback
I found this book through an article I was reading online. I decided to get it, and it was well worth it!. It tells really great tips on what is appropriate for the work enviorment, specially for those of us who are just starting. It gives examples on how a little etiquette, or lack of it, can go a long way. I would definitely recommend it.
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2 of 2 people found the following review helpful By Claudio Steinmeyer on April 11, 2014
Format: Paperback
Almost a must for today's social-economic challenging times.

Someone told me recently: reading about etiquette?, who cares, we’re in the casual times.

I said may be, but in my opinion, today’s business world is driven by decision makers, global players, policy makers, VIP enterprises, think-tanks and other key actors that do care. And I want my friends, colleagues, customers, members of family and of course myself to move so close as possible around that small segment. And to do so, you need to know the etiquette rules.

Written in a pleasant, sometimes humorous way, with clever and easy-to-implement tips. A broad experience of Ms. Barbara Pachter and her collaborator Denise Cowie backrounds the theory.
As an Ariadne'e thread, Ms. Prachter seeks along her book to cause the enthusiasm of the reader, the job seeker, the candidate for a promotion, etc., for learning the key factors on etiquette.
Problems like the lack of confidence, the “putting-yourself-down” symptoms are well described along recommendations on how try to fix them.

Claudio Steinmeyer
Psychoanalyst-Berlin, GERMANY
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2 of 2 people found the following review helpful By adriana on July 23, 2014
Format: Paperback
I think this book is not only for business people but to everyone who wants to know how to behave in public. I loved that the author gives common examples of mistakes we all make and while reading you start to know how to fix them. When I bought this book I thought 101 chapters were a lot; but when you start reading you want to know more and more. I will deffinetely keep this book near me cause I know i will need it and I might even have to read it again. I totally recommend this book, and think that every company has to know about this book.
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2 of 2 people found the following review helpful By PJ on August 7, 2014
Format: Paperback
A must read book which is a credit to the author Barbara Pachter, who has taken the time to explain how to compose oneself in the business and social world. The real life examples of certain situations in the book are ones I can relate to. I have grown in confidence and feel better equipped in my ability to effectively deal with situations for the future from reading this book.
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4 of 5 people found the following review helpful By WMP on January 14, 2014
Format: Paperback Verified Purchase
This book provides gobs of focused advice served in bite-sized morsels so you can digest it all easily. There are tips for just about every etiquette situation that may arise in a business setting. I found that much of the advice is transferable to my non-work life too. I've already ordered copies for so many people in my life: my almost college graduate son, my seasoned sales executive sister, my mid-level banking friend. It's for everybody who can read. If you can't read, this book is a great reason to learn.
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1 of 1 people found the following review helpful By Janet Cherry on July 28, 2014
Format: Paperback Verified Purchase
I like Pachter's work. There is certainly a need for improved etiquette in the workplace. Many great pointers in this publication.
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More About the Author

Barbara Pachter is an internationally renowned business etiquette and communications speaker, coach and author. She has delivered more than 2100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.

Pachter is also adjunct faculty in the School of Business, Rutgers University.

The second edition of Pachter's highly-acclaimed book, "The Power of Positive Confrontation: The Skills You Need to Handle Conflict at Work, at Home, Online, and In Life"(Da Capo Press), was recently released.

Pachter's 10th book, "The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success" (McGraw-Hill), was published in August 2013.

Her other books include "NewRules@Work: 79 Etiquette Tips, Tools and Techniques to Get Ahead and Stay Ahead," and "When The Little Things Count...And They Always Count." Her books have been translated into 11 languages.

Her client list boasts many of today's most notable organizations, including Bayer, Campbell Soup, Microsoft, Chrysler, Cleveland Clinic, Merck & Co., WAWA, Con Edison, Pfizer, Inc., Novo Nordisk, and Cisco Systems.

She has appeared on numerous radio and television programs and her advice on business etiquette has been featured in dozens of newspapers and magazines, including ABC's 20/20, The New York Times, CNN's Anderson Cooper Show, USA Today, O Magazine, The Washington Post, and Working Mother.

Pachter's etiquette seminars and coaching services were highlighted in TIME Magazine and her discussion on business etiquette appeared in the Harvard Business Review.

Pachter's areas of expertise include business etiquette, assertive communication, positive confrontation, business writing, women in the business world, career suggestions and presentation skills. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.

Call 856.751.6141. Additional information can be found at www.pachter.com, www.facebook.com/pachtertraining, or
www.barbarapachtersblog.com