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He has been working with contacts from this agency for years so there is some interesting inside info that will be new to the reader, but a lot of the really interesting stuff has been spelled out in an number of other books or TV programs. The book is a well written and constructed story with a good road map though the years and departments. The reader does not get lost in a jumble of department abbreviations. A good overview book that is probably what most readers are looking for.
He pulls no punches when describing the shortcomings of agents and past fiascos, he names names and assigns blame. The final chapter of the book goes into detail about the previous director, William Sessions, his successes certainly, but also the abuses that he uncovered during the research of his book. His revelations led to Sessions' firing.
He describes with a great deal of detail the workings of the agency on the street level, in the field offices, and at headquarters. One gets a good look at policies, procedures, training, and special ops. But most especially, he talks about real agents, men and women who deserve our respect for the jobs they perform.! The human interest in this book is very good, making it an easy book to read, and leaving one with a sense that the FBI is in fact the greatest law enforcement agency in the world.
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