"""Refreshingly straightforward...Belker has distilled his 30 years of executive experience into a simple-to-read book full of wisdom -- worthwhile not just for the first-time manager, but for any manager at any time."" -- The Miami Herald
""For years, thousands of managers have learned their craft with this best-selling primer on mastering supervisory skills...crammed with expert information on all basics of the job."" -- Dayton Daily News
""Empathetic and insightful...If you’re a first-time manager, read this book. If you’re a veteran, it might be the best gift you can give a new lieutenant -- and ultimately yourself."" -- Video Software Magazine
""Belker acts like the manager we all wish we had for our first management job."" -- Orange County Register
Joyce Lain Kennedy, nationally syndicated columnist: ""New managers who aren’t sure which way is up won’t find a better offering than this acclaimed summary of managerial experience with a side of wisdom.""
Niche: ""Take the time to learn or relearn your management skills with this book and improve more than the success of your business; improve the quality of your life.""
Common Sense at Work e-newsletter: ""No matter how long you've been a boss, if you want to succeed in this demanding role, I recommend that you get a copy of The First Time Manager: Fifth Edition. This book from the American Management Association is one of the best compilations of the fundamentals that managers need for success that I've seen. Written in an inviting and accessible style, this classic skill-building book covers all the bases with indispensable advice on such topics as hiring and firing, leadership, motivation and managing time and stress."""
"... possibly the most informative management guide ever written….an excellent read for aspiring management minds at all levels of the agency.”
-Independent Agent Magazine
“I would recommend this book to any manager who wants to build a solid foundation of managerial skills [...]chosen career.”
"A true management classic with 200,000 copies sold, this new, expanded edition is still the ultimate guide for every new manager.
Since its original publication, The First-Time Manager has helped many thousands of rookie managers handle their new responsibilities -- and now it can help you! Clear and concise, the book covers all the fundamentals you need for success, with indispensable advice on topics including hiring and firing, leadership, motivation, and managing time and stress. In addition, the completely updated fifth edition shows you how to build trust and confidence, be an active listener, manage a diverse group of individuals, conduct performance appraisals, and address many other challenges that come with the manager’s job.
Written in an inviting and accessible style, this classic skill-building book is an essential tool for becoming an effective, confident new manager."