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The Five Star Church: Serving God and His People with Excellence Paperback – April 22, 1999


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Product Details

  • Paperback: 241 pages
  • Publisher: Regal (April 22, 1999)
  • Language: English
  • ISBN-10: 0830723501
  • ISBN-13: 978-0830723508
  • Product Dimensions: 8.4 x 5.5 x 0.7 inches
  • Shipping Weight: 12 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (28 customer reviews)
  • Amazon Best Sellers Rank: #75,194 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

STAN TOLER is senior pastor of Trinity Church of the Nazarene in Oklahoma City, Oklahoma, and hosts the television program "Mission Today." For the past ten years he has taught seminars for INJOY Group, a leadership development institute. Toler has written over 45 books, including his best-sellers' God Has Never Failed Me, But He's Sure Scared Me to Death a Few Times, The Five-Star Church and, his latest book,The Buzzards Are Circling, but God's Not Finished with Me Yet.
 
ALAN E. NELSON, Ed.D. pastored 20 years, is the former executive editor of Rev! magazine, and has authored 14 books (www.alanenelson.com). He is the founder of KidLead (www.kidlead.com), a non-profit organization dedicated to identifying and developing leaders while they’re moldable. Alan and his family live near Monterey, CA.

 

 
 

 


More About the Author

Dr. Stan Toler is a best-selling author, dynamic international speaker and compassionate teacher. His approachable and interactive leadership style fosters a high-energy, collaborative environment where growth and change occur. Toler is committed to the idea that everyone with even a small amount of leadership talent can become a good--even great--leader.

A prolific writer, Toler has authored more than 90 books. Best-sellers include The Secret Blend, Richest Person in the World, Five Secrets of An Exceptional Leader, The Inspirational Speaker's Resource, ReThink Your Life, his popular Minute Motivator series, Total Quality Life and TERRIFIC! Five Star Customer Service. His books have sold more than three million copies worldwide.

Toler is described as an engaging presenter with a terrific sense of humor and the charm of a Southern storyteller. He has spoken in 80 countries and shared the platform with Zig Ziglar, Jerry Lucas, Rick Warren, Bill Hybels and Cy Young baseball great, R.A. Dickey.

Toler pulls from a rich history of leadership experience. For many years he served as vice-president for John C. Maxwell's INJOY Leadership Institute, where he trained corporate and church leaders to make a positive difference in the world. Zig Ziglar said of Toler's expertise, "Stan teaches principles and procedures that will build a business, a church, a home, a community, or a nation." Some of his most popular training seminar topics include the following:

Seven Secrets of True Wealth
Five Secrets of Becoming A Leader
The Leadership Challenge
Terrific! Five Star Customer Service
The Power of Your Attitude
Total Quality Life

Toler has been awarded an honorary Doctorate of Divinity from his alma mater, Southern Nazarene University, and was elected General Superintendent emeritus for International Church of the Nazarene.

Customer Reviews

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This is a great book with lots of business concepts that are very applicable to Church life.
Ronald Thomas
I first read some of the book at my hair dresser and found it very informative and decided to order copies for my friends.
M. C. H. Byars
I recommend this book to not only Pastors, but anyone in a leadership position in the church.
Elexie Berri

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By R. Jones on December 28, 2009
Format: Paperback Verified Purchase
My Pastor advised our congregation, of an AME Church to all purchase and read this book, it was great advice! He was newly assigned to our church and came with lots of changes that needless to say was met with lots of opposition and drama. This book put into perspective what he is trying to do with bringing our church out of traditions that no longer work, with respect to focusing on our main objective...WINNING AS MANY SOULS TO CHRIST AS WE CAN, and meeting our spiritual needs...AMEN!! This book is not just for making your church a five star experience, but you can also apply it's principles to your workplace, developing your own business, even changes within yourself. This book is a must buy if your church is starting lose members or if your church just isn't growing.
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4 of 4 people found the following review helpful By Thomas Harrison on December 6, 2007
Format: Hardcover Verified Purchase
I read this book a few years ago and it has changed my life. I use this as the cornerstone of my non-profit work. I have used the concepts and outlines to help other churches. Dr. Toler wishes to bring all churches to their full potential. Buy this for your pastor, your church board, for business people you care about. Five Star Church is a movement for quality and excellence!
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11 of 14 people found the following review helpful By S. Sutter on September 15, 1999
Format: Hardcover Verified Purchase
Stan Toler and Alan Nelson give wonderful and specific helps to turn any church into a 5-Star Quality Service Church. The evaluation questions at the end of each chapter are wonderful to help church leadership evaluate where they stand in serving God's people. Toler & Nelson offer important insights to FAQ's that will prove helpful to any church. An excellent resource to make every church excellent!
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1 of 1 people found the following review helpful By michael cockrell on April 12, 2014
Format: Paperback Verified Purchase
Great book. I would suggest every church leadership read this book. This book gives a different approach to ministry and to look at ministry in a sense of "business".
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1 of 1 people found the following review helpful By J. Price on April 2, 2014
Format: Paperback Verified Purchase
I've been a student of Six Sigma for many years. I have struggled with how to message the principles of quality we apply in business in a way that many churches can accept without immediately decrying the "worldly" mantra many churches decry when principles of exceptionalism and accountability are brought to bear.

This book has captured those principles and talking points in a way that crystalizes how we should strive for exceptionalism in everything we do in church, for God and how we can use real quality principles to achieve it.

The book is written in story form. It lays out a discussion between church leaders and a five star hotel general manager. As the discussion unfolds, the general manager reflects on how he maintains a five star hotel, and how churches can use those same principles. The power of this format is that it reflects real question and answer situations that can be experienced within church leadership.

Each chapter summarizes the thoughts of the chapter (sometimes repeating a bit much) and includes actions to be taken by church leadership. I advise each person within the church leadership read this book, with someone facilitating the process of moving through chapters and developing a long range plan based on the principles. That is, only if you are serious about taking a long, often painful look at what your church does today with a critical eye towards moving even those things you do well to a new level of exceptionalism. The enemy of great is good-enough!
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1 of 1 people found the following review helpful By Elexie Berri on March 8, 2014
Format: Paperback Verified Purchase
This is really, really great! Our Archbishop has a copy. In reading his, I decided I just had to have my own! I recommend this book to not only Pastors, but anyone in a leadership position in the church.
Bishop EJB
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1 of 1 people found the following review helpful By LivingLaughingLoving on February 19, 2014
Format: Kindle Edition Verified Purchase
I would recommend this for all church and business leaders who are striving for excellence. The principals that are in this book are wonderful.
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1 of 1 people found the following review helpful By Steven R. Lamotte on February 7, 2014
Format: Kindle Edition Verified Purchase
I though this book was and is helpful for church leaders to look at and evaluate their church with fresh eyes. Many churches forget to regularly ask these sort of questions. Nothing groundbreaking but solid insight on improving the culture and experience at a church.
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