Top positive review
19 of 19 people found this helpful
Great Product & Amazing Customer Service
on February 28, 2014
The bracelet is well made and everything is of high quality, but the clasp is so cumbersome and extremely difficult to use and close with one hand. In many ways the clasp overwhelms the bracelet. You must screw in the small bolt each time you put it on... too much effort in my opinion, and the protruding head of the bolt has already jabbed into my wrist/arm a number of times I wish I had bought one with a plain old plastic clip. With a more user friendly clasp, I would have rated this item 5 of 5. see followup note below:
FOLLOWUP REPORT: Within minutes of posting the above review. (seemed like minutes), The Friendly Swede contacted me and asked what they could do to resolve my issue. We exchanged several emails and they were more than accommodating in making me happy. They are an amazing company to do business with and have customer service that is rarely ever seen both on line or in a store. A huge THANKS to them for all they did for me. It is much appreciated and I wholly encourage anyone "on the fence" to buy from them without hesitation.