'The serious reader will find the book intensely moving at times. The wealth of real case studies, tragedies, splendid successes and discoveries, make it well balanced and difficult to put down. Certainly it merits repeated reading for continuous satisfaction and inspiration.' --Occupational Safety & Health, May 2009
About the Author
James Reason was Professor of Psychology at the University of Manchester from 1977-2001, from where he graduated in 1962. His primary research interest has been the human and organizational contributions to the breakdown of complex, well-defended systems. He has written books on absent-mindedness, human error, aviation human factors, on managing the risks of organizational accidents and, most recently, on error management in maintenance operations. He has researched and consulted in the fields of aviation, railways, nuclear power generation, maritime safety, oil exploration and production, mining, chemical process industry, road safety, banking and health care. He received the Distinguished Foreign Colleague Award from the US Human Factors and Ergonomics Society, the Flight Safety Foundation/Airbus Industrie Award for achievements in human factors and flight safety, and the Roger Green Medal from the Royal Aeronautical Society for contributions to human factors as applied to aerospace, and the Flight Safety Foundation/Boeing Aviation Safety Lifetime Achievement Award. He is a Fellow of the British Academy, the Royal Aeronautical Society and the British Psychological Society. He received an honorary DSc from the University of Aberdeen, and was awarded a CBE for contributions to patient safety. In 2006, he was made an honorary fellow of the Royal College of General Practitioners.