From Publishers Weekly
What's wrong with the CIA? A number of authors have tackled this question lately, and the pseudonymous Jones brings what could be a unique vantage point: a career operative, Jones claims he was "America's number one producer of intelligence reports on terrorism." Unfortunately, the book is more memoir than expose, privileging personal complaints (Jones is frequently underutilized and underappreciated) over actual accounts of the intelligence community's accomplishments and setbacks. Even as he hops the globe, Jones revels in woefully familiar aggravations: the Agency fails to reimburse his expenses in a timely fashion, wastes his time in team-building exercises, etc. He convincingly labels headquarters a haven for burnt-out, risk-averse pension-seekers, but he spends just as much time getting in digs at difficult landlords, surly cab drivers and airplane travel. Though Jones levels many serious charges against those running the CIA, he doesn't follow through and offers just a few pages of suggestions; his self-concern and attention to mundane details make this more suitable for those considering a career at the Agency than those wishing to understand it.
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"Excellent...a devastating and alarming picture."
Scathing and unauthorized.”
"Controversial, eye-opening account"
This book should be required reading for anyone who serves in our government or is served by it. But beware: Reading The Human Factor will make you very, very angry.”
Max Boot, Senior fellow in national security studies, The Council on Foreign Relations; author of The Savage Wars of Peace and War Made New
Jones (the cover name the Agency gave him during his first training course), a Marine who joined the Agency’s clandestine service and became a case officer in the late ’80s, paints a devastating and alarming picture of a vast bureaucracy he calls a corrupt, Soviet-style organization’.”
Michael Ledeen, National Review Online
Mr. Jones obviously believes that the United States deserves the best intelligence organization in the world. He believes passionately that every American taxpayer is being cheated because we are paying scores of billions of dollars for a bloated, ineffective, risk-averse organization that cannot perform the mission for which it was created.”
John Weisman, The Washington Times
Ishmael Jones represents an altogether uncommon breed of CIA officer, one willing to risk life and career in the pursuit of gathering better intelligence. If the CIA as a whole shared this one officer’s relentless pursuit of WMD sources, terrorists, and the rogue nations that support them, then we might find ourselves in a much safer world today. With his book The Human Factor, Jones relates the details of his extraordinary career with a notable lack of bravado and a tremendous amount of dry wit.”
Lindsay Moran, author of Blowing My Cover: My Life as a CIA Spy
The Human Factor is an enormously important book and a surprisingly accessible read. Hopefully, it will propel the reform debate beyond the usual tinkering
. Call him Ishmael, or not, but I call him a patriot.”
David Forsmark, Frontpage Magazine