- Paperback: 320 pages
- Publisher: Collins; Reprint edition (2003)
- Language: English
- ISBN-10: 0060521996
- ISBN-13: 978-0060521998
- Product Dimensions: 8 x 5.3 x 0.8 inches
- Shipping Weight: 9.1 ounces
- Average Customer Review: 4.4 out of 5 stars See all reviews (208 customer reviews)
- Amazon Best Sellers Rank: #94,120 in Books (See Top 100 in Books)
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The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Collins Business Essentials) Paperback – 2003
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Top Customer Reviews
(Here, the term "technology" refers to not just engineering and manufacturing, but also marketing, investment and managerial processes -- anything that transforms the inputs of production, like land, labour and people to products and services of higher value.)
(Some of the examples are partly my own conclusions.)
- Why is it so hard to *sustain* success?
- Is success so unpredictable as it sounds?
- This book is not about poorly-run firms. It's about why well-run firms often lose. It addresses the first question above and partly the second.
- Innovations can be sustaining (better than the previous product on the same terms) or disruptive (worse than the previous product when judged by the traditional criteria, but better in different ways).
- Sustaining vs disruptive is different from incremental vs radical. The latter comparison is about the degree of change; the former about the dimensions on which the judgment is made. For example, moving from a 1 GB to a 2 GB hard disc would be an incremental change, and moving to a 1 TB hard disc would be a radical change (1000x capacity), but both are sustaining changes, since the things that matter are the same (capacity, cost per GB, etc). Whereas moving to an SSD is a disruptive change, since it performs worse than a hard disc on the traditional criteria (capacity, cost per GB, number of write cycles) but is better in terms of new criteria (speed, size, power consumption, withstands shocks, etc). So, forget about incremental vs. radical: it doesn't matter here.Read more ›
The dilemma examined is, while it is important for companies to give their customers what they want to be successful in the present, they need to know when to begin to move their resources into technologies or services t hat represent the moneymakers and markets of tomorrow. Though concentrating mainly on the disk drive industry, the author also looks at the retailing industry, pharmaceutical industry, and automobile industry including the development of the electric car, among others. Examples of disruptive technologies include the evolution of disk drives from 14 inch to 8 inch to 5.25 inch to 3.5 inch to 1.8 inch, the introduction of off-road motorcycles to North America. The replacement of transistors by vacuum tubes, and the creation of discount retailers such as K-Mart.Read more ›
1. If you want to do something 'disruptive', spin off another company or a somewhat isolated department.
2. Since it is innovative and therefore untested, be aware that you cannot project customer reaction in advance [no-brainer]. Refine the product by observing how your customers are using your product [another no-brainer].
3. An organization's capability to go ahead with something innovative is to consider its 'RPV': resources, processes and values.
Despite the examples, the book comes across as a lot of theory. And it really does not have tangible or practical solutions that one can start applying right away. We all know dilemmas; we want solutions.
This is without a doubt one of the best business books I have ever read.
Most Recent Customer Reviews
I thought this was far more insightful: http://www.newyorker.com/magazine/2014/06/23/the-disruption-machinePublished 20 days ago by Max
Required reading at the top 10 b-schools in the USA, I would recommend this to anyone with an interest in business. Applications of this book are timeless.Published 23 days ago by C. Swanson
Clayton Christensen’s “Innovators Dilemma” was not only thought provoking, but also it was a resourceful tool for those seeking significant changes in their business or taking... Read morePublished 1 month ago by Vicente Njoku
I regret not having read this book earlier in my career. There is so much insight in this book that seems so obvious, but at the same so difficult for companies to digest or... Read morePublished 1 month ago by Boris C
A good book for a quick read and I found it to be enjoyable. I read a lot and this was for one of my book clubs. Read morePublished 1 month ago by Educated Pricewise Consumer
This was a great book, but don't take it as the bible. It's one perspective and a dated one at that. Read morePublished 1 month ago by Andrew K
I'm only a couple chapters in, but it has been a very boring read. After all the hype I was excited about this book. Read morePublished 1 month ago by Mac