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The Logical Thinking Process: A Systems Approach to Complex Problem Solving Hardcover – August 31, 2007


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Product Details

  • Hardcover: 444 pages
  • Publisher: Amer Society for Quality; 2 edition (August 31, 2007)
  • Language: English
  • ISBN-10: 0873897234
  • ISBN-13: 978-0873897235
  • Product Dimensions: 1.2 x 6.8 x 9.5 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #501,145 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

H. William "Bill" Dettmer is Senior Partner at Goal Systems International, a consortium of management professionals with more than 120 years of combined experience. He has twenty-three years' experience in military operations, logistics, strategic planning, operational planning, training, large-scale systems deployment, project management, and contracting. Since 1996, Dettmer has applied the thinking process in commercial companies, government agencies, and not-for-profit organizations throughout the U.S., South America, Europe, Japan, Korea, and Australia. He is author of Goldratt's Theory of Constraints (ASQ Quality Press, 1997), Breaking the Constraints to World-Class Performance (ASQ Quality Press, 1998), Strategic Navigation (ASQ Quality Press, 2003), and Brainpower Networking Using the Crawford Slip Method (Trafford Publishing, 2003), as well as co-author (with Eli Schragenheim) of Manufacturing at Warp Speed (CRC St. Lucie Press, 2000).

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Customer Reviews

4.6 out of 5 stars
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The software license included with the book completes the picture.
Wilhelm Acker
You simply can't be without Bill's books and perhaps this is one of his best.
bryanbloom
This book is a very good guide on how to use the ToC thinking processes.
Amazon Customer

Most Helpful Customer Reviews

15 of 16 people found the following review helpful By Christopher Zephro on September 21, 2007
Format: Hardcover
The most comprehensive, easy-to-follow, step-by-step guide to finding real solutions to problems I face in business every day. Dettmer has created the definitive guide for applying Goldratt's Logical Thinking Process. The book is loaded with great examples and presents a much more streamlined approach to building the logic trees, including the Current & Future Reality Tree, Conflict Cloud and the Prerequisite and Transition Trees. Additionally, Dettmer introduces and details how to build the most useful tool I've ever used in business, the Intermediate Objective Map, which helps Managers define where they want to be (the goal), to compare against where they are today.

If you really want to find the key leverage points to fundamentally improve your business, this book will give you all the tools you need to achieve your goal.

5+ Stars
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12 of 13 people found the following review helpful By Jeff SKI Kinsey on September 22, 2007
Format: Hardcover
I own every book Dettmer has written (or co-authored). This is hands down the best. Most thorough. Must own. Ever. Period.

Just skimming the various appendices will amaze! If you did not already know it, building "logic trees" is a lot of work. Hard work. But Dettmer streamlines some of that effort by sharing new insights gained from teaching the Logical Thinking Process for the last ten years. You could say that this revision to Goldratt's Theory of Contraints is at least 25% new material. Maybe as much as 30-35%!

Plus, the material on effecting change is a huge bonus. Talking about Col. John Boyd and his OODA Loop; Jim Collins and Level 5 Leadership (and more), this book is the one Dettmer book to own, if you must limit your spending.

-ski
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2 of 2 people found the following review helpful By Larry P. Leach on January 9, 2008
Format: Hardcover Verified Purchase
Bill has produced an exquisite update to his earlier works, well recongnized as the definitive source for the logical thinking process. With some new simplifications and very effective process summaries, this book is an essential tool when you have a serious problem to address. Bills clear and concise writing makes the material accessible to all. His personal experiences improving many organizations ensure results.

I wish our politicians could use a process like this to address the systemic problems that plague Washington DC and our nation, such as Health Care. One can only hope...
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1 of 1 people found the following review helpful By gacleader1 on January 1, 2011
Format: Hardcover Verified Purchase
After reading The Logical Thinking Process, I am confident in my ability to help an organization find root causes of their problems and to find a direction for a solution while simultaneously anticipating obstacles and creating injections to prevent those obstacles from derailing their progress.

William Dettmer has assembled all of the tools of the Logical Thinking Process in an easy to follow format, in a step by step sequence that can easily be adapted to any organization. I highly recommend this book to any one and everyone who honestly want to see improvement in their business, their organization, or their personal life.
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1 of 1 people found the following review helpful By Bob Sproull on November 30, 2009
Format: Hardcover Verified Purchase
I can honestly say that this is the best book I have ever read on the TOC Thinking Processes. Dettmer's re-introduction of the IO Map was a stroke of genius and will help everyone better understand how to construct logic trees.

Bob Sproull
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Format: Hardcover Verified Purchase
This is an excellent book on the TOC thinking process. It also covers some change management and comes with software to help make creating trees a lot easier.
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Format: Hardcover Verified Purchase
The best book available on the subject of the TOC's thinking processes, period. Covers the thinking processes in detail and leaves the reader with skills that can be applied immediately. The software license included with the book completes the picture.
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By bryanbloom on December 29, 2011
Format: Hardcover Verified Purchase
Many years ago I had the honor and fortune of having Bill Dettmer train me personally in the Theory of Constraints. I have owned my own company for 10 years and now needed to lay out our strategy for growth and survival. Where did I turn? Bill's books.

Bill is the only one in the world that can break all of this down to simple, easy to understand principles. We are in the midst of doing our 1 year and beyond planning and when we do it we will be able to understand and uncover all of the unintended negative consequences and all the steps necessary to achieve our goals. You simply can't be without Bill's books and perhaps this is one of his best.
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