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This book is a must read for any individual or group that wants to invest in the future.
Very good book with great insight on how loyalty between customers, employees, and other stakeholders affect the success of a company and organization.
The Loyalty Effect is a powerful book with a lot of practical application in business today.
Anyone in business or selling something should read this book.Published 6 days ago by James L. Gibbons
Very good book with great insight on how loyalty between customers, employees, and other stakeholders affect the success of a company and organization. Read morePublished 4 months ago by Anita L. Reichling
Fewer than half of all employees in the U.S. believe that the company they work for is worthy of their loyalty - that is not a fertile field in which to grow customer loyalty. Read morePublished 10 months ago by Loyd E. Eskildson
With this book, Reichheld introduced me to the simple concept of spending the organizations's time and money adding value for their most loyal customers, and profiling them so the... Read morePublished 10 months ago by Bob O'Connor
The Loyalty Effect is a powerful book with a lot of practical application in business today. One of the top executives at my company recommended this to me as a starting point to... Read morePublished 10 months ago by Taylor
Very few things under the sun are totally new. This book put customer profitability back on center stage in strategic management. Read morePublished 14 months ago by Jackal
This book is a must read for anyone in management looking to tap into the power of loyalty with employers, investors, and customers. Read morePublished on November 6, 2012 by Romeo Richards