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The Mentor's Guide: Facilitating Effective Learning Relationships 2nd Edition

22 customer reviews
ISBN-13: 978-0470907726
ISBN-10: 047090772X
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Editorial Reviews Review

Top 10 Reasons Why The Mentors Guide, 2nd Edition, Will Help You Be a Better Mentor
Author, Lois J. Zachary

1. It has practical relevance beyond mentoring relationships.

2. It offers guidelines for engaging in must-have mentoring conversations.

3. It will increase your understanding about generational differences and help you understand which approaches you need to take in facilitating the learning of your mentee.

4. Reading it is a professional development tool; it will assist you in mentoring more effectively and growing in the role as a mentor.

5. It is grounded in solid knowledge of how adults learn and addresses how topics such as emotional intelligence, transformational learning, and self-directed learning play out in a mentoring relationship.

6. You will learn about the many different configurations of mentoring relationships and how to facilitate them.

7. The emphasis on the context of difference will change your thinking about mentoring forever.

8. Interactive exercises and relevant examples help bring the four phases of mentoring alive.

9. It combines reflective exercises with readily implementable strategies for success.

10. It reflects the evolution beyond simple phone conversations and reflects our use of email, social networking, Skype, and other technology-driven tools.


“What makes this book really shine are the example of dilemmas and successes of real-life mentoring pairs.  It’s likely that all mentors and coaches have been in these situations – and Zachary deftly includes stories to bring these situations to life.”—Phaedra Brotherton, T+D, November 2011

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Product Details

  • Paperback: 288 pages
  • Publisher: Jossey-Bass; 2 edition (October 25, 2011)
  • Language: English
  • ISBN-10: 047090772X
  • ISBN-13: 978-0470907726
  • Product Dimensions: 8.4 x 0.6 x 10.8 inches
  • Shipping Weight: 1.9 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (22 customer reviews)
  • Amazon Best Sellers Rank: #107,302 in Books (See Top 100 in Books)

More About the Author

Lois Zachary is an internationally recognized expert on mentoring and has been cited as "one of the top 100 minds in leadership" today. You've likely seen mention of Dr. Zachary's books, or read her quotes, in The New York Times, Forbes, The Wall Street Journal, Financial Times, Inc. magazine, T&D, Leadership Excellence, The Chronicle of Higher Education, or other business and leadership news outlets.

Her first book on mentoring, The Mentor's Guide, was published in 2000 and has since has become the primary resource for organizations interested in promoting mentoring for leadership and learning and for mentors seeking to deepen their mentoring practice. With her best-selling books Creating a Mentoring Culture (2005), The Mentee's Guide (2009), and the 2012 revision of The Mentor's Guide, five new Mentoring Excellence Pocket Toolkits, and over 100 published articles, Dr. Zachary has created a comprehensive set of resources for promoting mentoring excellence for individuals and organizations.

Her most recently published book, My Mother Has the Finest Eyes, is a collection of poetry and reflection. Starting Strong: A Mentoring Fable, which she wrote with her colleague, Lory Fischler, is due to launch this October.

Dr. Zachary is president of Leadership Development Services, LLC, a Phoenix-based consulting firm that specializes in leadership and mentoring, and director of its Center for Mentoring Excellence. Her innovative mentoring approaches and expertise in coaching leaders and their organizations in designing, implementing, and evaluating learner-centered mentoring programs have been used globally by a wide array of clients, including Fortune 500 companies, government organizations, educational, and other institutions − profit and nonprofit.

Dr. Zachary received her doctorate in adult and continuing education from Columbia University, Teachers College. She holds a Master of Arts degree from Columbia University and a Master of Science degree in education from Southern Illinois University.

She is a member of Charter 100, an organization that recognizes outstanding women of achievement and has held leadership positions on many community and national boards -- including the Mentor National Team of the Chicago Public Schools, and the Advisory Council of Arizona State's University School of Global Management and Leadership. Dr. Zachary is also a member of American Society of Journalists and Authors, American Association of Adult and Continuing Educators and the Association for Talent Development.

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Customer Reviews

Most Helpful Customer Reviews

37 of 41 people found the following review helpful By Mindy Jones on October 17, 2012
Format: Kindle Edition Verified Purchase
This book was extremely difficult to get through because of its excessive usage of nearly meaningless abstract terminology, repetitiveness and obvious advice. I got the impression when reading this book that most of its material was just quoted from other sources and not much in the book was actually original. On several occasions, the example "stories" in the book were exactly the same content as stated earlier in the text, just rewritten in narrative form, thus providing no extra value. Most of the stories were useless. I don't actually understand why this book was even created - it doesn't seem to have added any value beyond what books were already written. I only finished it because I was upset at having bought a book that had high reviews that turned out to be terrible, and I wanted to write a review of it.

Examples of nearly meaningless abstract terminology:

"Context is a formidable consideration in facilitating the learning that takes place in mentoring relationships."
"Through conversation, mentor and mentee become aware of different perceptions and values that can facilitate or hinder their communication."
"Once you are inside and working the relationship, it becomes a dance of two or more people coming together in partnership to move learning and development forward."

Example of a useless story in the book:

"Meg was surprised to find when she checked in with Claude that he held a different set of assumptions about his role. He had anticipated that Meg would play a more active role in the relationship: setting up interviews for him, coaching him through the interview process, and advocating for him. He was also surprised that Meg had assumed that they would meet so infrequently.
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4 of 5 people found the following review helpful By KindleOma on October 29, 2011
Format: Paperback
The Mentor's Guide squarely hits the mark for delivering results. Dr. Zachary has created a roadmap for us to use as mentors, and allows us to learn through the scenarios and stories she relates, that being a mentor is not the same for all, but rather a personal and flexible interaction with our mentees. The Mentor's Guide is a tool for us to use in addressing the needs of each mentoring relationship.

The Mentor's Guide provides me with a choice of following Dr. Zachary's advice from as detailed to as general as I feel is needed in various mentoring situations. I find it helpful in putting structure around mentoring relationships, and yet I am able to keep each one unique, and appropriate for the individual. The book is suggestive, not prescriptive; it's not a one-size fits all. I have used the first edition, and now, reading the second edition, I am reminded of all the possibilities in mentoring. Dr. Zachary has added scenarios, and topics, that have become relevant since her first publication.

Reading this book also provides us, as potential mentees, help in the mentee experiences we might have, and the expectations we have of our mentors. Note that Dr. Zachary has also written The Mentee's Guide... which I have personally given to my mentees as a gift on various occasions.)

I've been fortunate to have had the opportunity to use Dr. Zachary's approaches in the past, and this new edition serves to remind and enhance. You'll enjoy the experience!
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1 of 1 people found the following review helpful By Marlene Rothermel on March 12, 2012
Format: Paperback
I definitely recommend this book to anyone who is invested in establishing a mentoring culture in their organization. I became acquainted with the author and her books through the first edition of The Mentor's Guide. The Mentor's Guide (first edition) provided a rich foundation for the professional development of our mentor teachers in a state-wide online educators' mentor program. The information presented in The Mentor's Guide was pivotal to the success of our program, providing extensive research-based content along with the user-friendly organization and presentation of the material.
As I examined the changes made for this 2nd edition, I was pleased that the conversational tone of the book remains and is enhanced through the addition of mentor/mentee experiences to illustrate the points the author is making. The mentoring processes and phases are key to the work of the mentor partners and the 2nd edition adds value in the extensions provided for each of the growth phases. The author states that, "...this book is a practical guide that lays out the processes from beginning to end and provides tools for creating an effective learning relationship". I agree wholeheartedly and thank Dr. Zachary for continuing her service to the establishment of mentoring cultures by revisiting and improving on the 1st edition of the book.
Adding value to The Mentor's Guide are companion books: The Mentee's Guide and Creating A Mentoring Culture. These three together provide comprehensive information for the establishment of meaningful mentor programs. I have a full library of mentor books and I have little use for most of them since I have been using Dr. Zachary's materials.
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1 of 1 people found the following review helpful By Daniel Im on August 9, 2012
Format: Paperback Verified Purchase
Lois Zachary does not only set out the basic principles and best practices of mentoring in The Mentor's Guide, she actually goes a step further and helps readers discover their own personal mentoring style and preferences. Through many exercises, she guides the reader through introspection and action. Thus, she not only conceptually ties mentoring to adult education, but she actually writes in a manner according to the principles of adult education. Consequently, she challenges the prevailing myths of mentoring, and proposes a model of mentoring where both mentor and mentee are fully engaged and learning from one another. Her proposed model is one that is based on critical reflection and application, rather than knowledge transfer and acquisition (Location 300).

Mentoring is not just for the mentee, but it is a mutually beneficial relationship where both mentor and mentee will grow in knowledge, skills, and self-awareness. For this type of mentoring to take place, both mentor and mentee need to be active participants in keeping one another accountable, even though the ownership of the learning needs and content have to be self-directed by the mentee. Ultimately, the focus is on the learner, the learning process, and the learning, rather than the mentor, organization, or any sort of goals (Loc 370). Mentoring is a process where the mentor teaches the mentee that "everything that happens to you is your teacher. The secret is to learn to sit at the feet of your own life and be taught by it" (Location 767).
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