Top critical review
3 of 3 people found this helpful
Poorly explained concepts
on June 4, 2013
Got this textbook for Negotiations class in grad school. The textbook could be better because the concepts are poorly explained or are "duh" concepts.
If you are looking for negotiation books in the cross cultural sense, definitely DO NOT get this book because there are better books out there that explains how to identify characteristics of a culture and how to handle them in communications. For negotiations in the American scene it's ok.