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The New Handshake: Sales Meets Social Media [Hardcover]

Joan C. Curtis (Author), Barbara Giamanco (Author)
5.0 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

August 5, 2010 0313382719 978-0313382710

With more than 400 million active users on Facebook alone (50 percent of whom log in on any given day), today's social media-oriented climate has redefined the way people communicate and interact. It's also changed the way consumers operate in the marketplace. Unfortunately, as a whole, sales professionals have been slow to embrace the new technology.

In The New Handshake: Sales Meets Social Media, coauthors Curtis and Giamanco present Sales 2.0, a significant expansion from selling via the traditional face-to-face or telephone sales methods. The book begins by examining the impact of the communication revolution on sales as well as the history of selling. It contains case examples that justify incorporating social media in business. The final chapters of the book describe each social network, explain how they work, and create a road map for a social media sales strategy—including how to empower salespeople to overcome their resistance to change.


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Frequently Bought Together

Customers buy this book with Social Marketing to the Business Customer: Listen to Your B2B Market, Generate Major Account Leads, and Build Client Relationships $17.70

The New Handshake: Sales Meets Social Media + Social Marketing to the Business Customer: Listen to Your B2B Market, Generate Major Account Leads, and Build Client Relationships


Editorial Reviews

Review

"Smart business people know how to adapt as buyer behavior and market conditions change. This book gives the savvy business person a quick roadmap for using new media tools to find new customers before they make a buying decision. Read it, share it!"

(

Dale Underwood, President, EchoQuote

)

Book Description

Everyone realizes how quickly things are evolving in the business world. But old habits are hard to break; the typical sales rep still relies on "tried and true" methods from 50 years ago. How do sales techniques from the 1950s fit today's markets, where comscore.com reports a 25 percent increase in social networking in 2008, and Dell declares it's gained $6.5 million in Twitter-driven sales?


Product Details

  • Hardcover: 204 pages
  • Publisher: Praeger (August 5, 2010)
  • Language: English
  • ISBN-10: 0313382719
  • ISBN-13: 978-0313382710
  • Product Dimensions: 9.8 x 6.1 x 0.9 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #986,864 in Books (See Top 100 in Books)

More About the Author

Dr. Joan Curtis has a passion for helping people communicate. With over 25 years experience as a speaker and trainer, her participants constantly marvel at her energy and enthusiasm. Her most recent book, The New Handshake: Sales Meets Social Media, explores how communication has changed in the world of sales and social media. Previously she published, Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace which describes situations she and her clients have experienced over the years. She published Strategic Interviewing nine years ago to help executives improve their interviewing skills. She's won awards for her writing, including first place in the Malice Domestic competition, first place in the several short story writing contests. All her books were published by Greenwood Press and Praeger Press respectively.


Customer Reviews

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Most Helpful Customer Reviews
7 of 7 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
I thought I was a semi-expert on social media. That was until I picked up a copy of the New Handshake: Sales Meets Social Media. This book will naturally appeal to corporate professionals and sales people who have not yet accepted what potential value Facebook, Twitter and Linkedin (to name a few) may add to their marketing arsenal. On the other hand, there are people like myself -- a Director of Marketing for a small business, a blogger since 2006 and one who's been comfortably Tweeting on behalf of nonprofits, businesses and my own personal agenda since Fall of '08. While I'm fairly comfortable (maybe too) with the branding and communication aspects of social media, reading The New Handshake is helping me to construct "a plan" to make the most of my creative messaging. The introduction alone reads like a well written tale on the history of sales. So, not only is The New Handshake a useful and educational tool for us marketeers, it's a page turner as well. I plan to buy at more copies as gifts for my fellow bloggers, social media-ites and biz buds who are always looking for new ways to advance their careers.
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4 of 4 people found the following review helpful
Format:Hardcover
Length: 2:37 Mins
The New Handshake Sales meets Social Media by Barbara Giamanco and Joan C. Curtis is a true eye opener and must read for anyone wanting to leverage and strategize social media tools for improving sales performance and customer engagement. You can tell that Barbara and Joan did extensive research on the topics of social selling and social media.

There are a ton of books out there that discuss and list resources on the topic of social media but what makes this book truly unique is EXECUTION, providing STRATEGIC guidelines for customer engagement. A solid educational resource and strategy book for business people and social media enthusiasts at all levels. A thought provoking book that will challenge the reader to meet sales and social media head on.

Book Review by Doug Lehman
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2 of 2 people found the following review helpful
By Reader
Format:Hardcover|Amazon Verified Purchase
No matter whether you are selling a product, services or yourself (your skills/abilities), this book opens your eyes to potential opportunities available to all of us simply by applying new technological sales tips! Times change and so do sales requirements and techniques. This book helps you think about how you can reinvent your approach and yourself to reach customers and be as effective as possible.
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