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The Nonverbal Advantage: Secrets and Science of Body Language At Work Paperback – Large Print, December 28, 2012


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Product Details

  • Paperback: 296 pages
  • Publisher: ReadHowYouWant; [Large Print] edition (December 28, 2012)
  • Language: English
  • ISBN-10: 1442966572
  • ISBN-13: 978-1442966574
  • Product Dimensions: 7.8 x 0.7 x 10 inches
  • Shipping Weight: 1.5 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (31 customer reviews)
  • Amazon Best Sellers Rank: #3,759,136 in Books (See Top 100 in Books)

Editorial Reviews

Book Description

The workplace is a "blink" world—studies confirm that people form opinions of one another within the first seven seconds of meeting. To help business readers both re-master the lost skills of in-person communication and prepare for the coming visual tech revolution, Carol Kinsey Goman shows how to accurately decode the body language of others, and how to use your own body language in the workplace to help build trust and credibility with customers, colleagues and clients. --This text refers to an alternate Paperback edition.

From the Publisher

Praise for The Nonverbal Advantage

"Given today's technology-driven communication systems, people have fewer face-to-face interactions. As a result, it is crucial to maximize their impact. Dr. Goman provides a valuable guide for doing just that by helping the reader understand how the nonverbal aspects of a conversation often say much more than the verbal ones."
--Jon Peters, President, The Institute for Management Studies

"The Nonverbal Advantage takes a fresh look at body language as an essential executive management skill. This is a must-read for anyone who is responsible for negotiating or facilitating change in their professional association."
--Alan Sauer, CAE, IOM, Fellow, American Society of Association Executives, and former Chairman of the Board of Trustees, U.S. Chamber of Commerce Institute for Organization Management

"This book happens to hit on one of my hot buttons. I have made numerous speeches on communication, which I consider the common denominator of success or failure. Invariably, people do not reflect on body language as a means of communication until you bring it to their attention. The Nonverbal Advantage should be a great success!"
--Charles A. Lynch, Chairman, Market Value Partners Company

"Face-to-face communication takes on a new meaning in this much-needed and detailed treatise on nonverbal communication. Understanding how humans give silent clues--with eyes, hands, posture, and even feet--helps us become better speakers and better listeners."
--Wilma Mathews, ABC, IABC Fellow, Faculty Associate, Walter Cronkite School of Journalism and Mass Communication, and Communication Consultant

"Carol Kinsey Goman shows you how to use body language skills to build stronger professional relationships. The Nonverbal Advantage is a must- read for anyone wanting to move ahead and stand out from the crowd."
--Robert L. Dilenschneider, Founder and Principal, The Dilenschneider Group, and author of Power and Influence: The Rules Have Changed

"In my global business dealings, I've seen negotiations fall apart when people gave the wrong signals and didn't respect cultural differences. The Nonverbal Advantage should be required reading for anyone in sales or negotiations--especially if they work internationally."
--Kimberly Benson, Vice President, Cange International, Inc.

"In a brave new world brimming with discovery and invention, we must remember to update our existing human-insights skill set. Now is the time to renew your toolbox by including knowledge of the nonverbal cues that will take center stage in business and in life. Carol Kinsey Goman's book is a timely read indeed."
--Watts Wacker, futurist and coauthor of What's Your Story? Storytelling to Move Markets, Audiences, People, and Brands

"The Nonverbal Advantage is a fresh look at employee communications management and the more subtle, but nevertheless important, cues of body language. Goman's analysis of interpersonal communication techniques, signals, and behaviors suggests that nonverbal signals are more important in understanding human behavior than words alone--the nonverbal `channels' seem to be more powerful than what people say. She is pointing the way for managers at all levels."
--Deborah Radman, APR, Fellow PRSA, Senior Vice President/Director, CKPR

"In the second half of my thirty-three year career in law enforcement, my interview ability and success took a definite upswing after taking training that addressed not only verbal deception but also nonverbal behavior. Carol's book takes many of the things I learned about body language and puts them in a form that any manager or business professional can use."
--Robert Baker, retired San Diego County District Attorney Investigator and San Diego County Sheriff Detective

--This text refers to an alternate Paperback edition.

Customer Reviews

Far and away the best book I've read on the topic.
Anne Weverka
The book will not be very helpful for those seeking to learn how to use body language to give different or false messages than are in your heart.
W. H. McDonald Jr.
The techniques for both recognizing and utilizing body language are clearly explained and the photos that accompany the text are very helpful.
White Wolf

Most Helpful Customer Reviews

42 of 44 people found the following review helpful By W. H. McDonald Jr. on May 14, 2008
Format: Paperback
Author Carol Kinsey Goman has added another remarkable achievement to her already significant reputation in the business world with her "must have book" on communications, "The Nonverbal Advantage: Secrets and Science of Body Language at Work". She demystifies some of the basic elements of everyday business communication with a well-written breakdown of human interactions dealing with body language. The book not only teaches but also enlightens the reader about what they and others are unconsciously communicating with their eyes, hands and feet positions and other body gestures and movements.

The book is written for the business world but what you learn can be applied in your own personal life as well. The first thing that you realize is that it is very difficult to fake and manipulate what your body is going to communicate. The book will not be very helpful for those seeking to learn how to use body language to give different or false messages than are in your heart. The book does give you greater insights on how to read others at meetings, or in one-on-one-situations. In some cases, this book will act like a Rosetta Stone for those who are clueless as to what the body is saying about each of us.

Goman uses wonderful personal examples that are easy to identify with. The reader will be able to recognize themselves and others as she takes them through a learning experience that will enrich their work and personal lives. The book is well written and easy to read. I could see this book being used for groups and companies as part of any communications-training program.

This book will change you and alter the way you look at people. It will make you think and reflect and perhaps wake you up and change how you perceive others and yourself.
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24 of 24 people found the following review helpful By Anne Weverka on May 11, 2008
Format: Paperback
Far and away the best book I've read on the topic. In a book on nonverbal communication it helps to have examples, and the numerous illustrations really serve to underscore Carol Kinsey Goman's points--lots of photos that show exactly how body language works in the workplace. And the book is full of practical advice, little tips you can put into practice right away. One example that helped me: I have a bad habit of breaking eye contact when someone is talking to me, which conveys disinterest--bad nonverbal communication--when it's actually shyness. Goman suggested making a habit of simply noting the color of the person's eyes, which has worked very well for me. It enables me to maintain eye contact in a way that makes me much less self-conscious about it. Very psychologically astute.
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21 of 22 people found the following review helpful By Dr. Jose Lopez on May 10, 2008
Format: Paperback
This book was found by luck at a bookstore, it has been one of the greatest books I have read on Body Language and communication. I think it can help any sales people or public speaker. It cover every possible body position and body part, includes many pictures to see what they are speaking about. Overall very good...
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19 of 20 people found the following review helpful By Neal on August 31, 2009
Format: Paperback
It didn't take too long to work through this one, and at the time i really liked it. However I have since read a few other books on the subject that cover the subject better. If you are in the 9-5 and dealing with 'suits' all day, this book might be for you.

The best book that i have come across for those causal or novice folks, I would go for 'The Definitive book on Body Language'.
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8 of 8 people found the following review helpful By sean on September 8, 2008
Format: Paperback
Well worth the time to read. Pictures were helpful, but the most useful were the exercises that were interspersed throughout the book. My guess is that most people are unconsciously competent in the reading of nonverbal expressions. This book helps you get to "back" to a conscious competent and then to use the experience to read others.
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6 of 6 people found the following review helpful By J. Leigh VINE VOICE on September 26, 2010
Format: Paperback
Pros:

- Useful and interesting information presented simply and quickly for the busy lay person.

Cons:

- No proper citations that one can then follow up in greater detail. Also there are instances where she says, "In a well known experiment..." without any proper references. Adding such would enhance the credibility of her writing. For a PhD this is rather sloppy work.

- More pictures could have helped illustrate some points.
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8 of 9 people found the following review helpful By Monty Rainey VINE VOICE on December 14, 2008
Format: Paperback Verified Purchase
I had the benefit of reading THE NONVERBAL ADVANTAGE, by Carol Kinsey Goman, while traveling on business. I say it was a benefit because I was able to apply what I read while observing the people in the airport. It was a real eye opener and really even gave me somewhat of a sense of empowerment knowing that I knew what people were really saying with their bodies.

Several years ago, I went through a training course on Integrity Interviewing, so I knew a lot of this stuff already, but I was very surprised at how much I DIDN'T know. I'm not just talking about reading other people, but my own actions as well. There is a great deal of information here on how our body language will invite others to be more open with you.

The subtitle here is SECRETS AND SCIENCE OF BODY LANGUAGE AT WORK, and this is critical knowledge for anyone in business, but it goes much further than that. This is somewhat of a training manual on social skills, both business and personal. I can't think of anyone who wouldn't benefit greatly from reading this book.
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Most Recent Customer Reviews


More About the Author

Carol Kinsey Goman, Ph.D., is an executive coach and international keynote speaker and seminar leader for corporations, associations and government agencies.

Body language has always played a key role in Carol's professional life. Prior to founding Kinsey Consulting Services, she was a therapist in private practice -- reading nonverbal cues to help her clients make rapid and profound behavioral changes. As a coach, Carol helps leaders build powerful and effective business relationship by using verbal and nonverbal communication that projects confidence, credibility, and empathy.

Carol has an extensive background in organizational "people issues." She's published over 300 articles in the fields of organizational change, leadership, communication, the multi-generational work force, collaboration, employee engagement, and body language in the workplace. An upbeat and entertaining guest, Carol's been featured in media including NPR's Marketplace, CNN's Business Unusual, Investor's Business Daily, Executive Excellence, ABC's "The View From the Bay," Forbes.com, and the NBC Nightly News. She is a Human Resource columnist for Troy Media and an "On Leadership" panelist for The Washington Post.

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The Nonverbal Advantage: Secrets and Science of Body Language At Work
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