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The Not So Patient Advocate: How to Get the Health Care You Need Without Fear or Frustration Perfect Paperback – May 1, 2009

35 customer reviews

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Editorial Reviews

Review

Ellen Menard provides wonderful guidance for families who find themselves in a situation where they must suddenly deal with the care of an aging family member and teaches the reader to become an active participant in that care. --Michael B. Alexander, President, Lasell College, Newton, MA and CEO of Lasell Village, Inc., Newton, MA, a premier campus-affiliated living and learning retirement community

Ellen Menard takes common medical scenarios and synthesizes true personal stories to make them accessible to the everyday reader. Humble and straightforward, Ellen's story-telling emphasizes the power we all have within us to heal ourselves. No blame. No excuses. Only accountability. Only illumination. Ellen sheds a bright light on the importance of the relationships between patients, doctors and their care teams and the way to achieve desired quality and safe outcomes. If this book is about getting the health care we all need without fear and frustration, it nails it! --Gwen M. MacKenzie, President & CEO, Sarasota Memorial Health Care System, One of America's Best Hospitals-U. S. News and World Report

In my career of teaching many very talented students of management, I was often struck by how well they could lay out a business plan, but how poorly they managed their own personal issues-particularly health care. Ellen Menard's book, The Not So Patient Advocate, uses an original, creative and comprehensive method to help even such hapless MBA students, as well as executives, homemakers or graduate professors, weave their way through the maze that is currently health care. Menard's interesting and engaging style puts patients into a collaborative relationship with the caregiver in every health care setting to assure that they receive the very best health care. This is a must-read for anyone who cares about health care...their own and their loved ones. --Paul W. MacAvoy, PH.D., Williams Brothers Professor Emeritus and former Dean of the Yale Business School

This book is a gem, invaluable for anyone dealing with a health care challenge and for anyone who has a loved one in the hospital. The author's been there, done this insights can help you take charge of your medical tratment so you don't feel so helpless. Her trifecta experience as a clinical nurse, senior health care executive and patient give her many thought-provoking true stories and heartfelt recommendations added impact. Read it and reap! --Sam Horn, noted author, lecturer and former Executive Director of the world-renowned Maui Writer's Conference.

About the Author

An award-winning corporate health care executive, hospital administrator and registered nurse, Ellen Menard, BSN, MBA, has spent over 30 years facilitating and creating optimal patient care. It was her passion for helping patients that led her to write this book. Her senior executive leadership experience includes tenure in four large health care systems, including Catholic Medical Center in New Hampshire, Central Maine Medical Center, Newton-Wellesley Hospital in Massachusetts, and Inova Health System in Virginia. Ellen has written numerous articles, been a featured keynote speaker at national conferences and acted as a visiting lecturer at a number of colleges and universities. She has served on many boards of academic institutions and business consulting firms. Her company, Ellen Menard, Inc., offers business consultancy, executive and team coaching, writing and keynote speaking with an emphasis on medical issues. She is listed in Who's Who in American Women. Ellen and her husband, Arthur Menard, Esq., live in Sarasota, Florida.

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Product Details

  • Perfect Paperback: 246 pages
  • Publisher: Bardolf & Company; First edition (May 1, 2009)
  • Language: English
  • ISBN-10: 0977819965
  • ISBN-13: 978-0977819966
  • Product Dimensions: 7.3 x 5.7 x 0.9 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (35 customer reviews)
  • Amazon Best Sellers Rank: #1,296,992 in Books (See Top 100 in Books)
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Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful By RDW on July 13, 2011
Format: Perfect Paperback Verified Purchase
I'm on page 66 of this book and so far, it's YOUR fault if you're left alone, bleeding and scared in a hospital bed. You should have asked more questions, should have had an advocate there with you, etc., etc. This book doesn't make me feel empowered, it makes me feel fearful and frustrated.
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2 of 2 people found the following review helpful By Amazon Customer on November 8, 2013
Format: Kindle Edition
I came to a point in the book where I can see the author mentioned something that is inaccurate - dealing with an issue that I think is a quite important. This is making me question the accuracy of the rest of the information in the book. If I know for a fact that the author is inaccurate about something, how do I know that the rest of the information - that I DON'T have prior knowledge about - is accurate? Very disappointed.
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3 of 4 people found the following review helpful By Casa de Snapdragon on May 21, 2009
Format: Perfect Paperback
The Not so Patient Advocate
by Ellen Menard

--------------------------------------------------------------------------------

Reviewed by Janet K. Brennan

Ellen Menard

Author, Ellen Menard has written a book that belongs in everyone's library, on the top shelf where it is easy to reach.
This hand's on approach to common sense management of health care and health care providers is beyond a doubt, one of the best books I have read on this subject in many years. It is uniquely divided into sections within each chapter: Title; Powerup;Workup; Action Steps; Checkup; and finally a page for note taking.
Because I am not in the health care profession, I must review this book as a layman and citizen of the United States of America who has the same frustrating problems with the health care system as everyone else does. My regrets are that I did not have this book when my oldest daughter passed away from Asthma or more recently with the diagnoses of Leukemia for my granddaughter.. In my own case, the several years of suffering from post traumatic stress that went mis-diagnosed until physical symptoms were unbearable and hospitalization the result. If this book had been on the top shelf of my library, things may have gone far differently and I would have gone to bed with fewer fears, headaches and tears.
The Not So Patient Advocate stretches from dealing with ones' emotions when given a frightening diagnosis to the problems involved in not having health insurance. In between, she addresses a myriad of subjects including, Breast Cancer, Family Practitioners, and Specialists.
Read more ›
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1 of 1 people found the following review helpful By Brett on July 9, 2014
Format: Perfect Paperback
After reading the 5-star reviews, I was expecting a great book. Unfortunately, this one doesn't rank that high, for me at least. There are some good tidbits, but there are many platitudes and lots of encouragement to "bond" with anyone and everyone you come in contact with.
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2 of 3 people found the following review helpful By writing teacher on May 10, 2009
Format: Perfect Paperback
Ellen Menard's The Not So Patient Advocate is a wonderful guide to negotiating the maze of health care in 21st century America. Menard`s experience as a registered nurse, a patient, and a senior health care executive enables her to see health care from a variety of viewpoints. Her no-nonsense, commonsense approach to communicating effectively with health care professionals and insurance companies is a calming balm to those of us facing medical issues of our own or who are trying to help loved ones make sense of their health care options. Menard tells us what questions to ask and what actions to take if the answers we are given are unsatisfying. Her use of personal anecdote brings to life what in other hands might make for tedious reading. Really, who on the planet wants to read about health insurance? But Menard's voice, intelligence and sense of humor come through on every page of this book. I strongly recommend The Not So Patient Advocate as a resource for anyone facing health care decisions.
Margaret Wiley, PhD
Colby-Sawyer-College
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4 of 6 people found the following review helpful By Joni B. Cole on May 1, 2009
Format: Perfect Paperback
Just the thought of having to navigate the health care system is enough to make me feel queasy. How do I get the care and information I need for myself, my aging loved ones, my kids? This easy-to-read, even engaging book covers a full range of health care issues--from finding the right primary care physician, to working effectively with hospital staff during a medical crisis or long-term physical or mental illness, to dealing with insurance forms and cultural issues. Each scenario and its particular challenges are brought to life through real-people stories, followed by concrete advice and action steps. Given that we all, sooner or later, need health care, it follows that we all need this book--a medical miracle in that it removes much of the fear and frustration from the process.
Joni B. Cole, author, writing instructor. Toxic Feedback: Helping Writers Survive and Thrive and Water Cooler Diaries: Women across America Share Their Day at Work
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4 of 6 people found the following review helpful By Gail W. Chop on May 16, 2009
Format: Perfect Paperback
This is an invaluable handbook which provides a roadmap of sorts on how to navigate the complexities of our healthcare system. Menard's honest and clearly stated perspectives on both her personal experiences as a patient and healthcare business executive, provides the tools to empower the reader to approach the challenges of healthcare with confidence and determination. Read it once for valuable information, and then keep it in your glove compartment, bedside table or desk at work to refer to when the unwelcomed challenges of healthcare for you or your family creep into your life. You will be better poised to meet those challenges!
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