Let me start off by saying I'm not rating the show (the show is great), I am rating the quality of this boxed set. As you know, it doesn't come cheap. Based on the Amazon price for this, you could buy each individual season for the same price, if not cheaper, in which case you would be better off. When my DVDs arrived, they were sealed and appeared to be brand new. There is no way possible they are new. First of all, each and every disc has scratches or dings. All 17 discs are damaged in one way or another. Second, season 4 didn't have the plastic disc holder inside. It had a place for one, but somebody glued Styrofoam circles for the DVDs to hook onto instead. That means for all four discs to fit inside, they had to glue over and cover up the episode guide. Third, some of the discs are cracked. I didn't pay over $100 for damaged items. Normally, I would assume this was a mistake and send it back for an exchange but judging on the other reviews, this is just a low quality way to get The Office on DVD. Do yourself a favor and buy each season separately.