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The Open-book Experience: Lessons From Over 100 Companies Who Successfully Transformed Themselves Paperback – December 29, 1998


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The Open-book Experience: Lessons From Over 100 Companies Who Successfully Transformed Themselves + Open-Book Management: Coming Business Revolution, The + The Great Game of Business, Expanded and Updated: The Only Sensible Way to Run a Company
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Product Details

  • Paperback: 256 pages
  • Publisher: Basic Books (December 29, 1998)
  • Language: English
  • ISBN-10: 0738200409
  • ISBN-13: 978-0738200408
  • Product Dimensions: 6 x 0.6 x 9 inches
  • Shipping Weight: 13.1 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #691,890 in Books (See Top 100 in Books)

Editorial Reviews

Amazon.com Review

The Open-Book Experience is based on the premise that "a company performs best when its people see themselves as partners in the business." By describing precise ways that dozens of firms of all sizes and types have already developed just such a partnership by sharing with all employees the corporate financial information that once was reserved for the boardroom, John Case, a nationally recognized authority on this so-called open-book style of management, shows how the strategy can lead directly to improved morale, increased production, and boosted profits. --This text refers to an out of print or unavailable edition of this title.

About the Author

Chuck Kremer, CPA, is Senior Business-Literacy Consultant for Boulder-based Educational Discoveries. An originator of “The Financial Game for Decision Making™,” he teaches financial-literacy courses to managers and executives around the country.Ron Rizzuto, PH.D., is a professor of finance at the University of Denver, where he co-founded the entrepreneurship program at the Daniels College of Business.John Case is executive editor of the newsletter division at Harvard Business School Publishing. A former senior editor and senior writer for Inc. magazine, he is the author of numerous feature stories and several books on entrepreneurship and open-book management.

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Customer Reviews

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Most Helpful Customer Reviews

7 of 8 people found the following review helpful By Robert Morris HALL OF FAMETOP 100 REVIEWERVINE VOICE on March 25, 2002
Format: Hardcover
I recently re-read Case's Open-Book Management: The Coming Business Revolution (1996) and then this book (1999). Both are even more important now than when originally published. In this volume, Case develops his key ideas in much greater depth while examining more than 100 companies which -- to varying extent -- have implemented open-book principles. Perhaps without intending to, some reviewers have incorrectly suggested that these principles have relevance only to publicly-traded companies. In fact, I think they can also be of substantial value to non-profits as well as to privately-owned companies. Consider the over-used phrase "taking ownership" in the context of assuming responsibility for helping to reduce costs by completing more and better work in less time or in the context of assuming responsibility for making certain that a customer's problem has been solved. Heaven knows, what Case advocates will increase "business literacy" among everyone involved in a given enterprise but it can and should accomplish more, much more.
For example, effective application of open-book principles will create a "transparent" organization. That is, one in which everyone is kept fully informed of what is most important to the success of that enterprise. Such knowledge includes but is by no means is limited to financial information which explains, for example, how much it costs to open the door each business day or how much money is spent on training, overtime, postage, shipping, etc. According to Case, "Really the only way for a company to boost performance consistently over the long terms is to have employees who work enthusiastically and effectively and who take responsibility for their own work. Good systems -- meaning good procedures and equipment -- are indispensable.
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5 of 6 people found the following review helpful By A Customer on October 4, 1999
Format: Paperback
One of the best books yet on Open Book Management. Full of practical advice for anyone trying to use Open Book Management in their business. As anyone involved in implementing OBM will tell you, you need all the help you can get. This book has given us a host of new ideas and lots of hands on stuff to help us to make OBM a reality in our business. We hope the next book isn't far away.
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4 of 5 people found the following review helpful By Eric Kassan VINE VOICE on March 22, 2004
Format: Paperback
In his first book on Open-Book Management (OBM), the author builds the case for why a change in management practice is necessary, and why OBM in particular uniquely best addresses the issues needed for successful management today. Once one has read that book and is either interested enough to want to learn more or sold to the point he or she wants to implement it, then this book is the perfect follow-up.
This book focuses on the details, and they say the devil is always in the details. You could say the authors first book dealt more with the "WHY" and this deals more with the "HOW", though there is some crossover. By drawing experiences (both good and bad) from 100 companies, the reader can benefit enormously by not having to deal with as much trial-and-error personally. I highly recommend this book to those who are likely to implement OBM.
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