In many ways this book is a continuation of
How We Decide by Jonah Lehrer. Whereas Lehrer explores the edge between actually thinking about our choices versus going with your gut, Len Fisher's
The Perfect Swarm: The Science of Complexity in Everyday Life explores some of the surprising mathematics of decision-making. If you have 100 candidates for a job, you should interview the first 37 without hiring anybody, then hire the next one that looks better than the first 37. If you're shopping for bargains, you should look at 14 items then buy the next one that seems like a good deal. Asking a group of people to answer a question is almost 30% more likely to return the right answer than asking an expert - regardless of how knowledgable the group is.
These examples, and many more, are explained and discussed. Why would jury trials be more fair if the jurors didn't deliberate but simply voted? How can asymmetrical columns prevent crushing deaths in panicked crowds? How can passing a traffic jam actually make it worse?
Locusts swarm, ants swarm, bees swarm but they do it with very different rules. It's important to know whether to behave like an ant, a locust or a bee when deciding where to go or how to get there, or why. You can know when to trust your instincts and when to consult an expert -- or a random group of strangers. "Collective wisdom" such as the voters in a democracy are more likely to do the right thing than any -- repeat ANY -- single politician. Kind of restores your faith in the system, doesn't it? Unfortunately the flip side is that if there are three or more choices on a ballot, the winner is almost always the choice of a minority. And if each person has a less than 50/50 chance of coming up with the right answer, consultation is more likely to result in a disastrous "Group Think" than the correct answer (one example given: the lead-up to the Iraq invasion).
Swarm intelligence, as you can see, is a good bit more nuanced than the
Toyota Production System: Beyond Large-Scale Production or
What Color is Your Rainbow? would have us believe. Besides decision-making and collaborative thinking, Fisher discusses the six degrees of Kevin Bacon, military censorship, the World Wide Web, the Fibonacci sequence and the Golden Ratio, Benford's Law, Ramsey's Theorem, the 80/20 Rule, and dozens, maybe hundreds of other consequences. His writing reminds a bit of James Burke, whose mind races a million miles per hour bringing up unlikely but perfectly-logical
Connections in his discussion. It's heady, brilliant and thrilling stuff.
The book proper is 172 pages followed by over 70 pages of notes, sidebars, elaborations, web links and bibliography for further reading.