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The Performance Factor: Unlocking the Secrets of Teamwork Hardcover – March 15, 2001


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Editorial Reviews

About the Author

Pat MacMillan is founder and Chief Executive Officer of Team Resources, Inc., an international consulting firm specializing in organizational and team development. He is the author of Hiring Excellence—Six Steps to Making Good People Decisions and holds an MBA and BA from the University of Washington. MacMillan resides in Atlanta, Georgia.
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Product Details

  • Hardcover: 352 pages
  • Publisher: Broadman & Holman Publishers (March 15, 2001)
  • Language: English
  • ISBN-10: 0805423753
  • ISBN-13: 978-0805423754
  • Product Dimensions: 6.3 x 1.2 x 9.3 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #441,329 in Books (See Top 100 in Books)

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Customer Reviews

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Most Helpful Customer Reviews

7 of 8 people found the following review helpful By David Schmidt on May 2, 2001
Format: Hardcover
This book on teams is the best I have ever seen on the subject. The author retells the story of United Flight 232 throughout the book to make his points. It brings the principles to life in a very real life way. The "team wheel" and the chapters on the qualities of a high performance team are worth the price of the book alone.
This book would be of real value to anyone leading a team. It would be an especially good resource for consultants as well. Lots of graphs and diagnostic tools make the book feel like a library of resources.
On a personal note, there is a lot you can apply to any set of relationships where you are on a team. I learned a lot about being a husband and dad just reading it!
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2 of 2 people found the following review helpful By Travis E. Wright on November 3, 2006
Format: Hardcover
MacMillan's text helps readers see the benefits of working in a team oriented environment. The Performace Factor is nothing to write home about and doesn't really shed new light on the academic discussion of administration. If you are new to the concept, then maybe this text is for you, but if you are well read in the field, this will probably only be interesting as far as the story of the airplane crash is concerned.
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3 of 4 people found the following review helpful By Dr. Beverly Langford on March 29, 2001
Format: Hardcover
Whether an organzation is doubling or downsizing, the synergy that comes from high performance teams is critical to success in a marketplace that doesn't give a lot of second chances. Pat MacMillan's The Performance Factor presents a guide to developing high performance teams and team leaders that is both profound and practical. With the right blend of principle and practice, this book is a must read for anyone who wants to understand what teamwork and leadership are all about in the real world.
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Format: Hardcover
MacMillan has demystified what it takes to turn a group of people into a high-performance team. In recent years, much has been written on the topic of teams, and much has been done to implement team structures in organizations of all kinds. But until now, nowhere have the factors underlying effective teams and teamwork been woven together so sensibly as they have been in The Performance Factor. MacMillan's team model is elegantly simple in concept, yet significantly robust in its logic. The Performance Factor not only lays out the 6 components needed to produce high performance teams, the pieces are linked together in such way that it is simple to see how each component relates to the others. In addition, MacMillan provides many examples from the real world to show clearly the realities and challenges facing groups who choose to emotionally invest in true teamwork. The book is incredibly rich with details and practical advice, and so readable that I found myself feeling as though I was having a private conversation with the author.
MacMillan gives team leadership particular attention because leadership is such a critical part of any team's success. At the end of each chapter is a "Message to Team Leaders", words of wisdom dedicated to helping team leaders fully understand their roles and responsibilities. An aspect of the "Messages" that I found particularly noteworthy was the recurring emphasis on service to team members and team purpose, a critical behavior required of truly effective team leaders.
I suspect that most who read "The Performance Factor" will ultimately read it more than once, and that those who are really serious about wanting to promote the `exceptional' results, achievable only through truly high-performance teams, will keep the book close at hand for ready reference.
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2 of 3 people found the following review helpful By "respoon" on March 28, 2001
Format: Hardcover
Leading teams is the hardest and most rewarding work I have done. I have led a number of large, multifunctional customer teams consisting of Marketing, Sales, Finance, Systems & Supply Chain. I have also led a number of smaller project teams related to new product introductions, acquisitions and organizational restructures. My experience has taught me that there are always two objectives when I'm working with teams - the task and achieving high performance. Time and time again, I have found that high performance teams significantly enhance the results associated with the task. The hard part is getting a group of people to perform like a high performance team. The answer is found in Pat MacMillan's latest book The Performance Factor.
MacMillan's book is a must read for anyone leading teams, or anyone aspiring to lead teams. It is simply the best resource for both conceptual framing and practical application of high performance teams. The book is centered on a high performance team model that MacMillan has been working with for years. The model is simple and intuitive, and therefore effective. The book is packed with examples and tools to improve your chance of reaching high performance results. One of the features I liked best about the book is that every chapter ends with a "bottom line" section summarizing the material and a useful application section titled "message to team leaders". As an experienced team leader, I highly recommend it!
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Format: Hardcover
This book is one of the best I've read on teams and team leadership. MacMillan's comprehensive model breaks down the somewhat mysterious business of effective teamwork and gives an overarching framework that gets to the heart of high performance. Six components (Purpose, Roles, Leadership, Processes, Relationships, and Communication) form a wheel that turns throughout the book. Each section of the wheel is explained in detail, with plentiful anecdotes and visual aids. The author also includes sections on team principles, possible pitfalls, and the process of building a high-performance team, among others. At the end of each chapter the author addresses `the bottom line' and includes a message to team leaders, making the principles of the book practical and doable. A helpful team assessment instrument is included in an appendix. Teams have become an integral component of successful organizations, and in this book MacMillan makes high performance teamwork accessible to anyone interested in learning. Packed with wisdom and insight, it's a must-read for anyone working with others to achieve extraordinary results.
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