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The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at Work Paperback – June 1, 2004
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--Ken Blanchard, coauthor of The One Minute Manager® and Whale Done!(tm)
"Good executives recognize that they make decisions based on the gut instincts developed from experience. Based on years of research in fields from fire-fighting to chess, Gary Klein has developed an actionable model for how systematically to develop and leverage expert intuition. His work cannot be ignored by anyone who makes decisions for high stakes."
--Jon Katzenbach, Senior Partner, Katzenbach Partners LLC, author of The Wisdom of Teams
"Intuition is an essential tool for innovation, and Gary Klein shows us how it's done. For anyone managing uncertainty (and who isn't these days?) reading this book would be time well spent."
--Tom Kelley, General Manager IDEO, author of The Art of Innovation
"When I was searching for innovative leadership theories as a Wall Street Journal concept, I came across Gary Klein's work. It was one of the best discoveries I made in years of searching. At the most rigorous level, Klein has devoted a career to de-mystifying the powers of human intuition. Now, in his new book, he demonstrates how to marshal it in the service of better organizations. Gary Klein is our guru of effective decision-making."
--Tom Petzinger, CEO, LaunchCyte LLC; former "Front Lines" columnist, The Wall Street Journal.
“Gary Klein is regarded as the leading expert on intuition and has produced another groundbreaking work on the subject. This is a must read for all those charged with making important decisions and for those who want to truly understand how we decide things.” --Anthony C. Zinni, USMC (Retired)
"Gary Klein does a masterful job of accessing 'invisible' intuition in this book. Klein's rigorous appreciation reveals that intuition is an improvable skill, which is surely welcome news at a time when so much is up for grabs."
--Karl E. Weick, Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology University of Michigan Business School
From the Hardcover edition.
From the Inside Flap
Based on interviews with senior executives who make important judgments swiftly, as well as firefighters, emergency medical staff, soldiers, and others who often face decisions with immediate life-and-death implications, Klein demonstrates that the expertise to recognize patterns and other cues that enable us--intuitively--to make the right decisions--is a natural extension of experience.
Through a three-tiered process called the "Exceleration Program," Klein provides readers with the tools they need to build the intuitive skills that will help them make tough choices, spot potential problems, manage uncertainty, and size up situations quickly. Klein also shows how to communicate such decisions more effectively, coach others in the art of intuition, and recognize and defend against an overdependence on information technology.
The first book to demystify the role of intuition in decision making, THE POWER OF INTUITION is essential reading for those who wish to develop their intuition skills, wherever they are in the organizational hierarchy.
More About the Author
Dr. Klein is widely known for changing the landscape of cognitive psychology by pioneering the Naturalistic Decision Making (NDM) movement in 1989. Until this point, psychologists used laboratory settings to study how people make decisions, with a heavy focus on human bias and error in judgment. Dr. Klein flipped the focus to conducting decision research in real world settings, studying how experts including firefighters, military battle commanders, and doctors use intuition and experience to engage in effective decision-making. As one would expect, Dr. Klein's radical new take on cognitive psychology research invited opposition from the traditional community. What is notable, however, is the respect Dr. Klein has received from psychologists and researchers whose perspectives have differed dramatically from his own. As Nobel Prize winner Daniel Kahneman wrote in a recent article, "Gary Klein is a living example of how useful applied psychology can be when it is done well...Klein and I disagree on many things...But I am convinced that there should be more psychologists like him."
Dr. Klein currently works as a Senior Scientist at MacroCognition LLC in Dayton, Ohio and recently started a new company in 2014, ShadowBox LLC, which develops training for organizations that allows novices to think like the experts. He is also a fellow of the American Psychological Association and the Human Factors and Ergonomics Society (HFES), and received the 2008 HFES Jack A. Kraft Innovator Award.
Top Customer Reviews
The book itself is a moderately well-designed program for applying the insights Klein shared in Sources of Power. Although it's full of problems (see below), I've never read anything like it, and the valuable bits are exceptionally valuable: strong, pragmatic, grounded advice on how to make the wispy world of intuition and "hunches" clear, concrete and useful.
Among the book's problems is that it doesn't know whether it wants to be a truly hands-on how-to manual - in which case it would have needed to be simplified and more action-oriented - or a research-driven exposition on how intuition can be used in the workplace - in which case the occasional how-to content is a jarring departure from the more illuminating case studies and research findings.
If you want to better understand and harness a whole hidden world of deeply insightful thinking - your and your colleagues' intuitions - there probably isn't a better book out there.
I just wish there was.
The points in this book are very good and the same points, largely that he made in the other four books.
If you haven't read any of Gary's books, this is a good one to start with.
If you have read his other books, this has new anecdotes, but the core theories are identical.
Most Recent Customer Reviews
When this otherwise very good book was translated to an e-book, what resulted was many lost sentences, incorrect punctuation and spelling errors throughout. Read morePublished on February 21, 2013 by Steve C.
This is a great book that goes to the very heart of every business...decision-making. Many times, as in life, decisions need to be made based upon both the tangible and intangible... Read morePublished on November 17, 2008 by Steven N. Laux
I read this book thinking , yeah , thats just a complicated way of looking at what I do all the time ( and I thought I was being lazy , by rarely using Differential Diagnosis . Read morePublished on August 19, 2008 by Ms. C. A. J. Nicholas