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39 of 40 people found the following review helpful
on November 7, 2013
I have used Print Shop since the very first version back in 1984. I have more than a thousand projects in my Print Shop folder on my computer. I have always appreciated the fact that version after version saved in the same format and my projects were always accessable. In many ways the print shop files are as valuable to me as our family photos since they are the history of our family's birthdays, events, cards, posters, school projects... I have birthday cards and posters from when my children were just a few years old all the way to today when they are adults. When I upgraded to Windows 8.1 from Windows 8 I found that .NET framework 1.1 (which Print Shop 23 requires) was no longer supported. In desperation, despite the horrible reviews on Amazon, I bought Print Shop 3.5 because it claimed limited import capability for my old files. To my pleasant surprise (the reviews are filled with horror stories of failed installations) I was able to download it and install it flawlessly. It is pretty easy to use and has most (not all) of the features of the previous Print Shops. I do miss the print size feature where you can print a project over multiple pages. (For my daughter's high school graduation 5 years ago I printed her picture 10 feet high and it covered the side of our house for her graduation party. That was cool!) It does supports text and graphic transparency which is a nice feature.

The screen layout has changed (as it does in every version) and feels more like the newest Word with the infamous "ribbon." It does successfully import my Print Shop 23 projects for which I am very thankful. Often the formatting is not quite right and the pieces have been moved around, but it is pretty easily fixable. For me the biggest disappointment is the print quality. I printed my projects from version 3.5 and version 23 and the 3.5 prints are blurry and jaggy. Printing them as jpegs, or pdf's first offers no improvement. Setting all the quality settings in the program and the printer to max does not improve the quality much. True type fonts and vector art should not look so bad. This is speculation on my part, but I think that it is handling all text as bitmap graphics. Features like being able to blur text and add fuzzy shadows around it make me think that is being handled by the program as a graphic and not as a scalable vector. If I am right about that then the print quality will never be what it was before. Hopefully this can be fixed in the next version because even my wife looked at the first project I printed and asked why it was blurry.

I think a program called Print Shop should really deliver quality at the printer and this program does not. It is disappointing because this program for almost 30 years has been one of my most used and most loved programs. I have purchased dozens of versions over the years and they always got better. This feels like a step backwards and actually makes me sad like a member of my family has grown old and gotten Alzheimer's.

To Encore support's credit they did send me instructions in less than 24 hours on how to "clean" .Net framework with a program called dotnetfx_cleanup_tool and reinstall version 1.1. Once I did that I was able to reinstall Print Shop 23 and am happily using it with Windows 8.1. I am told that it doesn't always work for everyone.
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20 of 20 people found the following review helpful
on October 28, 2013
I used an older version of this on my computer and was happy with it. When Windows 8.1 came out, it no longer worked. It used Microsoft.net framework 1 which is no longer supported in Windows 8.1. Upon contacting Encore software, they said to upgrade to 3.5 which was compatible. I downloaded it and it never worked. I swapped e-mails with Encore and everything they said to do would not make the program work. Now they won't respond to my e-mails. Never again will I buy from this company. Because I bought a download, rather than a cd version, I guess I''m SOL.
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9 of 9 people found the following review helpful
on January 27, 2014
I'm very disappointed in this program. It's nothing like all the other Print Shop programs I've used over the years. I find it very hard to import anything and the clip art on this program is terrible. I wouldn't use it at all. I expected it to be like the other programs I've used where you just click on card, then size and type and it's ready to start. Importing was very easy from anything or anywhere. Wish I'd never purchased it. Now I'm stuck with a program that doesn't do anything I want it to.
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11 of 12 people found the following review helpful
on November 29, 2013
What a terrible product! I run Windows 7 and after downloading this program it runs ok until I need to open a file and that's when the problems begin. The whole program stops running and shut itself down. If you BUY this program you will REGRET you did it. Is there a ZERO STAR option here?!!!
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7 of 8 people found the following review helpful
on January 24, 2014
I am a digital artist and had to get a new computer. I had been using the Print Shop Deluxe 23.1 which I love! There was not a download for that so I had to purchase a different Print Shop I went with the 3.5 I can not do even half of what I could do in print shop 23.1. Every time I try to save a piece of artwork it says not enough memory try deleting some of your photos and then it just crashes and I loose everything I have been working on which takes several hours to create. I am so unhappy with this product. Is Broderbund ever going to have a downloadable version of 23.1 deluxe edition? I do hope so the 3.5 version is such a disappointment. I should say my new computer does not have a CD drive in it so I need a downloadable product. I will never recommend this product to anyone! And will be looking for something more usable. What a waste of money!
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5 of 5 people found the following review helpful
on December 8, 2013
I owned Printshop starting at about Sprintshop 19 I believe. All were upgrades but similar. This one is so totally diffferent, I have to learn from scratch. I only use it when I have to, not fun any more. Since I have Windows 8.1 the previous versions didn't work.
I still don't know the program very well.
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4 of 4 people found the following review helpful
on April 13, 2014
I have used Print Shop for almost 20 years, most recently Print Shop 22. I ignored the other reviews and purchased the 3.5 version when I had to upgrade my computer to Windows 8.1. I use my Print Shop creations daily for my business and I literally have thousands of hours invested in it. I use it for business cards, brochures, product labels etc. The 3.5 version is the worst software I have ever tried to use and it's nothing like the other Print Shop versions (which are fantastic). It would not work with any of my old files. It wouldn't even load a complete project. I was going to make new labels on the 3.5 but it doesn't have the templates available and it seems impossible to print a sheet of labels. The only thing I could manage is one label per page, right in the middle of the paper. What I've done is reinstalled my Print Shop 22 on my Surface Pro 2 tablet (Windows 8.1) and it WORKS!! I am so happy, what a relief. I hate that I wasted the money on the 3.5 without trying the 22 first. Do yourself a favor, if you're a Print Shop veteran - don't waste your money on this 3.5 garbage. I really don't know what they were thinking when they released this. It is horrible. If you're new to Print Shop and can't use Print Shop 22 then I suggest going with a different Software altogether. Broderbund should FIX this and put Print Shop back the way it's supposed to be, then they should give FREE upgrades to all of us who wasted our money on this 3.5 garbage.
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5 of 5 people found the following review helpful
on January 3, 2014
The older version of print shop was much more USER FRIENDLY. The same applies to the updated windows 7 . It makes me wonder at those in the planning and development of these programs if they have ever used them.
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4 of 4 people found the following review helpful
on March 18, 2014
Couldn't get it to download properly. ended up uninstalling it. This is the last download I will ever purchase. I feel its a scam
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The manufacturer commented on the review below
3 of 3 people found the following review helpful
on January 29, 2014
I had printshop 18, but wouldn't work on our new windows 8 computer, thus one doesn't seem quite as good as my old one, but will give it a try.
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The manufacturer commented on this review (What's this?)
Thank you for your feedback on our product. Our newest edition does work quite well on Windows 8 and we offer full support in case you need it.

Our support link for this program is at :http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=3118


And our functionality forums are located at : http://forums.encoreusa.com/tt.asp?forumid=320

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