From Publishers Weekly
Copyright 2002 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
I ran into this book at the local university library & the title was interesting so I took a break to read a few pages. Read morePublished 4 months ago by SimonSays
Great book with tons of valuable insight into why organizations fail to hold people accountable and understand responsibilities. I'd recommend giving it a read for an eye opener! Read morePublished on February 19, 2013 by Matthew
This is essential reading for anyone who wants to understand the underpinnings of defensive communication that results in failure. Read morePublished on March 29, 2009 by Judith Cauley
Anyone who has ever worked in an organization has witnessed the paralysis that sets in with failure, reprimand, disappointing results or unfulfilled expectations. Read morePublished on November 25, 2007 by A. Devero