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The Shadow Factory: The Ultra-Secret NSA from 9/11 to the Eavesdropping on America
 
 
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The Shadow Factory: The Ultra-Secret NSA from 9/11 to the Eavesdropping on America [Hardcover]

James Bamford (Author)
3.9 out of 5 stars  See all reviews (56 customer reviews) |

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More from James Bamford
James Bamford has probed the workings of the top-secret National Security Agency in his bestselling books. Visit Amazon's James Bamford Page.

Book Description

Publication Date: October 14, 2008
James Bamford exposed the existence of the top-secret National Security Agency in the bestselling The Puzzle Palace and continued to probe into its workings in his follow-up bestseller, Body of Secrets. Now Bamford discloses inside, often shocking information about the transformation of the NSA in the aftermath of the terrorist attacks of 2001.

In THE SHADOW FACTORY, Bamford shows how the NSA’s failure to detect the presence of two of the 9/11 hijackers inside the United States led the NSA to abandon its long-held policy of spying only on enemies outside the country. Instead, after 9/11 it turned its almost limitless ability to listen in on friend and foe alike over to the Bush Administration to use as a weapon in the war on terror. With unrivaled access to sources and documents, Bamford details how the agency has conducted domestic surveillance without court approval, and he frames it in the context of the NSA’s ongoing hunt for information about today’s elusive enemies.

THE SHADOW FACTORY is a riveting read for anyone concerned about civil liberties and America’s security in the post-9/11 world.

Editorial Reviews

Review

Praise for Body of Secrets:

“Extraordinary....A galvanizing narrative brimming with heretofore undisclosed details.” —The New York Times Book Review

“With a flair and clarity that rivals those of the best spy novelists, Bamford has created a masterpiece of investigative reporting.” —Publishers Weekly

Review

A Washington Post Notable Book

“Important and disturbing. . . . This revealing and provocative book is necessary reading . . . Bamford goes where the 9/11 Commission did not fully go.”
—Senator Bob Kerrey, The Washington Post Book World

“Fascinating. . . . Bamford has distilled a troubling chapter in American history.”
—Bloomberg News

“At its core and at its best, Bamford’s book is a schematic diagram tracing the obsessions and excesses of the Bush administration after 9/11. . . . There have been glimpses inside the NSA before, but until now no one has published a comprehensive and detailed report on the agency. . . . Bamford has emerged with everything except the combination to the director’s safe.”
—The New York Times Book Review

“Engaging. . . . Chilling. . . . Bamford is able to link disparate facts and paint a picture of utter, compounded failure—failure to find the NSA’s terrorist targets and failure to protect American citizens’ communications from becoming tangled in a dragnet.”
—The San Francisco Chronicle

“The bad news in Bamford’s fascinating new study of the NSA is that Big Brother really is watching. The worse news . . . is that Big Brother often listens in on the wrong people and sometimes fails to recognize critical information. . . . Bamford convincingly argues that the agency . . . broke the law and spied on Americans and nearly got away with it.”
—The Baltimore Sun --This text refers to the Paperback edition.
See all Editorial Reviews

Product Details

  • Hardcover: 395 pages
  • Publisher: Doubleday; 1 edition (October 14, 2008)
  • Language: English
  • ISBN-10: 0385521324
  • ISBN-13: 978-0385521321
  • Product Dimensions: 6.4 x 1.2 x 9.5 inches
  • Shipping Weight: 1.5 pounds
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (56 customer reviews)
  • Amazon Best Sellers Rank: #94,210 in Books (See Top 100 in Books)

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More About the Author

› Visit Amazon's James Bamford Page
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Customer Reviews

Most Helpful Customer Reviews
86 of 94 people found the following review helpful
Looking Under Rocks October 17, 2008
Format:Hardcover|Amazon Verified Purchase
This is the latest book by James Bamford about what is usually called the "super secret" National Security Agency (NSA). Bamford has established himself as the public chronicler of the NSA and has done some impressive reporting on an agency famous for its almost impenetrable secrecy.

First it should be noted that much of the secrecy that envelopes NSA is absolutely justified. The intelligence cliché' of `protecting sources and methods' has real meaning within the Signals Intelligence Directorate (SID) of the agency. The ability to collect and process electronic signals carrying important information is actually quite fragile and can be easily lost through inadvertent or ill-considered disclosure. Such losses have occurred far too often and do adversely affect U.S. National Security.

That being said it is also true that the blanket of secrecy can also be used to conceal incompetence, ill-legal activities, and enormous waste. This is why congressional and executive branch oversight are so important in keeping the U.S. Intelligence Community (IC) honest. Unfortunately, NSA is a `technical' collection agency which means that the eyes of its nominal monitors tend to glaze over when its programs are discussed in any detail. This situation was exacerbated by NSA's former director General Hayden who was able to walk that thin line between telling congress what it wanted to hear and avoiding any real involvement in NSA operations.

This is why Bamford's books in general and this latest one in particular are so important. He is not accurate in every thing he reports about NSA nor do his informants understand all of the technical issues. Yet overall this book is a service to the cause of good government and raises a host of red flags that ought to be looked into by congress.

In this book he discusses three inter-related issues: first, there is the failure of NSA, CIA and the FBI to share vital information prior to 9/11 and their collective failures to effectively analyze available data; second, there is NSA's reluctant but undoubted subversion of Constitutional rights of privacy accorded to all in the U.S. both citizens and visitors; and finally there is the festering problem of the use of contractors for core missions by all of the agencies of the IC and the general haze of corruption hanging over all government contracting processes. NSA appears to have some particularly serious issues in this regard.

When any government or part of government operates behind a curtain secrecy with ineffective oversight it is an invitation to corruption and abuse of power. Bamford has done his best to shine a light on this aspect of NSA.
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22 of 27 people found the following review helpful
Be very scared... January 16, 2009
Format:Hardcover
Of what?

Of all sorts of stuff, James Bamford makes clear:
* NSA incompetence;
* NSA politicization
* Telecoms' long history, well before 9/11, of willingness to illegally become NSA lackeys;
* NSA data overload;
* NSA privatization of ever-more functions;
* A largely bipartisan sign-off on all this;
* And, though not directly addressed by Bamford, the flip side of unifying all intelligence services under a DNI.

Following uyp on his previous investigations of the National Security Agency, Bamford has two themes here -- the post-9/11 and Islamic-world threat NSA's growth and strategy, or lack thereof; and, the post-Internet rise attempts to not only gather communications, but process, crunch and analyze them.

Beyond looking at the NSA's snooping, especialy when taking a look ahead to the future, Bamford asks what this means in possible further attacks on civil liberties; new NSA programs; NSA future demands for computing and electric power; and more.

A must read.
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52 of 68 people found the following review helpful
Interesting and Revealing! October 15, 2008
Format:Hardcover
Bamford opens by telling us that by 2008 NSA had become the most intrusive spy organization, secretly filtering millions of phone calls and e-mails/hour, programmed to listen for thousands of names and phone numbers. The watch list once contained 20 names - now its 500,000.

He then goes on to calmly describe how airport screening was easily evaded - true, a number of the 9/11 hijackers were given extra screening, but they had no explosives and their knives were less than 4" long. Pilots were ordered to place their aircraft on autopilot when the flights were taken over, and to move to the rear of the aircraft. The hijackers then turned off the airplanes' transponders, making them invisible to ground controllers.

Ironically, just as the NSA was becoming alarmed over the realization that some terrorists (and hijackers) were in the U.S., several of them were amidst NSA employees in local shops and on local highways near the agency.

Prior to 9/11, NSA head General Hayden had scaled back its intrusiveness out of fear of another Senator Church-type investigation. The NSA had been eavesdropping on them for years (without comprehension of what they were doing), and refused to pass information onto other agencies.

After 9/11 a secret program within the agency began, using an estimated 80-90 outside civilians that ignored FISA warrant requirements. Some objected, claiming that FISA requirements would not impede terrorist surveillance (eg. the warrant could be obtained as late as 72-hours after the fact, and were rarely refused), while Hayden pointed out that the forms and processing took time, and Cheney's Addington was outraged that under Bush II it had become a bit less than a rubber stamp.

Bamford goes on to reveal outcomes of these relaxed standards - considerable listening to private conversations between American military in Iraq and their families, etc. Also there is the strong possibility that those listening to conversations misjudge the intent (eg. An Iraqi says he's planning to deliver a load of melons - that may or may not be code for IEDs, and any erroneous decisions made on this limited information by those listening in (generally with limited Arabic fluency) bring harm or death to those involved.

Even more frustrating is that it is impossible to determine what is legal vs. illegal since NSA conduct is now governed by secret rules. Regardless, millions (possibly billions) are wasted as career CIA and NSA employees are hired by private contractors and placed back at their old jobs (often doing very little of potential value), computer systems between the CIA and National Counter-Terrorism Center are incompatable, and the entire intelligence system lacks accountability.

Frustrating NSA, on the other hand, was the fact that much international communications traffic to/from the U.S. is carried on fiber-optic cables - difficult/impossible to wiretap. This has led to NSA agreements with phone companies to divert cable traffic so that NSA could listen in.

All these conversations are recorded and stored in a new NSA facility in Texas. Readers are left wondering where this will all end and how much money is wasted.
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Most Recent Customer Reviews
I don't feel people take the threat of an Orwellian nightmare...
This review contains only my own personal opinions.

I read this book, and felt it was a decent book. Read more
Published 1 day ago by a reviewer
Good overall message but no new or inside information
This book is well written and paints a clear picture of the criminal acts committed by the Bush Administration, NSA and telecoms(continuing to this day). Read more
Published 1 month ago by Mike Jacobsen
Look in on Big Brother
A very interesting, chilling look into how the government has taken away all form of privacy, in the name of "national security". Read more
Published 1 month ago by A. David Bird
Shadow Factory - a 9/11 failure
The National Security Agency (NSA), once a backwater agency, has become the largest, most expensive, and most technologically advanced spy agency on the planet. Read more
Published 3 months ago by Paul J. Markowitz
Not Up To Bamford's Previous Efforts
I confess to being disappointed in this book. I've always been interested in the subjects of signals intelligence and NSA since my exposure to both during military service. Read more
Published 4 months ago by src50
THEY KNOW IF YOU ARE NAUGHTY OR NICE
Presented here in is exactly how your tax money is spent so that a few public servants and apparently Israel can know precisely what you do think and say. Read more
Published 11 months ago by JOBLESSNUSA
The Leaky Military-Surveillance Complex
Before I forget, let me start by complaining that this book's index is inadequate. Try picking out a name (or acronym) from a random page and see if it's listed in the index. Read more
Published 17 months ago by Keith Otis Edwards
Watch What You Say - Big Brother Is Listening
A fascinating if frightening read about the NSA, their information gathering techniques, how far-reaching their tendrils travel, and how little control *anyone* really has over the... Read more
Published 18 months ago by Raven
dont believe what you read, but they may be listening nonetheless
Two stories stand out for me from the this text, neither of which I believe - in one an Al-Qaeda suspect was travelling in a car in Yemen in November 2002. Read more
Published 19 months ago by Hugh Claffey
scary
books like this should be Halloween thrillers. It portrays how much the us intelligence services own all information- public or private- that can be seen to touch the shores of... Read more
Published 19 months ago by carl
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The Shadow Factory: The Ultra-Secret NSA from 9/11 to the Eavesdropping on America is a book on the National Security Agency by bestselling author James Bamford.

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