From the Inside Flap
Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures, such as the way they sit in a business meeting, or stand at the podium at a speaking engagement, or the amount of eye contact they give in a one-on-one meeting.
In The Silent Language of Leaders, leadership and communications expert Carol Kinsey Goman explains that in today's fast-paced business environment, where global interactions are increasing, mastering the art of body language is more important than ever. She explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on more than twenty years of experience, and on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and how to:
Use techniques like "mirroring" to build trust and encourage collaboration.
Accurately read the nonverbal signals of your counterparts to increase success in negotiations.
Use body language to project confidence and candor when managing change.
Communicate nonverbally in virtual environments.
Channel your gender's natural body language inclinations for improved leadership results.
Identify which nonverbal signals communicate internationally and which are culture-bound.
Profound changes are shaking up our lives and the kind of leaders the world seeks. As the pace of change continues to accelerate, stay ahead of the curve by mastering the silent language of leadership.
From the Back Cover
Praise for The Silent Language of Leaders
"Great coaching for global leaders of the future!"
—Marshall Goldsmith, New York Times best-selling author, MOJO and What Got You Here Won't Get You There
"Leadership is much more biological than we have realized. Carol Kinsey Goman has done a great job of outlining the biological impact that leaders have through their body language."
—David Rock, author, Your Brain at Work
"Goman offers invaluable insights and tips that espouse the true value of listening, not just with our ears, but with our eyes, helping us navigate and interpret the subtle body and facial cues that can mark the difference between success and failure. Don't talk, just click or walk into your nearest bookstore, and buy it now."
—Linda Kaplan, CEO, and Robin Koval, president, Kaplan Thaler Group, and authors of New York Times and Wall Street Journal bestseller, The Power of Nice
"The Silent Language of Leaders is destined to become a classic in the field of nonverbal communication and business."
—David Givens, Ph.D., director, Center for Nonverbal Studies, anthropologist, and author, Your Body at Work, Crime Signals, Love Signals, and The Nonverbal Dictionary
"Carol Kinsey Goman has written an important book based on real life experience—not just theory. This is a book that must be read by leaders and those who aspire to lead."
—Robert Dilenschneider, founder, The Dilenschneider Group and author, Power and Influence