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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches Hardcover

ISBN-13: 978-0787947231 ISBN-10: 0787947237 Edition: 2nd

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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches + The Skilled Facilitator Fieldbook: Tips, Tools, and Tested Methods for Consultants, Facilitators, Managers, Trainers, and Coaches
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Product Details

  • Hardcover: 432 pages
  • Publisher: Jossey-Bass; 2 edition (June 15, 2002)
  • Language: English
  • ISBN-10: 0787947237
  • ISBN-13: 978-0787947231
  • Product Dimensions: 9.7 x 7.1 x 1.3 inches
  • Shipping Weight: 1.9 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (22 customer reviews)
  • Amazon Best Sellers Rank: #42,894 in Books (See Top 100 in Books)

Editorial Reviews

Review

"The Skilled Facilitator is an invaluable text and should be required reading for all who aspire to excellence in facilitation." (Training Media Review, June 26, 2003)

From the Inside Flap

When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coaches--anyone whose role is to guide groups toward realizing their creative and problem-solving potential.
This thoroughly revised edition provides the essential materials for facilitators and includes simple but effective ground rules for group interaction. Filled with illustrative examples, the book contains proven techniques for starting meetings on the right foot and ending them positively and decisively. This important resource also offers practical methods for handling emotions when they arise in a group and offers a diagnostic approach for identifying and solving problems that can undermine the group process.
Based on Schwarz's practical experience working in the field and the feedback he has received in his dynamic workshops, this revised edition is easier to use and much more accessible. Grounded in the latest thinking on teams, organization development, and facilitation, this new edition
  • Takes a more conversational approach
  • Offers a clear analysis of the Skilled Facilitator approach, based on a set of core values, assumptions, and principles
  • Defines the five facilitative roles--facilitator, leader, coach, consultant, and trainer
  • Shows how groups can act inconsistently with ground rules and what to do to intervene
  • Describes the theories that guide a facilitator's actions
The Skilled Facilitator also includes practical advice on how to work with outside consultants and how to facilitate groups within one's own organization, along with a groundbreaking section on facilitative leadership.


More About the Author

Consistent with his values of transparency, accountability and informed choice, Roger certifies that he has neither solicited or paid for, nor asked anyone to solicit or pay for any positive review of his books.

To learn more about Roger and the work he does with clients, visit: www.SchwarzAssociates.com

Roger Schwarz is a recognized thought leader in Team Leadership and improving Team Effectiveness. He is a sought after advisor to global companies, federal government agencies and international nonprofit organizations. He is the author of Smart Leaders, Smarter Teams and the best selling, The Skilled Facilitator. he is President and CEO of Roger Schwarz & Associates.

Through his work and writing, Roger's mission is to help create leadership teams and organizations that are innovative, successful, and that honor the best of who we are as human beings. He accomplishes this by helping leaders change the way they think and how they work so that they can raise and resolve the tough issues, work with their teams to get unstuck and get better results.

For more than 30 years, Roger has consulted, taught, facilitated, coached and spoken with groups on how to create more effective leadership teams. Prior to founding Roger Schwarz & Associates, Roger served as tenured Associate Professor of Public Management and Government and Assistant Director at the Institute of Government at The University of North Carolina at Chapel Hill. He earned his B.S. degree in psychology from Tufts University, A.M and Ph.D. in organizational psychology from The University of Michigan, and his M.Ed. degree from Harvard University.

Customer Reviews

4.5 out of 5 stars
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Luckily, the book also gives many examples to make the ideas and theories practical and concrete.
James Carter
Roger Schwarz, in his book "The Skilled Facilitator" shows that there is more to techniques, theories and methodologies.
QuaSyLaTic
Basically this book is for anyone that wants to improve their professional effectiveness in any field.
c.ernie@worldnet.att.net

Most Helpful Customer Reviews

56 of 57 people found the following review helpful By James Carter on November 3, 2001
Format: Hardcover
I picked up this book because I needed to read up on how better to sell facilitation and exactly what facilitators should be doing. This book explains this and more. However, if you are looking for a simple overview of what a facilitator should, could and would do incertain situations, this is NOT your book. If you are a manager trying to be a better facilitator, do not buy this book unless you want in-depth information.
That said, if you are a facilitator looking to improve your skills, combine theory and practice or simply go back to the basics of what makes some facilitators great, this is your book.
Also, if you are a manager who really wants to become an effective facilitator/mentor, this is your book. But don't think that you can simply read the material and be more effective. The ideas and theory will take practice. Luckily, the book also gives many examples to make the ideas and theories practical and concrete.
As I said, I bought it to become better at selling professional facilitation. It gave me that and much more. I will keep it as an invaluable resource and make sure all of my facilitators utilize the practices described in detail.
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35 of 36 people found the following review helpful By Andrew A. Hoover on February 25, 2003
Format: Hardcover
The subtitle of this accessible guide to facilitation, "Practical Wisdom For Developing Effective Groups", accurately describes the book's scope and utility. In four parts and thirteen chapters, Schwarz provides an overview, with countless meaningful examples, of how facilitators can most effectively help groups develop their capacity for improvement. He distinguishes between two types of facilitation: (1) Basic facilitation, which aims to help a group "solve a substantive problem"; and (2) Developmental facilitation, which accomplishes basic facilitation while helping a group learn "to improve its process". He argues that three core values underlie effective group and facilitator behavior. The first is "valid information", which means that relevant information is shared by group members and that all groups members can validate and understand the information. The second is "free and informed choice", which means that group members define their own goals and methods of achieving those goals using valid information. The third is, "internal commitment to the choice", which means that group members take responsibility for their decisions by making informed choices based on valid information. Using a basic or developmental approach, facilitators most effectively intervene by making explicit and modeling these core values. These values are maintained by a group agreeing and sticking to essential ground rules, which Schwarz lists on p. 75 and treats extensively throughout the book.
In the heart of Schwarz's book are seven chapters on intervening effectively in groups. In those chapters, he advises the reader on, among other things, how to intervene, meeting management, group problem-solving, following ground rules, and dealing with emotions.
Read more ›
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42 of 45 people found the following review helpful By Malcolm Dell on April 8, 2000
Format: Hardcover
As a new entry to the facilitation field, I wanted to find out what the industry thought was the BEST resource for combining theory with the practices of facilitation. I submitted my request to GRP-FACL@listserv.albany.edu, which, as far as I know, is the largest online discussion forum for active, professional facilitators. Roger Schwartz's book, "The Skilled Facilitator" was by far the favorite choice of people in the profession. I am ordering my copy now!
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20 of 20 people found the following review helpful By The Least of These on January 11, 2001
Format: Hardcover Verified Purchase
Roger's book is a unique hybrid of theory, practical exercises, examples, and personal stories. It works! The art and science of facilitation (to make easy or easier) is presented clearly, concisely, and completely. And, that is what I enjoyed about Roger's book so much. He gives it to you with "the bark on." He makes you aware of the good, the bad, and the ugly relative to the practice of facilitation.
I had used this book for several years in my work as a trainer, facilitator, and manager. Then, I had the pleasure to attend a workshop conducted by Roger. He lives what he teaches. While I was fortunate enough to have my company pay for the workshop, it is one of only three workshops I have ever attended that I feel like I would pay my own money to attend.
Keep this book nearby. It is THE best read on this subject out there.
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23 of 24 people found the following review helpful By c.ernie@worldnet.att.net on March 14, 1999
Format: Hardcover
Schwarz, Roger, M. (1994). The Skilled Facilitator, San Francisco, California: Jossey-Bass Inc.,Publishers.
C.E.Vajko (c.ernie@worldnet.att.net) March 14, 1999.
The author integrates the theory and practice of group facilitation in a simple and structured sequence. A work that could serve both the practitioner and the practical scholar. The book includes examples of how to and how not to apply the principles of practice in a mentorship program. It includes examples of effective and ineffective facilitation. The examples of actual dialogue given by the author give the reader an excellent insight to how some facilitators intervene. Step by step instructions for group facilitation, and resources that can be used effectively between facilitator and client are given. The book is strong in group facilitation principles to improve problem solving and decision making.
Managers of group and/or organizations, group consultants, facilitators, or those that want to become facilitators or organization development consultants could benefit from this book. Basically this book is for anyone that wants to improve their professional effectiveness in any field.
The book addresses an area that is important for mentors as well as facilitators working with large groups of people. Communication, conflict management, problem solving, decision making, boundary management, motivating task, clear goals, are just a few of the areas that are covered. I found this book delivers what it promises. I give it a 5 star.
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