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The Social Media Strategist: Build a Successful Program from the Inside Out [Hardcover]

Christopher Barger
4.8 out of 5 stars  See all reviews (16 customer reviews)

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Book Description

December 20, 2011

Build a powerful social media strategy to increase buzz—and the bottom line

“Whether you’re Fortune 500 or a small business owner, if you’re looking for success in this field, you owe it to yourself to read this book.”
—George G. Smith Jr., Social Strategist, PepsiCo

“After working with hundreds of organizations in their efforts to adopt social technologies, I can safely say The Social Media Strategist is the best guide available. Christopher Barger elevates the social media conversation with an experienced pragmatic insider’s discussion about real adoption. This book should be on every corporate and agency practitioner’s shelf.”
—Geoff Livingston, author of Welcome to the Fifth Estate and Now Is Gone

“This book is an absolute must-read for anyone seeking to better understand how to plug social media into their business from both a strategic and an operational standpoint, and should be required reading for communications and business management students around the world.”
—Olivier A. Blanchard, author of Social Media ROI

The Social Media Strategist is refreshing because it has substance amidst a sea of social media superficiality. It will help you think strategically and realistically so you can act efficiently and creatively. If you’re serious about business and committed about leveraging social media, you need to read this book.”
—Esteban Contreras, Social Media Marketing Manager, Samsung USA

“Christopher offers a refreshing point of view as a seasoned practitioner and leader in the earliest days of the social media evolution. He describes the challenges of large-scale internal change and the rewards of integrating social media business planning, and he shares real-world examples of successful campaigns.”
—Shauna Causey, Head of Social Media, Nordstrom

About the Book:

In today’s fast-paced professional climate, large companies are learning that launching a website and taking a wait-and-see approach to engaging customers is not enough. Competition is fierce, and those who master the social media space are the ones who come out on top. There is greater urgency than ever before to establish a vibrant social media program—and it all starts with a key strategist who can best organize and leverage all of the organization’s resources to cut through the bureaucracy and get real-time results.

This is where The Social Media Strategist comes in. Before tackling specific social media programs, you first have to get your own organization—and everyone in it—on board with making social media a business strategy priority.

Christopher Barger, the award-winning former social media director at General Motors and IBM’s former “blogger-in-chief,” describes all the challenges particular to getting a comprehensive social media program off the ground in a large firm. The Social Media Strategist teaches you how to:

  • Manage internal office politics, from your legal team to the policy makers to the human resource department
  • Present new ideas to lawyers and executives in a compelling, convincing way
  • Teach your employees the guidelines and protocols they’ll need to represent your company
  • Turn your organization into a true media outlet, publishing content that is generated by in-house employees and is truly engaging to an outside audience

“Telling a company from the outside what it should do is one thing,” writes Barger. “Actually making it happen from the inside is quite another.” Here, he takes the bold step of starting where all successful endeavors begin: by planning well, by putting all the moving parts in the right place, by constructing a solid foundation.

Consult The Social Media Strategist and build the best-suited social media infrastructure for your company. Then, and only then, can you begin to raise your profile, connect with customers, and increase your profits using the most powerful new business tool.


Best Value

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Editorial Reviews

About the Author

Christopher Barger is senior vice president of global programs at Voce Connect, a division of Porter Novelli, which assists clients around the world in developing social media programs and strategies. He spent four years as director of global social media at General Motors, and he served as IBM’s “blogger-in-chief,” playing a crucial role in developing IBM’s online presence.


Product Details

  • Hardcover: 304 pages
  • Publisher: McGraw-Hill; 1 edition (December 20, 2011)
  • Language: English
  • ISBN-10: 0071768254
  • ISBN-13: 978-0071768252
  • Product Dimensions: 6 x 1.1 x 9.5 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #211,164 in Books (See Top 100 in Books)

More About the Author

I'm Christopher Barger, Senior Vice President of Global Programs at Voce Communications (a Porter Novelli company). That's a mouthful of a title, isn't it? I'm the author of The Social Media Strategist (2012, McGraw-Hill). I've been with Voce since April 2011, coming here after nearly seven years of leading social media programs at Fortune 50 companies, and nearly a decade and a half of building corporate communications strategies.

Until last year, I was director of global social media at General Motors, building the company's social media program and leading its presence across multiple social networks. I was lucky enough to win PR News' "Social Media Leader of the Year" award in 2010. I also used to managed social media initiatives and corporate communications for IBM and was Big Blue's first "Blogger-in-Chief." I'm also a contributor to Forbes' CMO Network through my blog, "The Social Media Report." So as you might guess, I write about social media, especially from the business perspective. I see social media as a business practice integrated with larger communications ad marketing strategies, not as a standalone effort and not just for the sake of "the conversation."

When I'm not working, you can usually find me at the ice arena near my home near Detroit watching my son play hockey; we're both avid Detroit Red Wings fans (as is my wife). I'm pretty much a sports nut -- love my hometown Detroit teams and the Boston Red Sox as well. I also pride myself on being a master of useless pop culture trivia. Look for me on Twitter - I'd love to talk with you!

Customer Reviews

4.8 out of 5 stars
(16)
4.8 out of 5 stars
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Most Helpful Customer Reviews
4 of 4 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
It is refreshing to find a book about social media strategy that has compelling, timely and useful content AND is a joy to read. Christopher Barger calls upon his corporate communications and social media development experiences at General Motors and IBM to offer an excellent resource for organizations of all sizes, filled with real-life examples, anecdotes and lessons-learned.

What truly impressed me about The Social Media Strategist was the focus on developing an effective and successful social media strategy. This may sound like a colossal no-brainer (I can hear you saying, "Yes, but that's the name of the book!") - trust me when I say that I've read far too many books, posts and articles that SAY they'll help you develop a strategy, but don't. The author provides concrete advice, actionable ideas and insights that make sense from both a business perspective and a social media perspective. All too often you get one or the other - rarely do you get both in one place.

Christopher Barger learned by doing, and he shares his hard-won knowledge in an eminently readable book. I'd say it belongs on the shelf of every organization that values excellence in social media, but you'll reach for it so often that it might be easier to keep it on your desk. Simply stated, if you want to develop a successful social media strategy or if you want to enhance an existing strategy, do yourself a favor and read this book.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Essential reading from the trenches January 25, 2012
Format:Hardcover|Amazon Verified Purchase
I stand by my praise quote: "This book is a MUST READ for anyone implementing social media for a large organization--you'll learn the true, valuable lessons from someone who's been there and learned the craft the hard way."

We need more books like this. So many businesses are doing the work of social media management - and, if they are doing it successfully, humanizing themselves in the process - and we want to read more insights from people who are actually living and breathing it, not those who are just playing with it and presenting the same old ideas everywhere they go to audiences who don't know any better. THIS is the kind of book you should be reading - with lessons from the trenches, not just from the podium. (Though if Christopher is speaking somewhere - go, and relish the opportunity to ask him questions as someone who's truly immersed in the real work of social media.)
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2 of 3 people found the following review helpful
5.0 out of 5 stars Learned a lot January 12, 2012
By Ed
Format:Hardcover
I thought the book would be simplistic, but there are a lot of great insights here. The author takes lessons he learned from GM and IBM and really makes them relevant to anyone (most of whom would not be at a mega-company like those two). It's well-written and interesting. If you're interested in the topic, you'll get a lot out of this book.
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Most Recent Customer Reviews
5.0 out of 5 stars The Social Media Strategist: A book that can help build, evolve, or...
I won't lie. I started "Social Media Strategist" in early October and only finished it recently. It is not because the book is uninteresting, but that my schedule makes it... Read more
Published 6 months ago by christinelarade
5.0 out of 5 stars Review of Social Media Strategist
This is an excellent book, based on practical experience that emphasizes the need to combine use of social media with actual contact with customers, critics, potential partners,... Read more
Published 7 months ago by linwells
5.0 out of 5 stars The Man in the Gray Flannel Suit Gets Social: Barger Offers a Deft...
Christopher Barger's new book bridges two of the biggest gaps in the proliferating social media category: strategy and how to manage an effective social program in a large... Read more
Published 13 months ago by Vickie Bates
4.0 out of 5 stars Very Good
I really just started getting into the meat and potatoes of The Social Media Strategist but what I've read so far is pretty good. Read more
Published 14 months ago by D. Lawyer
5.0 out of 5 stars Essential Book For Corporate Social Media Folks
Can I whine for a sec? I have a hard time reading social media books, because usually I know 85%+ of what's in them. Read more
Published 15 months ago by Brian B. Carter
5.0 out of 5 stars Who's Your Ace?
You'll be asking yourself this question after reading The Social Media Strategist by Christopher Barger. Read more
Published 15 months ago by Mark Krupinski
5.0 out of 5 stars The Social Medai Strategist - A MUST READ
Christopher Barger's book, "Social Media Strategist" is incredibly valuable and worthwhile, right from the start. Read more
Published 15 months ago by PDMUtah
4.0 out of 5 stars The Social Media Strategist - A Review
Social media is just beginning to reach it's "teen" years, being just about 10 years old, and many companies and organizations are still struggling with many big questions, such as... Read more
Published 15 months ago by Craig E. Yaris
4.0 out of 5 stars A great way to get yourself and your organization up to speed in the...
The social media are not even a decade old, as Christopher Barger points out in his book, The Social Media Strategist: Build a
Successful Program from the Inside Out... Read more
Published 15 months ago by Pat Rocchi
5.0 out of 5 stars I wish this book was around when I started in the space.
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Published 15 months ago by Jeffrey Esposito
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waiting for this book......
I wonder why the Social Media Strategist does not display as a Kindle option.
Dec 22, 2011 by Bernard Goldbach |  See all 3 posts
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