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“Excellent for all disgruntled souls out there.”—Library Journal
“Kicking and screaming not doing the trick? Try a complaint sandwich!”—Elle
“The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life’s annoyances. It’s also laugh-out-loud fun to read!”—Rita Emmett, author of The Procrastinator’s Handbook
“Competent complainers are made, not born. With Dr. Guy Winch as a ‘complaining coach,’ readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice.”—Jeanne Safer, Ph.D., author of The Normal One
“Americans spend an amazing amount of their time complaining – yet are usually no good at it. The Squeaky Wheel will show you how to complain in a constructive manner. You won’t demand your money back!”—Gregg Easterbrook, author, Sonic Boom
“The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning ‘complaining skills.’”—Esther Perel, author of Mating in Captivity: Unlocking Erotic Intelligence
“Guy Winch has brought a new twist to complaints that I’ve never seen in thirty years in the field. He clearly outlines—using entertaining stories—new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade.”—John Goodman, vice chairman, TARP Worldwide
The information in Chapter 5 alone, "The Ingredients for Serving a Delicious Squeak", is reason enough to buy this book. Read morePublished 8 months ago by whalewriter
A great book and easy read. I would recommend this book to anyone who is marketing.Published 10 months ago by Cyndie Shaffstall
Very effective techniques to use when dealing with other people.Published 11 months ago by CO Gal 1962
A great read. Practical, insightful. Fun to read and easy to put into practice for complaining effectively with companies, friends, and families, and even a bit about receiving... Read morePublished 13 months ago by Edith Best
No one likes chronic complainers, but when complaints are done right, they are opportunities to attain improvements, both for the individual and for the public. Read morePublished 13 months ago by Paul Froehlich
Very disappointing. Not only was the author difficult to listen to (like fingernails on a chalk board) but the information was so basic and elementary! Read morePublished 19 months ago by A. Nicole Ivey