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“Keen insight on the transformational power of Starbucks.”-Dr. Jackie Freiberg, bestselling coauthor, Guts! and Nuts!
“Practical, proven ideas and strategies that you can apply immediately.”-Brian Tracy, bestselling author of Million Dollar Habits
How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.
I read this book the very year this book came out and opened a sex store in 2011.
Dr. Michelli does an excellent job to explain the secrets to the success of Starbucks, and how other companies can emulate their methods.
As much as I admire Starbucks, a book like this actually detracts from the credibility of Starbucks image.
The book was put together so simple, but at the same time powerful.
In one simple word customer service. Thank you
It was a pleasant read. It gives a good insight to the business model of Starbucks. It does have a consistent theme wit other books that this author published. Read morePublished 1 month ago by Christopher Petrucci
I read this book the very year this book came out and opened a sex store in 2011. I would not have done well from the beginning had I not read this book. Read morePublished 1 month ago by Lanenna
My intention had been to learn how one keep quality and individuality at focus when growing really big - in a world, where "big" is frequently interpreted as... Read morePublished 1 month ago by Dr. Andreas Kreibich
Interesting read. Living in Seattle myself, I found the book a great example of some of Starbucks essential values in managing its business.Published 2 months ago by ChangChangChang