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“Keen insight on the transformational power of Starbucks.”-Dr. Jackie Freiberg, bestselling coauthor, Guts! and Nuts!
“Practical, proven ideas and strategies that you can apply immediately.”-Brian Tracy, bestselling author of Million Dollar Habits
How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.
I read this book the very year this book came out and opened a sex store in 2011.
Dr. Michelli does an excellent job to explain the secrets to the success of Starbucks, and how other companies can emulate their methods.
As much as I admire Starbucks, a book like this actually detracts from the credibility of Starbucks image.
Very insightful. Starbucks rocks! Great lessons that can be applied to any business.Published 8 days ago by Peter H
Very detail explanation of what makes Starbucks a great company, and how to apply the learnings to our each individual business! Retail is detail! Our future is in our own hands!Published 11 days ago by Michael Ying Hui Liu
The book was put together so simple, but at the same time powerful.
In one simple word customer service. Thank you
It was a pleasant read. It gives a good insight to the business model of Starbucks. It does have a consistent theme wit other books that this author published. Read morePublished 2 months ago by Christopher Petrucci