This updated best-selling, comprehensive resource book provides everything you need to create high performing teams. In addition, book purchasers will be able to download electronic versions of forms and templates found in the book for use within their organization! The third edition provides information on the context teams need to be successful. Organizations using teams to improve efficiency and better serve customers will find information on how to start quality initiatives such as Six Sigma or Lean. New information on different types of teams, and new tools and strategies for leading change are covered as well. Several new tools have been added to help teams work well together: affinity diagrams, prioritization matrixes, effort/impact grids, new planning tools, and additional information on effective presentations. The Team Handbook Third Edition contains a brief description of the Six Sigma improvement method DMAIC, and highlights the methods and strategies that are useful in Lean. Also included is a new strategy for using designed experiments to identify and control sources of process variation. The book includes tools and techniques that go beyond the basics such as creativity tools, force-field analysis, and information to help leaders manage project pipelines.
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Editorial Reviews
Review
Builds on information learned in the first editions by introducing new tools and skills for teams working to improve quality. -- Jackie Mead, Director of Quality Improvement Education, Intermountain Health Care, March 2003
Read this book cover to cover once; you will reference it over and over forever. -- Eugene Taylor, Industrial Engineer, Boeing Navigator
Read this book cover to cover once; you will reference it over and over forever. -- Eugene Taylor, Industrial Engineer, Boeing Navigator
Excerpt. © Reprinted by permission. All rights reserved.
From Chapter 1: What has to be in place for teams to work well, key elements of a successful business strategy, and teams and organizational change.
--This text refers to an out of print or unavailable edition of this title.
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Customer Reviews
Most Helpful Customer Reviews
4 of 4 people found the following review helpful
Format:Spiral-bound
One of my colleagues has this book and since it spends more time on my desk than his, I thought I should order my own. A tremendous resource for project managers. It is primarly, though not entirely, devoted to the 'soft side' of project management. Especially useful in working with cross functional teams. You will refer to it constantly!
7 of 9 people found the following review helpful
Format:Spiral-bound
With all the dynamics that take place in a team based environment, this book has come to my aid on several occasions, it's the best tool I have in resolving complex team issues.
2 of 2 people found the following review helpful
Format:Spiral-bound
Outline for each chapter is well laid out, easy to understand, very practical and informative. Provides effective techniques and tools to solve team project problems. A good resource for team project leaders.
Most Recent Customer Reviews
Great Info - Poor Kindle Edition
The information in the book is great. I am using it for graduate school. However, if you need page number / indexing for citations or working in a mixed paper environment then... Read more
Published 1 month ago by M. Kelly
Too long to ship the item, and wasn't shipped carefully!
It took too long for this item to be shipped to me. Also, I received the book with a cover page bended, because it wasn't put carefully into the envelope.
Published 2 months ago by A7MD
Great Go-To Book
This is a great basic management book. It's an easy read and a good quick reference book with lots of practical advice for managing and working with teams. Read more
Published 6 months ago by Kaleb & Rosie's Mom
Great Book. Lousy format for Kindle
Our team utilizes this book as part of out training. We all have paper copies and I wanted an electronic version on my Ipad. I paid for another copy of this book for Kindle. Read more
Published 13 months ago by H2O
Master's degree coursework on a Kindle
I needed this book for my Capstone thesis in my university. Ever since buying my Kindle I have been avidly trying to get my course material in this format to alleviate lugging... Read more
Published 21 months ago by Miranda Hollenbeck
From East Borneo, to Jakarta then Papua and back in a village in East...
In 1995, I got involved in efforts of John Slater, my Managing Director to develop a culture of continuous improvement in one of the biggest coal mine in Indonesia. Read more
Published on May 13, 2010 by Erie Haryanto
I got no book
I need and want my book that I have not yet received. Please Please Please Please send it. You have already taken my MONEY
Published on September 20, 2009 by Leslie J. Rogers
Team Handbook Review
This edition is an excellent resource tool for anyone involved in quality or team initiatives. I also have the 1st and 2nd editions in my library, and feel the 3rd edition is an... Read more
Published on June 29, 2009 by Performance Solutions
Rare useful resource for teams and building team cultures
As a certified business coach, the majority of my business involves "team building" in some fashion, and about half deals directly with improving team or organizational... Read more
Published on January 6, 2009 by Mark A. Sturgell
Great Book
I had the first edition and I used it allot this is the new and improved one. Worth buying.
Published on December 20, 2008 by Melissa R. Jacobs
Inside This Book
(learn more)
First Sentence:
Teams are not new. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
improvement plan, process excellence, using teams, lean thinking, improving daily work, joint review meetings, simple prioritization matrix, ongoing work teams, dominating participants, daily work processes, ongoing teams, meeting logistics, stratification analysis Key Phrases - Capitalized Phrases (CAPs): (learn more)
All Rights Reserved, Oriel Incorporated, Team Members, Team Leader, Doing Work, Step Method, Teams Using Tools, Collect Meaningful Data, Work Together, Solve Problems, Design Experiments, Identify Relationships, Standard Process, Trouble Tip Offs, Develop Appropriate Solutions, Eliminate Waste, Six Sigma, Reduce Sources of Variation, Identify Customer Needs, Meet Today's Challenges, Localize Recurring Problems, Identify Root Causes of Problems, Pareto Principle, Oriel's Data Collection, Study the Use of Time New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Teams are not new. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
improvement plan, process excellence, using teams, lean thinking, improving daily work, joint review meetings, simple prioritization matrix, ongoing work teams, dominating participants, daily work processes, ongoing teams, meeting logistics, stratification analysis Key Phrases - Capitalized Phrases (CAPs): (learn more)
All Rights Reserved, Oriel Incorporated, Team Members, Team Leader, Doing Work, Step Method, Teams Using Tools, Collect Meaningful Data, Work Together, Solve Problems, Design Experiments, Identify Relationships, Standard Process, Trouble Tip Offs, Develop Appropriate Solutions, Eliminate Waste, Six Sigma, Reduce Sources of Variation, Identify Customer Needs, Meet Today's Challenges, Localize Recurring Problems, Identify Root Causes of Problems, Pareto Principle, Oriel's Data Collection, Study the Use of Time New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 30
books:
See all 30 books this book cites
100
books
cite this book:
See all 100 books citing this book
- Problem Solving (School Mathematics Project 16-19) by School Mathematics Project on page 179, page 191, and page 192
- Team Players and Teamwork (Jossey-Bass Business & Management Series) by Glenn M. Parker on page 47, and Back Matter
- A Handbook of Structured Experiences for Human Relations Training, Volume X (Series in Human Relations) by J. William Pfeiffer in Back Matter (1), and Back Matter (2)
- Working Through Conflict: Strategies for Relationships, Groups, and Organizations (5th Edition) by Joseph P. Folger in Back Matter
- Fourth Generation Management: The New Business Consciousness by Brian Joiner on page 160
See all 30 books this book cites
- The Leader's Handbook: Making Things Happen, Getting Things Done by Peter Scholtes on 9 pages
- The Encyclopedia of Leadership: A Practical Guide to Popular Leadership Theories and Techniques by Murray Hiebert on 5 pages
- Total Quality in Radiology: A Guide to Implementation by Henry George Adams on 4 pages
- Developing Quality Systems in Education by Geoff Doherty on 4 pages
- The Requirements Engineering Handbook (Artech House Technology Management and Professional Development Library) by Ralph R. Young on 4 pages
See all 100 books citing this book
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