Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your email address or mobile phone number.
The Trusted Advisor Paperback – October 9, 2001
|New from||Used from|
See the Best Books of the Month
Want to know our Editors' picks for the best books of the month? Browse Best Books of the Month, featuring our favorite new books in more than a dozen categories.
Frequently Bought Together
Customers Who Bought This Item Also Bought
Tom Peters author of The Professional Service 50 This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever.
William F. Stasior senior chairman and former CEO, Booz-Allen & Hamilton This book is engaging, enjoyable, and absolutely on target. It is packed with truth. The Trusted Advisor will guide success not just in the advisory professions but in leadership and life as well.
Professor Charles Fombrun Leonard N. Stern School of Business, New York University The Trusted Advisor gets to the heart and soul of the advice business. This path-breaking book is a must-read.
More About the AuthorsDiscover books, learn about writers, read author blogs, and more.
Top Customer Reviews
What would be the benefits if your clients trusted you more?
What do great trusted advisors all seem to do?
What are the dynamics of trusting and being trusted?
How do you ensure that your advice is listened to?
What are the principles of building strong relationships?
What attitudes must you have to be effective?
Do you really have to care for those you advise?
In the final chapter, the authors include "The Quick-Impact List to Gain Trust" and then an Appendix in which they duplicate all of the checklists previously provided. I rate this book so highly for twqo reasons: First, because the content is rock-solid, anchored in a wealth of real-world experiences which the authors generously share; also because they explain HOW to gain and then sustain the trust of everyone with whom you do business.Read more ›
Best part is you'll get nuggets of information- which is all you can expect of any book. And you won't feel like the book has been written to sell you on their service.
Well done and well worth the read.
The key take-away for me were:
1. Trust is personal, not business. However, personal is not equal to "romance".
2. After listening, don't jump to action. Instead, earn the right to advise first and do the "envisioning" together.
3. A relationship manager can help build institutional trust between companies.
4. Clients like to hear from us even after a project work. Give a client a call once in a while to show them we care about them and treasure our relationships.
5. Trust is the anchor for any business. It has to be earned, not given.
Most Recent Customer Reviews
MUST read if work in client relations or strategic consulting!!!Published 12 days ago by Amazon Customer
Fabulous book for anyone who strives to be a trusted advisor. Brilliant !
Executive coach at Walk The Talk
Excellent book and this is a must read for anyone who expects to influence decision makers.Published 2 months ago by Michael Schoettler
Highly recommend this book. Something everyone just starting out in the business world should read.Published 2 months ago by CpHaAiOnS
Awesome read. Anyone interested in improving relationships, company culture and/or build teams should read this book.Published 4 months ago by M. V. Kaminski