"The book is brimming with advanced knowledge for perfecting written communication in our mobile digital age. If you write anything at all (you send emails, don't you?), you need to grab a copy of Letting Go of the Words and keep it close at hand.This book has joined my writer's bookshelf as a valued aid I refer to every day."--TechWhirl.com, January 21, 2014
From the Back Cover
This comprehensive text on designing interaction to ensure a quality user experience combines breadth, depth, and practical applications, and takes a time-tested, process-and-guidelines approach that provides you with actionable methods and techniques while retaining a firm grounding in human computer interaction concepts and theory.
The authors will guide you through the UX lifecycle process. Development activities are linked via handoffs between stages as practitioners move through the process. The lifecycle template concept introduced in this book can be tailored to any project environment, from large enterprise system development to commercial products. Whether a student or practitioner, you will come away with knowledge and understanding of how to create and refine interaction designs to ensure a quality user experience.