Start reading The Zappos Miracle on the free Kindle Reading App or on your Kindle in under a minute. Don't have a Kindle? Get your Kindle here.

Deliver to your Kindle or other device

Enter a promotion code
or gift card
 
 
 

Try it free

Sample the beginning of this book for free

Deliver to your Kindle or other device

Sorry, this item is not available in
Image not available for
Color:
Image not available

To view this video download Flash Player

 

The Zappos Miracle [Kindle Edition]

Shinobu Ishizuka

Kindle Price: $9.99

Free Kindle Reading App Anybody can read Kindle books—even without a Kindle device—with the FREE Kindle app for smartphones, tablets and computers.

To get the free app, enter your email address or mobile phone number.

Kindle Delivers
Kindle Delivers
Subscribe to the Kindle Delivers monthly e-mail to find out about each month's Kindle book deals, new releases, editors' picks and more. Learn more (U.S. customers only)

Book Description

With its Twittering CEO, two-thousand-dollar Quit-Now bonus for new hires, afternoon parades and head-shaving events, the online shoe retailer Zappos.com has captured the attention of business and popular media alike. In 2010, Zappos ranked #15 in Fortune Magazine's Annual “100 Best Companies to Work For” list, and was selected as the Most Innovative Retailer of the Year by the National Retail Federation. Also, the company has been featured on popular TV programs such as ABC Nightline, 60 Minutes, and The Oprah Winfrey Show.

However, the most enthusiastic praise comes from its employees and customers. Zappos has become one of the most influential companies of the decade by focusing on creating a culture of service and “delivering happiness” to its employees, customers, partners, and shareholders.

THE ZAPPOS MIRACLE is the first book of its kind. The author is a seasoned Japanese management consultant who was so intrigued by Zappos’ people-centric strategies that he decided to live among Zapponians to experience Zappos’ unique culture firsthand.

This digital edition is a translation of the original Japanese language book published in Japan in November 2009. The book has generated considerable buzz on the Internet and greatly contributed to raising awareness for Zappos in Japan, where they do not currently operate and had virtually no name recognition prior to the publication of the book. In the April 12, 2010 issue of President Magazine, a bi-weekly business magazine catering to young, career-oriented business professionals, the book was featured as one of the “109 Books You Cannot Do Without.”

THE ZAPPOS MIRACLE explains how Zappos defines, nurtures and manages its culture in a practical, easy-to-read manner. It shows that Zappos’ strategy is viable by explaining how the Web is changing our worldview and how this change is impacting people’s attitudes and value systems toward businesses. By discussing the lessons other businesses can learn from Zappos, the book shows the reader how to create a company fueled by the passion of employees and customers.


Product Details

  • File Size: 207 KB
  • Print Length: 155 pages
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B003G2ZCUW
  • Text-to-Speech: Enabled
  • X-Ray:
  • Lending: Enabled
  • Amazon Best Sellers Rank: #887,589 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  •  Would you like to give feedback on images?.


Customer Reviews

There are no customer reviews yet.
5 star
4 star
3 star
2 star
1 star
Share your thoughts with other customers

What Other Items Do Customers Buy After Viewing This Item?


Forums

There are no discussions about this product yet.
Be the first to discuss this product with the community.
Start a new discussion
Topic:
First post:
Prompts for sign-in
 


Look for Similar Items by Category