About the Author
James F. Cox III, Ph.D, CFPIM, CIRM, holds TOCICO certifications in Production and Supply Chain, Performance Measurement, Critical Chain, Strategy and Tactics, and Thinking Processes. He is a Jonah’s Jonah, Professor Emeritus, and was the Robert O. Arnold Professor of Business in the Terry College of Business at the University of Georgia. Prior to his tenure at UGA, Dr. Cox held the E. L. Lowder Professorship in the School of Business at Auburn University.
John G. Schleier, Jr., holds TOCICO certifications in all disciplines. He was President and Chief Operating Officer of the Mortgage Services Division of Alltel, Inc., Executive Vice President of Computer Power, Inc., and Director of Office Systems and Data Delivery for IBM, where he directed major software development projects, sales administration, and financial functions. Mr. Schleier served on the faculty of The University of Georgia Terry College of Business Administration as IBM Executive in Residence and as Executive Professor of Management.