28 of 30 people found the following review helpful:
1.0 out of 5 stars
If there were NO STARS that's the rating I would give!!, August 17, 2009
This review is from: Therapure® TPP201M Germicidal Air Purifier Tower (Kitchen)
I bought this back in December of last year. It was working great! I couldn't smell any odors from the dog or from the kitchen. But within the last 2 months, it stopped working. I was shocked! I thought if I clean out the filters like they suggest, it might solve the problem, but it didn't. After realizing that the unit is in fact not working even the slightest bit, I called the manufacturer, TherapureAir, about the 1 year warranty.
I have seen some bad warranties, but they sure top the list of them! First, they told me to pay to ship the unit back to them, and then they informed me that on top of that, I would have to pay $30 to them, to have a new unit shipped to me. When I asked why I would be paying $30, they stated that I have to cover the "processing fee plus their own shipping and handling."
I was angered and told the guy that if I am shelling out close to $50 for a new unit that might break down again after only 6 months of use, then I mine as well buy a new and different brand unit.
So I thought the money that I would have to shell out for a new unit was bad...but it got worse!
After complaining and telling the guy how it worked great for the first 6 months and then just stopped working, he then confessed that most of their units tend to do that. He said they work 100% for the first few months when you get them, but then afterwards, tend to only work about 40-60%. THIS GUY BASICALLY SAID THEIR UNITS DON'T WORK FOR A LONG TIME AND THAT THEIR PRODUCTS ARE NOT ALL THEY ARE CLAIMING TO BE.
Needless to say, I was outraged and am taking the time to write this review so NO ONE wastes their hard earned money on this piece of junk that the manufacturer even admitted to not working 100% after only a few months.
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8 of 8 people found the following review helpful:
5.0 out of 5 stars
Had both of mine for over three years, gave another to my sis, April 1, 2010
This review is from: Therapure® TPP201M Germicidal Air Purifier Tower (Kitchen)
We initially bought one for our basement to get rid of the mildewy smell. It worked so great that we bought another for our bedroom and then another for our motor home. I run them continously, clean them about month and my allergy problems nearly disappeared. My sister lives in a very old house and the basement has been wet more than once. She refinished it and put her bedroom down there and suddenly started having one sinus infection after another. I gave her the one from our motor home and within two days she had symptom relief. Now I am researching costs because my parents want to purchase one or two of them. The white noise that they produce is just an added bonus.
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8 of 9 people found the following review helpful:
5.0 out of 5 stars
Works better than expected!, December 31, 2009
This review is from: Therapure® TPP201M Germicidal Air Purifier Tower (Kitchen)
I started a new job in the fall of 2008 at a health clinic. I am never sick, but after starting the job I was sick for 4 months straight. Many of the people working here were sick frequently. We had tests done and found that the mold count was off the charts... It also didn't help that most of the people we see are sick. My agency was kind enough to purchase us one of these units for our office. We're sure to maintain it by cleaning the filters as instructed every month. It's been working for us for over a year and we haven't been sick since purchasing it!!!
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