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There Must Be a Pony in Here Somewhere: The AOL Time Warner Debacle and the Quest for the Digital Future [Paperback]

Kara Swisher
3.9 out of 5 stars  See all reviews (11 customer reviews)

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Book Description

October 26, 2004
“AOL had found itself at the edge of disaster so frequently that one of its first executives, a brassy Vietnam veteran and restaurateur named Jim Kimsey, had taken the punch line of an old joke popularized by Ronald Reagan and made it into an unlikely mantra for the company. It concerned a very optimistic young boy who happened upon a huge pile of horse manure and began digging excitedly. When someone asked him what he was doing covered in muck, the foolish boy answered brightly, ‘There must be a pony in here somewhere!’” —From the Prologue

If you’re wondering what happened after “a company without assets acquired a company without a clue,” as Kara Swisher wryly writes, it’s time to crack open this trenchant book about the doomed merger of America Online and Time Warner. On a quest to discover how the deal of the century became the messiest merger in history, Swisher delivers a rollicking narrative and a keen analysis of this debacle that is a must-read for anyone who wants to understand what it all means for the digital future. Packed with new revelations and on-the-record interviews with key players, it is the first detailed examination of the merger’s aftermath and also looks forward to what is coming next.

It certainly has not been a pretty picture so far—with $100 billion in losses, a sinking stock price, employees in revolt, and lawsuits galore. As Swisher writes, “It is hard not to feel a bit queasy about the whole sorry mess...It felt a bit like I was watching someone fall down a flight of stairs in slow motion, and every bump and thump made me wince. It made me reassess old ideas and wonder what I had gotten wrong. And it left me deeply confused as to what had happened and, more important, what was coming next.”

For Swisher, finding the answers to what went awry is important because she remains a staunch believer in the digital future—maybe not in the AOL Time Warner merger, but in the essential idea at the heart of it that someday the distinction of old and new media will no longer exist. Borrowing from Winston Churchill, Swisher calls it “the end of the beginning” of the digital revolution. “By that, I mean that it is from the ashes of this bust that the really important companies of the next era will emerge. And that evolution will, I believe, be shaped by what happened—and what is happening now—at AOL Time Warner.”

To figure it all out, Swisher takes her reader on a journey that begins with a portrait of two wildly different corporate cultures and businesses that somehow came to believe, in the crucible of the red-hot Internet era, that they could successfully join forces and achieve unprecedented growth and success. When the merger was announced in early 2000, the irresistible combination was hailed as the new paradigm and its executives—Steve Case, Jerry Levin, Bob Pittman—as popular icons of the future. But after the boom so spectacularly turned to bust and the visions of New Media Supremacy lay in ruins, Swisher searches for clues about where the merger went wrong and who is to blame.

More important, she looks to the future of both AOL Time Warner and the Internet as she seeks to answer the key question that the noise of the disaster has all but drowned out. Will the demise of the AOL Time Warner merger be the final and inevitable chapter of the dot-com debacle or will it herald a new paradigm altogether? This book, then, is a primer for the time to come, using the story of the AOL Time Warner merger as the vehicle to show the troubled journey into the future.

“Swisher narrates human foible and brilliance, a train-wreck tale brightened by plenty of personality—including her own, sparkling through in laugh-out-loud observations on almost every page.” —Boston Globe

“Swisher displays a finely honed hogwash detector and maps AOL’s inevitable fall with the perfect amount of cynicism and whimsy.” —Newsday

“Swisher delivers a readable account of the gigantic merger and why it didn’t work. She mixes in distinctive humor with hard-core reporting to expose a monumental exercise in ineptness.”—Dallas Morning News

“[Readers] will be entertained by Swisher’s barbed wit and carried along by her expertly constructed narrative.” —Forbes.com

“Swisher moves her narrative along swiftly and adopts a pleasingly irreverent tone...Better yet, Swisher diligently reconstructs the optimism with which many Time Warner officials (including Ted Turner) greeted the merger. The merger was not a total loss...Swisher has produced an enjoyable book about it.” —Washington Post

“Swisher explains in her excellent new book why the merger turned out to be a rotten egg...Pony is a wickedly funny, insider-y tale...Swisher deftly paints the characters of the top executives, then exposes all the bickering and backstabbing.” —San Francisco Weekly

“Swisher has a wicked sense of humor and a keen eye for human foibles and folly.” —Chicago Sun-Times

“[An] entertaining and sharply written analysis of the fateful AOL Time Warner merger.” —Variety.com

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Editorial Reviews

From Publishers Weekly

In an always lively, sometimes glib style, Swisher, writing with Dickey, recounts the forces that led to the biggest media deal in history and then traces the downward spiral of the combined AOL Time Warner. In the late 1990s, executives of AOL, led by Steve Case, were looking to capitalize on AOL's sky-high stock price by completing a transforming acquisition with a major media company. At the same time, Time Warner, burned by several failed online ventures, was looking for a way to make sure it didn't become an anachronism in the new age of the Internet. So when Case met Time Warner CEO Gerald Levin, the combination seemed like a sure winner. A preliminary merger agreement was announced in January 2000 with great fanfare, but within a year, and before the deal was even officially completed, there were signs of the problems that would lead to the ouster of nearly every one associated with the merger. The Internet bubble, which had driven up AOL's stock price to unsustainable heights, burst, dragging down its share price. And the skidding price exacerbated what was already a difficult task of meshing AOL's corporate culture with that of Time Warner. Swisher (AOL.com), a columnist with the Wall Street Journal, doesn't take sides in deciding who is to blame for the merger's failure, but provides the perspective from both AOL and Time Warner on why the merger failed to click. Swisher uses her access to most top AOL executives and Levin to deliver a story that races along in Internet time about one of the seminal events in media history.
Copyright 2003 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

From the Inside Flap

?AOL had found itself at the edge of disaster so frequently that one of its first executives, a brassy Vietnam veteran and restaurateur named Jim Kimsey, had taken the punch line of an old joke popularized by Ronald Reagan and made it into an unlikely mantra for the company. It concerned a very optimistic young boy who happened upon a huge pile of horse manure and began digging excitedly. When someone asked him what he was doing covered in muck, the foolish boy answered brightly, ?There must be a pony in here somewhere!?? ?From the Prologue

If you?re wondering what happened after ?a company without assets acquired a company without a clue,? as Kara Swisher wryly writes, it?s time to crack open this trenchant book about the doomed merger of America Online and Time Warner. On a quest to discover how the deal of the century became the messiest merger in history, Swisher delivers a rollicking narrative and a keen analysis of this debacle that is a must-read for anyone who wants to understand what it all means for the digital future. Packed with new revelations and on-the-record interviews with key players, it is the first detailed examination of the merger?s aftermath and also looks forward to what is coming next.

It certainly has not been a pretty picture so far?with $100 billion in losses, a sinking stock price, employees in revolt, and lawsuits galore. As Swisher writes, ?It is hard not to feel a bit queasy about the whole sorry mess. . . . It felt a bit like I was watching someone fall down a flight of stairs in slow motion, and every bump and thump made me wince. It made me reassess old ideas and wonder what I had gotten wrong. And it left me deeply confused as to what had happened and, more important, what was coming next.?

For Swisher, finding the answers to what went awry is important because she remains a staunch believer in the digital future?maybe not in the AOL Time Warner merger, but in the essential idea at the heart of it that someday the distinction of old and new media will no longer exist. Borrowing from Winston Churchill, Swisher calls it ?the end of the beginning? of the digital revolution. ?By that, I mean that it is from the ashes of this bust that the really important companies of the next era will emerge. And that evolution will, I believe, be shaped by what happened?and what is happening now?at AOL Time Warner.?

To figure it all out, Swisher takes her reader on a journey that begins with a portrait of two wildly different corporate cultures and businesses that somehow came to believe, in the crucible of the red-hot Internet era, that they could successfully join forces and achieve unprecedented growth and success. When the merger was announced in early 2000, the irresistible combination was hailed as the new paradigm and its executives?Steve Case, Jerry Levin, Bob Pittman?as popular icons of the future. But after the boom so spectacularly turned to bust and the visions of New Media Supremacy lay in ruins, Swisher searches for clues about where the merger went wrong and who is to blame.

More important, she looks to the future of both AOL Time Warner and the Internet as she seeks to answer the key question that the noise of the disaster has all but drowned out. Will the demise of the AOL Time Warner merger be the final and inevitable chapter of the dot-com debacle or will it herald a new paradigm altogether? This book, then, is a primer for the time to come, using the story of the AOL Time Warner merger as the vehicle to show the troubled journey into the future.


From the Hardcover edition.

Product Details

  • Paperback: 320 pages
  • Publisher: Crown Business (October 26, 2004)
  • Language: English
  • ISBN-10: 1400049644
  • ISBN-13: 978-1400049646
  • Product Dimensions: 4.8 x 0.8 x 7.8 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #1,644,367 in Books (See Top 100 in Books)

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Customer Reviews

3.9 out of 5 stars
(11)
3.9 out of 5 stars
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Most Helpful Customer Reviews
15 of 15 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
I would get this book prior to any trip...it is well-written with an irreverent, breezy style and an eye to the clever phrase or interesting anecdote. It is fun to read. The author, Kara Swisher, not only chronicles the AOL-Time Warner transaction but also provides interesting perspective on the late 90's and early 00's. One could ask why my comments and why this particular book? The book has value in that the author lived through this period, understood the genesis of the acquiring company, AOL, and importantly, was a keen observer of Time Warner (including its key players, Jerry Levin and Ted Turner among others) and the transaction that took place. To give you a sense of her style and perspective, she describes the merger as " a company without any assets acquiring a company without a clue."

What makes the book worthwhile is the author, her style and most importantly, the relationships she established with almost all of the main players. She had extraordinary access to them over time and they were comfortable enough with her to provide their own perspectives in something other than a self serving manner. There are no heroes only fools, some more gullible than others.

Buy it, you'll enjoy it and you will remember to look for Kara Swisher's by-line when you next read the Wall Street Journal.

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11 of 11 people found the following review helpful
4.0 out of 5 stars Crash of the Titans November 22, 2003
Format:Hardcover|Amazon Verified Purchase
Much of Kara Swisher's lively chronicle of the biggest media merger in history is focused on two visionary company leaders: AOL's Steve Case, who made the company into the 800-pound gorilla of cyberspace but could never seem to turn that power into genuine respect; and Time Warner's Gerald Levin, whose efforts to take the venerable media company into a Net-based future met with one failure after another (FSN, Pathfinder). In theory, the merger should have given both partners what they wanted. So what went wrong? Swisher counts the ways, from bad timing (the tech boom of the late 90's was already starting to wane when the merger was first announced) to tumultuous ego clashes between the "young turks" of AOL and the feudalistic "old school" hierarchy of Time Warner. And then, of course, there's the money. Swisher details AOL's "creative" accounting practices, Time Warner's less-than-diligent due diligence (possibly a product of Levin's determination to make the merger happen, no matter what), and the desire on both sides to create a "synergy" of old and new media, with no clear idea on how to make it happen. Synergy was AOL-Time Warner's Holy Grail, all-important but ever-elusive, and when the company failed to get it, the stock price tumbled. Swisher's prose style is accessible and informative. When she offers personal anecdotes or opinions, they are never intrusive or self-important; instead, they add dimension and context to the narrative, fleshing out the how-high-can-we-go? headiness of the late 1990's. My only complaints are minor ones. First, I wish the book contained a "cast list" of the major players for quick reference; when the surnames start flying around (Pittman, Parsons, Colburn, Crawford), it would have been nice to have a reminder of what positions each person held. Also, and this is no fault of Swisher's, the book went to press before the ideal ending could be included: the decision to drop AOL from the company name. (In fairness, Swisher did predict the name change would happen, and she expected it sooner rather than later. Perhaps the paperback edition will feature an extended coda.) When the merger was first announced, Ted Turner, a major stockholder and Warner board member, compared the experience to "that night when [he] first made love some forty-two years ago." By the end of There Must Be a Pony, readers may have much earthier metaphors in mind.
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7 of 8 people found the following review helpful
5.0 out of 5 stars Excellent account of the AOL - Time Warner merger. November 8, 2003
Format:Hardcover
This is a very good book on the AOL Time Warner merger. This merger is unusual, because it is the acquirer (AOL) that got weakened much more than the acquired (Time Warner). Also interesting, it is not so obvious why that was the case. Right after the merger, the AOL executives got the upper hand over the Time Warner ones. This was logical, and was a confirmation of who bought up whom. So, given that the AOL executives had the upper hand, and that AOL was doing great before the merger, what triggered the demise of the company post merger?

The author makes a well detailed and successful case that the unraveling of AOL was associated with the bitterness of the Time Warner executives as the result of not being treated as equals. As a result, they conducted a quiet mutiny by consciously underperforming on all the projects and ventures related to AOL. And, they succeeded marvelously.

The author also makes a case that AOL is not over. And, that it has still a bright future within the internet and technology domain. Here the author is on much thinner ice. Her case is more about subjectivity and personal likings than anything else.

Nevertheless, this book is overall an excellent and easy read. The author style is very lively and makes for a fast page turner. It is also very personal. She seems to know and meet everyone in the industry and have interesting personal opinions on them all. This renders the book so much more interesting then just an extended Harvard case study which so many books of this type end up becoming.

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Most Recent Customer Reviews
4.0 out of 5 stars Fun Read and A Little-Bit Dated Already
This along with its predecessor, AOL.com, are fun, information-packed, chronicles of the original 1990's dot com era and its aftermath. Read more
Published on December 22, 2010 by Joseph C. Kusnan
3.0 out of 5 stars Digital Personalities
This is a witty, gossipy book that is a fun read about a very unfunny merger between the Internet bad boy AOL and the venerable Time-Warner entertainment conglomerate. Read more
Published on December 23, 2009 by Retired Reader
2.0 out of 5 stars very breezy
It's nice to read a book on a potentially technical subject that is written in a more colloquial manner. The author of this book has taken that too far, though. Read more
Published on March 3, 2008 by Dean Jens
4.0 out of 5 stars Enjoyable account of the AOL Time Warner deal
Swisher's account is lively and engaging. The only quibble I have with it is that she injects herself into the story at several points, inappropriately, it seems to me; she's... Read more
Published on December 14, 2006 by TheBanshee
5.0 out of 5 stars This is not just about AOL
Swisher is a remarkable writer. She is able to capture the personalities, hubris, technological hype, and all the other elements that went into one of the worst merger deals in... Read more
Published on November 17, 2005 by Jonathan Brown
5.0 out of 5 stars The story of people behind the rise and fall of AOL
This book chronicles the saga of the much maligned merger between AOL and Time Warner. A deal that exemplifies the era of dot. Read more
Published on October 30, 2004 by Michael Erisman
1.0 out of 5 stars A really dumb book
Probably one of the poorest written books I have ever attempted to read. The author repeats things over and over to gain word content, but says very little of substance.
Published on November 20, 2003 by Del Riesenhuber
5.0 out of 5 stars It's about more than just AOL
This is more than a page-turner about the ill fated deal. Ordinarily an objective reporter, Swisher gives her prescription for redeeming the consumer friendliness of the AOL... Read more
Published on October 16, 2003
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