Top critical review
254 of 278 people found this helpful
Pretty Much Worthless!
on December 26, 2012
I looked forward for the last year to getting a pair of these and finally did. I charged them and put them in my boots, wearing the type socks that Thermacell recommends. My first day out, the temp only went down to 31 degrees F. I couldn't even tell they were there when they were on the high setting. I talked with a rep a Thermacell who stated that as long as they were coming on, which they are, that they are working correctly. Thermacell has a video, which the guy I talked with said was his, that shows the temp getting to 110 degrees F. When asked about that, he told me that the sensor that shows to be just dropped down in the boot was actually directly on the TINY warm spot on the insole. I wanted to try another set but he was disinterested in that and did not mind one bit that I would be asking for a refund. Terrible, terrible customer service.
Save your money. If you're going to have cold feet anyway, you might as well do it with an extra $120 in your wallet.