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I tried emailing Thermaltake customer service at their website but received no response.
Update: After having this device for a few months and only using it about three or four times, the eSATA connection is not working properly.
A great device for moving files around, archiving, backups and imaging your hard drive to an external backup.
I see the bad reviews on this, power button problems. Mine is still working great and in fact I am in love with the thing. Read morePublished 13 days ago by A Sloth
I have owned this product for almost a year and I have had no issues so far with it. Would recommend to anyone!Published 1 month ago by Z Auman
One of the best items I have found on amazon. I've had a few computers over the years and having the ability to shove the hard drive into this docking station is amazing. Read morePublished 1 month ago by Saphenous
I used a ton of different hot swaps and this one is by far the most reliable. I have severalPublished 1 month ago by matt james
this has worked great for me for a very long time, I have it set up via sata to the inside of my computer, works just as fast as my regular internal hard drive. Read morePublished 2 months ago by pdx girl