Thirty Seven Ideas For Business Operation Improvement*: *What Are The Odds You Can Use At Least One? [Paperback]

Ron Parker (Author)

Book Description

Publication Date: June 22, 2011

For the past 25 years, Ron Parker has lectured, written and consulted in the field of Business Operations Improvement. The articles in this book are a brief digest and sample of the most valuable lessons learned on such topics as: Metrics - Technology Integration - Accountability and Motivation - Roles & Responsibilities - Operations Methods, Procedures & Work Flow - Customer Service & Call Center Operations - Sustainable Customer Service and Support - Reduction of Scrap, Re-Work and Returned Product - Quality Data Analysis & Reporting - Decision Support and Back Office Processes - Scheduling & Work Force Management - Operations Process Knowledge Management - and more.

Editorial Reviews

From the Author

I am very pleased with Amazon's text to speech feature in the Kindle edition of my book. The pronunciation of words and the emphasis and inflection within sentences is excellent.

If you haven't tried the text to speech feature of the Kindle Reader, you should!

Product Details

• Paperback: 154 pages
• Publisher: Operation Improvement Inc. (June 22, 2011)
• Language: English
• ISBN-10: 0615500285
• ISBN-13: 978-0615500287
• Product Dimensions: 8.5 x 5.5 x 0.4 inches
• Shipping Weight: 9.1 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #2,786,378 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Well done Mr. Parker, July 9, 2011

By 

Blind Dog - See all my reviews

Amazon Verified Purchase

This review is from: Thirty Seven Ideas For Business Operation Improvement*: *What Are The Odds You Can Use At Least One? (Paperback)

Ron Parker has distilled many business and engineering experiences and theories into a concise readable format. He explains what happens when theory meets people. As I read his book I found myself remembering similar problems with business and leadership.

He points out ways to success and warning flags of failure. There is wisdom in this book. If you work with people and technology or are involved with business planning read the book.

5.0 out of 5 stars Practical, common sense and innovative business solutions, January 2, 2012

By 

CCryan - See all my reviews

Amazon Verified Purchase

This review is from: Thirty Seven Ideas For Business Operation Improvement*: *What Are The Odds You Can Use At Least One? (Paperback)

It is obvious the Author has experience in multiple business scenarios and is able to communicate in a clear, concise manner how he approaches solving the problems or situations.