This kennel is a great deal. Awesome price (which you already know if you have dogs that need to be kenneled).That's probably why you came to amazon to find one in the first place. Triple the price for something this big at a local dealer. LOOOOOOOVE the metal pan!!! Kudos to the intelligent being who decided to make THAT design change. Especially since the price to replace one costs about the same as this ENTIRE KENNEL!! The metal pan is a bit noisy. HOWEVER, if you put an old bath towel underneath, between the pan and the inside rails of the kennel (happens to be a perfect fit) it completely solves the issue. The only other issue I have is that if my dogs are bouncing off the walls of the kennel occasionally it can come unfastened on one side causing the short wall to collapse inside. Again, easily remedied with some tie wraps, or even bread ties would do. The feature that comes undone is the same thing that allows you to be able to collapse it easily. Definently not a deal breaker for me since the price is well worth it and i have had worse problems with other, more expensive products that didn't have this much versatility. I see alot of people complain about the latches. All you have to do is lift up on the latch hard enough to raise the door slightly (not hard... at all) and the latch will work with ease. If you've ever had a dog escape when you THOUGHT he was kenneled.... you will not mind the added security. Keeps the dog from being able to "wiggle" the door open. The divider is a huge bonus for me cause i put my pit bull on the big side and let him in using one door and put our small puppy on the other and let him in on the other side. (I make one side bigger than the other which I find very versatile) Works like a charm!! Other than that the kennel arrived early, in great condition, well packaged, and took me literally 5 min to unpack AND assemble. Just can't beat this deal.... Great product....Great price. Not to mention.... my dogs love their new home!!! Now THAT'S PRICELESS!!!