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Three Steps to Yes: The Gentle Art of Getting Your Way [Hardcover]

Gene Bedell (Author)
4.8 out of 5 stars  See all reviews (16 customer reviews)


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Book Description

November 14, 2000
Everybody has to sell something sometime. We're not just talking about salespeople making quotas. Parents have to sell their kids on the idea of eating vegetables and not taking drugs; managers have to sell their employees on the idea of showing up on time and producing. Getting your message across requires selling yourself and your ideas in a way that guarantees a positive response from the most stubborn listener.

Gene Bedell spent a lifetime selling, but he changed his method when he discovered a better way. Three Steps to Yes shows you how to move anyone from no to yes in just three simple steps. It enables you to get people to do what you ask them to do and believe what you want them to believe without being a bully, damaging your relationships, or compromising your principles. All the old-fashioned persuasion techniques -- authoritative power, punishment, rewards, verbal manipulation, relationship selling, negotiation -- will be a thing of the past once you make this breakthrough three-step technique a part of your life.

Three Steps to Yes isn't a book of selling tricks. It's a new paradigm that shows you how to persuade your customers, your kids, or your coworkers to let you have your way by recognizing their needs, showing them your core values, and communicating effectively.

Full of helpful hints, invaluable tactics, and illuminating anecdotes, Three Steps to Yes is required reading for everyone from managers to mothers, bankers to business execs, and, yes, even salespeople.


Editorial Reviews

From Publishers Weekly

Whether parents are talking with their children or managers are trying to get employees to work harder, how we convey our message is crucial. According to Bedell, a sales consultant and trainer, "Persuasion is the difference between having potential and achieving your potential." He believes that once people understand three key principlesAfulfill personal needs, be credible and communicate persuasivelyAthey will painlessly master the art of getting what they want. Aimed at a general audience of "poet" persuaders who aren't sales professionals, Bedell's guide offers a variety of examples from both home and work life. For instance, he tells of two co-executives who joined a company at the same time, one of whom was so difficult to deal with that everyone ended up working through the second individual until the easy-to-deal with man was promoted while the other was fired. Similarly, at home, kids don't want to deal with a confrontational parent who finds fault with everything. Bedell urges people to "Be easy-toAeasy-to-buy, easy-to-deal-with, easy-to-do-business with and easy-to-live with." His advice should help readers handle their personal and professional interactions more effectively, while Bedell's comforting tone will reassure them. Still, this breezy volume will only help readers who are ready to consciously take the time to consider all their interactions ahead of time, something that may be difficult in today's fast-paced world.
Copyright 2000 Reed Business Information, Inc.

Review

"The book is splendid. It's a practical, powerful and lively fusion of tough-minded theory you can remember with examples you won't forget."
-- Michael Mills, director of Professional Services, Davis Polk & Wardwell


From the Hardcover edition. --This text refers to the Paperback edition.

Product Details

  • Hardcover: 256 pages
  • Publisher: Crown; 1st edition (November 14, 2000)
  • Language: English
  • ISBN-10: 0609606980
  • ISBN-13: 978-0609606988
  • Product Dimensions: 8.3 x 5.7 x 0.9 inches
  • Shipping Weight: 13.6 ounces
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #1,284,239 in Books (See Top 100 in Books)

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Customer Reviews

16 Reviews
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Average Customer Review
4.8 out of 5 stars (16 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

17 of 17 people found the following review helpful:
5.0 out of 5 stars "Trained Incapacity", November 29, 2000
By 
Stephen Rosen (New York, NY E-Mail: srosenc@ix.netcom.com) - See all my reviews
This review is from: Three Steps to Yes: The Gentle Art of Getting Your Way (Hardcover)
"Three (3) Steps to Yes: The Gentle Art of Getting Your Way", by Gene Bedell is the best book on persuasion I've ever read. ("How to Win Friends and Influence People" does come close.) I used Mr. Bedell's ideas and wisdom gleaned from the book today very effectively with clients (see below) and enjoyed how well they worked. I felt good, and my clients felt good. I do career management for very difficult, highly skeptical, high-functioning populations of attorneys, physicians, and PhD scientists--all of whom are educated beyond their abilities, esp. their ability to market themselves. Thorsten Veblen used the phrase "trained incapacity" to describe my clients, people who..., well, you get the idea. Some are too smart for their own good. They truly need "emotional intelligence", "social competence", and healthy street smarts. "3 Steps to Yes" delivers. Mr. Bedell is a non-ideological realist and a "people person" with integrity. He clearly understands what makes us tick, and how to make non-manipulative use of our our "personal", "credibility", and "self-interest" needs. I'm recommending this book to all of my "socially-challenged" clients and friends, myself included.
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11 of 11 people found the following review helpful:
5.0 out of 5 stars Immediate Impact, January 20, 2001
By 
James K. Burns (Greenwich, CT United States) - See all my reviews
This review is from: Three Steps to Yes: The Gentle Art of Getting Your Way (Hardcover)
Excellent book that reads like your having a conversation with Gene Bedell. What makes this an exceptional book is that it has an immediate impact on one's selling approach and style. I started using the ideas and 3 steps the next day. It is highly credible process, because Gene Bedell is a well recognized leader in selling anything, but particularly complex computer systems, where the invisible needs to be sold.
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8 of 8 people found the following review helpful:
5.0 out of 5 stars The Power of Positive Persuasion, November 28, 2000
By 
Artist Barbara Garro (Barbara Garro at http://www.ElectricEnvisions.com in Saratoga Springs, NY) - See all my reviews
This review is from: Three Steps to Yes: The Gentle Art of Getting Your Way (Hardcover)
Everyone sells and everyone wants to year "yes" in the marketplace of life. Satisfy customers' personal needs and you can get them to "yes," according to author Gene Bedell.

After doing all the research, Gene Bedell shows you three simple skills to get people to say yes to your products and services and feel positive about you, your offerings, and your company. It doesn't get any better than that.

The Three Steps to Yes are powerful in their simplicity: really fill your customers' personal needs; be competent and trustworthy; and communicate persuasively. That's the truth. That's all there is to it.

If these are not already your results, Bedell can get you there in 241 pages of boiled down simple methods you can not only understand but also use realistically in everyday life without changing your personality, personal style or values.

Buy the book and give it to every one of your kids at high school graduation or this Christmas, to you can enjoy your retirement!

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Inside This Book (learn more)
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First Sentence:
Why do people smoke cigarettes or run five miles a day, go to church or to the golf course on Sunday mornings, hire you or someone else, obey their parents, or follow their peers? Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
buying anxieties, personal positioning statement, buying anxiety, forced persuasion, substantiating story, traditional selling, personal trademarks, persuasion strategy
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Talking Without Communicating, United States, New York City, Boy Scout, George Bailey, The Magic Selling Formula
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