Customer Reviews

Tiger America 4 c. Elec Rice Cooker/Food Ste ( JNP-0720 )

5 star:		(9)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

I'm always amazed to see this product still being sold at local Chinese supermarkets and here on Amazon. I've used mine for over 15 years now and quite regularly in the past 5 years. I don't see the non-stick stuff coming off the cook bowl but over time, there will be some small particles of rice stuck on quite permanently. I don't scrub because it is a non-stick surface. I've seen this happen with other rice cookers so I'm not sure you can get around this by just purchasing another brand. You're probably better off buying a softer wood paddle for cheap available at most Chinese/Japanese markets. My dad just sanded off the rough edges of the plastic paddle that came with my cooker. I haven't replaced my rice bowl yet as it still releases rice just fine. Unfortunately, the price is also unmoved after all these years.

Btw, I see inexperienced friends buying large (e.g. 10 cup) rice cookers. This is generally not a wise idea if you're only cooking for 1 or 2 people most of the time since the larger the cooker, the larger the minimum amount of rice to be cooked.

As a final note, I'm not aware of any heating element on the top of the cooker. The cooker is nicely sealed and does white rice well. Like many other cookers, it will also do brown rice well, except that the additional water requirements will result in an excessive amount of muddy brown splatter around the outside of the steam vent. It will automatically switch to a warming mode but unfortunately it does not have an auto shut off. Note that although you can warm for quite a while, the rice will eventually dry out and faster still if you are only cooking a small amount.

I never write reviews but this rice cooker is the most reliable piece of electronics I have ever owned. My parents gave it to me as a gift when I went to college in 1994, it survived undergrad, Peace Corps (yes, I love it so much it went to Honduras with me), then grad school, multiple moves, marriage and now parenthood. I rec'd a larger one as a wedding present but I still use my tried and true. It has always been reliable and cooks all types of rice perfectly. The only problem I have with it now is that the non-stick coating is a little scratched at the bottom (my fault - wasn't always careful with not using metal utensils) so I'm looking to replace the inner pot. Don't hesitate - this is a great buy and the four cup capacity has been more than enough for two adults and a baby even with seconds.

I purchased this rice cooker on advice of the nursing staff at the hospital where I was on staff. The Asian ladies kept a huge rice cooker going 24/7, and many a day, when Labor & Delivery got really busy, that was all we got a chance to eat. Rice with some soy sauce kept us going.

Having been raised in Louisiana and eating rice almost everyday, I was amazed at how this rice cooker kept rice warm & ready to eat all the time, without the hassle of cooking in a pot. I decided then & there to get one for myself, and the nurses suggested Tiger brand as the most reliable. At that time they were hard to find in regular stores, so off I went to an Asian store & bought one.

I have never been so happy with a small appliance! Even my husband, who had to learn from me how to cook a reasonable pot of rice, now can cook rice to perfection.
Nothing has gone wrong with this cooker in all these years, but I will be upgrading to a slightly larger one, as I need more than a 4-cup cooker when there is company to feed.Oh yes--it is also very easy to clean, and I am almost obsessive about kitchen cleanliness.

Another thing that I learned with this cooker is if I have leftover rice in the refrigerator or even freezer, it is so easy to warm it right up in the cooker. I just dump it in, add a small amount of water & turm it to cook--so there's no watching, no stuck-to-the-pot rice, and no mushy rice from overcooking.
The only problem is that now I need a new non-stick insert, as mine is slightly scratched where people used regular spoons to dish up the rice. These I have only found at [...], they cost $59 and are out of stock at present. But my rice still doesn't stick to the pot & it is still easy to clean.

When I do purchase my next rice cooker / warmer, it will be a Tiger. Why should I experiment, when this has worked so well for me for so many years? This current rice cooker will retire to AZ to winter with my husband when I get a new one. I only hope the newer models hold up as well as mine has.

I lost a my tiger rice cooker part. So I contacted tiger. I was surprise to hear they still sells replacement parts of my old cooker. Then I realized they still have the parts because they still sells exactly a same model as what I purchased over 10 years ago.

This product price went up quite a bit since when I bought it, but even then I thought this cooker was expensive because this cooker looks and feels cheap and it's simple. However my first impression was wrong, this happen to be a though rice cooker that can last long time. No wonder tiger sold this same product for long time, because it works very good as is!. The design is dated but who cares when things last for long time and you can replace the parts later, it's so much less wasteful.

One thing it's questionable is non stick surface of the rice container. After years of use it will start to get scratched off. You can replace it, but this is not popular thing to use for health reason now days.

Also Their company website is not informative. Finding support number was tricky (May be their support number was in the manual but I don't have it any more.), but once I found it everything went smooth. An Electronic product lasting this long is becoming rare these days, so I would give this product 5 stars.

My friend told me newer high end model of tiger/zojirushi can cook tastier rice. So if you are very particular about subtlety of rice flavor research farther otherwise this is just fine.

excellent product - cooks wonderful rice. Not quite intuitive, but the instructions were pretty clear. Will now go buy a cookbook to learn more ways to use it!

I got the 4 cup even though we usually cook 3 cups. Very simple to use and cooks white rice perfect every time. Can't seem to get the hang of brown rice. Comes out just a touch under done but I think we just need a touch more water than white. The retractable cord is great because we can just set the cooker on the table when we are done and serve from it.

Recieved this product promply.I used it ( practised) making several types of rice and each turned out perfectly.A great product.

I love my rice cooker and have been using this model for about 15 years. The first one was a loaner and when I had to return it I found I couldn't be without it. This makes perfect rice and keeps it warm safely all day if you want. So easy to clean. Beautiful. Sits on my counter almost all the time. Love the retractable cord. If I could I would give this to every new bride. Best size for average family. Not too big or too small.

Recommend only using the plastic paddle, or a wooden one, so as not to scratch the non-stick coating of pan. However, if after a while it has gotten scratched, you can very affordably purchase a new pan and paddle.

Excellent rice cooker/steamer. Cooks perfect rice every time. Very stylish outer cover, and cleans easily. I would highly recommend this rice cooker to anyone looking to buy a quality/beautiful rice cooker.

Full sealing pot with top and bottom heaters. Includes rice paddle and measuring cup.