Customer Reviews

Tilia T000-03502 FoodSaver V2840 Advanced Design Kit

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

This is my first experience with a vacuum seal product and it has been a great one. I shop at a wholesale club, but I cook for one. I've had this less than a week and I have completely transformed my freezer. I have things packaged in individual serving sizes, including poultry, fish, seafood and even desserts.

I have two disappointments, but no regrets. The first is that the appliance is huge. The flip up design is a necessity and even then it looks imposing. In fairness to Tilla, the dimensions are listed on the box. I'm out of counter and cabinet space so mine lives on top of the refrigerator.

My second complaint is that the canisters are not freezer-safe. This is very disappointing because it adds extra complexity to freezing items that contain a lot of liquid. You need to place items on a baking sheet in the freezer and then use the FoodSaver bags once the items are frozen. For liquids, you need to freeze them in solid blocks and then place them in the FoodSaver bags. The instructions also suggest you use canning jars designed for the freezer when freezing liquids. I've tried to find the canning jars, but I've had no luck with the usual suspects. I'm not ready to order a full case from Amazon, but maybe that's the only way they are sold. Things would be so much easier with freezer-safe caninsters.

Even with those two complaints, my purchase was worth it. I've gained freezer space and my bulk items will last longer.

It hurts to leave three inches of bag material unused when sealing items, but I'm convinced this is still less wasteful and more efficient than the tons of freezer bags I go through. The bags are reusable and can be washed in the diswasher.

The DVD was extremely helpful. The bags and bag material included are enough to whet your appetite. If you register the product online, Tilla will send you coupons for the accessories, but they are only good for purchases directly from FoodSaver. You can't use them at another store.

Must-have accessories are the bottle stoppers and food marinator.

I bought this for my mother for Christmas and like it so much that I will buy one for myself. It's easy to use, once you figure it out, and there are a lot of things that you can seal besides food! For instance, small screws, to keep them from rolling around in the "junk drawer" - instructions from appliances that you want to keep dry - are just a couple of examples. I love it!

The first unit I purchased was a replacement for an older model. I had it for less than a year and it stopped working - i.e. it would vacuum out the air but never went to the sealing process. It was replaced by the company. Now, the second one is doing the same thing. I used to really love this company but now I will really hesitate to replace it. There is obviously a problem with this model but Tilla doesn't wish to recognize it. The customer service rep I spoke with was very curt and didn't even offer to have me send it somewhere for a fix. The comment was Sorry, it's out of warranty. That's all that was said. I am NOT pleased at all.

I used the Foodsaver 5-6 times, worked fine. Placed it on shelf for about 6 months and the pump no longer worked - It cannot be fixed and, naturally, the warranty ended the day before I called for service. DO NOT BUY THIS PRODUCT.