Most helpful critical review
137 of 144 people found the following review helpful
on April 14, 2008
The Timex pedometer is totally useless for my purposes. I found that when walking on concrete or hard surfaces it is fairly accurate. But I live in Colorado and mostly walk on unpaved trails, grass, etc. After purchasing this pedometer, I noticed that it was in major disagreement on the number of steps involved walking various trails I had walked for years using other pedometers. After doing some experiments on various surfaces it became clear to me that on softer unpaved surfaces this pedometer was totally inaccurate being in error by as much as 50%.
I finally assumed that I had a defective product and decided to send it back to Timex, although after looking at other reviews of this product this may just be a piece of junk that can't count steps accurately on varying surfaces. After consulting my Warranty I discovered that the repair was free of charge but:
"Please include the following with your pedometer to cover postage and handling (this is not a repair charge); a U.S. $7.00 check or money order in the U.S. . . . "
What a second. They're charging me $7.00 on a $13.16 pedometer to repair or replace it, although they refuse to call it a repair charge. I'm sorry but this is outrageous and I'm going to toss this thing in the garbage and find another product that works.