Customer Reviews

Timex Women's T5K007 Ironman Sleek 50-Lap Resin Strap Watch

5 star:		(14)
4 star:		(5)
3 star:		(1)
2 star:		(10)
1 star:		(7)

 

 

I was looking for a sporty, young-looking, low-profile, waterproof, unique digital watch. I only need it for day-to-day timekeeping and recreational swimming, so lap functions are not important to me. This watch was perfect for my needs--it's beautiful, fits my college style, keeps great time, and is waterproof (the instruction sheet is very specific about not pushing any buttons while the watch is in water). I've never had problems with condensation, water seepage, or anything malfunctioning, despite having worn it for recreational swimming in a chlorinated pool.

The watch, true to its name, is sleek. It's not bulky like other sports watches, and doesn't scream "Hardcore Runner!" which is great because I'm not one. On the other hand, it's also not tiny-dainty, which is good news for my bigger stature. The Indiglo-lit numbers are very bright and perfectly readable in low light. The default watch display shows time (with seconds), date (month and day), and day of the week. These are all easy to read at a glance.

The watch is truly dark purple and white, like in the picture, and feminine without being girly. I actually wear my watch with the face on the inside of my wrist because that's how my best friend in high school wore it--the band and clasp look good, and so far I haven't scratched the face.

Overall, I am very pleased with this watch!

I have bought 3 ironman watches in the last 3 years, all different versions of this watch. The first one went out while I was diving, the second one I did not dive with but stopped working while I was swimming. The third one worked for a while because I was careful not to dive or swim with it, until I accidently left it on while diving and guess what... it doesn't work anymore. I was careful not to touch any buttons while I was in the water since I knew that would flood the watch.
So if you are just wearing this watch in the shower to to wash your hands, it will last a long time and it has some nice features for workouts. I am going to switch to the Casio baby-G which is supposed to be more waterproof.

I have had this watch for 2 years, and love it. I wear it every day for sports and just as my daily watch. It is easy to set, easy to use, and VERY waterproof (I have done triathlons in it.)

My only complaint was that the rubberized watch band cracked at the place where it bends daily as I put it on. BUT, I sent it into Timex, and they replaced the ENTIRE UNIT for only $10! I had it back in about 2 weeks. Now that is some awesome service!!! (A rare thing, these days)

Highly recommended!!

I have to return this watch twice. I bought it for my daughter who is a swimmer. First it had leaks after one month (supposed to be waterproof!!) and pieces had fallen apart. Only the look is nice.

I have had this watch for 4 years now and its honestly the best purchase I ever made. Its extremely water proof and has endured almost all of college for me. Its very slim around the wrist so its airy and it doesn't make me sweat alot. I also love the three alarms and I used the timers all the time! Best decision ever!!

We purchased this watch knowing it may get wet occasionally and it claimed to be water resistant. It wasn't. It failed due to moisture issues after running through some water sprinklers (not even fully submerged or under pressure) only a couple of months after purchase. Very disappointing. Timex did offer to replace the watch for the cost of shipping and handling. The new watch has now made it 6 months (including submerged in swimming pools). I would increase the stars if it holds up for at least a year.

For the price, a great watch. I am just starting to run for exercise and needed a not-too-expensive watch that had an interval timer. This one works great. I set it to beep for 2 minutes of running and a minute of walking. It's cute too. I got the purple one and really like the color. I really recommend it. I am a little worried about the strap getting worn out after a while from putting in on and taking it off but it was only $30 so when it finally breaks it won't be too big of a deal...

Here is a copy of the email I just sent to Timex's customer service:

Dear Timex,

Once upon a time, when my children were babies, I bought a Timex Ironman women's watch. (This was about 10 years ago). The watch served me faithfully for 9 years. I wore it 24/ 7 - in the shower, in the pool, doing yardwork, to school - EVERYWHERE and ALL THE TIME. I finally threw it out when the watch BAND broke and I couldn't figure out how to fix it. That was last year.

So, I bought a new one about a year ago. Within a month of constant use, water got inside the faceplate and I could no longer read the display. So I exchanged it at Kohl's (where I bought it). The second one lasted about six months before water got inside it. It dried out enough to be useable, though I could no longer read the date (a few liquid crystal display segments had shorted out). I began babying it - taking it off for showers and playing in the pool. Until one day I forgot to take it off for the pool. And it became completely fogged up and unuseable.

So, back to Koh'ls (last week). They graciously exchanged it, since it was only a year old. (And no, I don't have my original receipt so I couldn't send it to you under warranty - and besides, its easier to exchange it at Kohl's, since I don't have to pay shipping and wait for you at Timex to send a new one back)

I wore it in the shower the first day. No problem. I began to have faith again. Until I took it to the pool to swim laps yesterday. I got out after about 10 minutes to check it and......fogged up completely - water droplets everywhere inside the display.

So, after 3 watches inside of a year, I'm done. I'm taking it back for store credit and I will find a competitor watch to use instead. I actually asked the cashier if they get a lot of returns on your Ironman watches, and she said no. I'm frankly surprised.

Out of curiosity, I went onto Amazon.com's website and (finally) read the customer reviews for this watch. It was, to say the least, enlightening. There were many stories like mine - of people who have gone through 2,3, even 4 watches before giving up. If you care about your brand's image (and your customers' loyalty), you should read them to - and then find a new manufacturing facility who actually cares about quality control.

You know, I don't even know why I'm taking my precious time to write to you. And I don't really expect much more than an automated reply with some vague promise about looking into my complaint...blah blah blah. I guess I just wanted you to know that I was once a loyal customer, who REALLY TRIED to stay loyal.

But, as the saying goes, "fool me once, shame on you; fool me twice, shame on ME." Well, after three watches, I've had enough. I refuse to be a gullible sucker anymore.

I will never buy another Timex.


Goodbye

PS I'll be posting this on Amazon as well.

The quality of Timex today separates it from the company it was in the past. I purchased the Ironman watch for my wife last July (under a year), and 3 things have gone wrong. First, the rubber movable rubber band holder broke for no apparent reason. Sort of like when a rubber band dries up and breaks. Second, the pink on the watch body has been wearing off. I thought it was strange, and I noticed that with a fingernail it will fairly easily scratch right off. Third, the rubber watch band broke - right in the middle on one side. This is seemingly impossible, as it's RUBBER. She has forgotten to take it off a couple times when rinsing off dishes with Dawn dish soap. But that's the closest she's come to interacting with chemicals.

Timex' response: We only warranty the watch movement. A broken band is 'normal wear and tear'. They offered to 'take a look at it' if I mailed it in with the original receipt (which I didn't keep more than a week or so), and include an additional $7. for return postage.

I emailed a photo of the band, showing it was clearly broken in the middle (as mentioned, rather odd for 'rubber'). They responded, 'Sorry, that's not covered by warranty'.

Cute watch, but as the color on the body wears off and the rubber band can easily break (as can be seen by all the negative reviews on the internet), I'd say avoid Timex and go with a quality Casio instead.

I got this watch to replace a different one that I broke the band on.
About 6 month after I got it the band came undone from the right bottom corner.
next the top left corner. There is NO warranty on the band so I'm kind of stuck with it glued!!!!
Otherwise I LOVE it!!!!!!!!!!!!!!