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Tipping for Success: Secrets for How to Get In and Get Great Service Paperback – May 15, 2001


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Product Details

  • Paperback: 160 pages
  • Publisher: Brenmark House; 1 edition (May 15, 2001)
  • Language: English
  • ISBN-10: 0970876637
  • ISBN-13: 978-0970876638
  • Product Dimensions: 8.4 x 5 x 0.4 inches
  • Shipping Weight: 7.8 ounces (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #526,094 in Books (See Top 100 in Books)

Editorial Reviews

Review

A terrific and helpful book! I really enjoyed reading it. --Larry King

I give a high five to Mark Brenner and his delightful book -and I don't mean a five-dollar bill. --JAY CONRAD LEVINSON, Author, of the Guerrilla Marketing series of books

If saving time and saving energy is important to you, you'll want to buy this book. It's the ultimate guide.... --BOB YEAGER, Fashion Editor, GQ Magazine

From the Publisher

In the best selling tradition of DRESS FOR SUCCESS, EXERCISE FOR SUCCESS and Robert Reich's, THE FUTURE OF SUCCESS, now comes Mark Brenner's latest book, TIPPING FOR SUCCESS: SECRETS FOR GETTING IN AND GETTING GREAT SERVICE. This book pulls the curtain back on the proven techniques for getting priority attention. Everyday we are surrounded by situations where the opportunity exists to influence the outcome either positively or negatively through the "art" of tipping. This book is written for those who place a high value on time and convenience. Readers will discover the more important secret; it's not how much to tip, but what to say. Those moments can give you access to people and create "windows of opportunities" that otherwise might not have occurred.

The inimitable Larry King who certainly has no problem gaining access anywhere, has endorsed Tipping for Success as a book that can help the average patron. For the average person, as well as the successful business traveler, tipping can often be an awkward and embarrassing production. Mark Brenner discusses the methods and dialogue for getting those last minute restaurant or hotel reservations or simply how to catch a cab on a crowded street during rush hour. I believe this book is a must for every serious business traveler or person who desires both fast and royal service.

Perhaps the most overlooked working professional when it comes to tipping (other than special holidays) are the receptionists, secretaries, assistants and the like who are really the gatekeepers that schedule so many of our important appointments. When you're in need of a last-minute appointment, the way you responded last time and how you expressed your appreciation (or not) will long be remembered. Tipping for Success provides you with that critical edge.


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Customer Reviews

3.8 out of 5 stars
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Most Helpful Customer Reviews

31 of 35 people found the following review helpful By "ironastro" on November 17, 2001
Format: Paperback
Although highly touted by Amazon.com and written in a warm, chatty style, this book doesn't answer the most important question-- How much SHOULD I tip? Many pages are devoted to how to slip the money into the service-provider's hand, but unfortunately few words are devoted to how much is actually appropriate. Wanting to reward and to not be cheap, many people wonder how much to give. If this book would have even given a little table in the back (e.g. Bellhops- $2 per bag ($5 in New York)) then this book would have indeed provided a service.
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12 of 16 people found the following review helpful By Amazon Customer on August 15, 2001
Format: Paperback
although interesting, this book told me nothing saavy travelers and smart business people do not already know, be nice... be firm... addresss people by name and respect their title and of course...a little grease($$) always goes a long way
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2 of 3 people found the following review helpful By Ankesh A. Kothari on May 26, 2003
Format: Paperback Verified Purchase
This book is small and nice. It provides good information on five different ways to tip:
- Single handshake
- Double handshake
- Peel method
- Agent method
- Signal method
The book gives more useful advice on confronting situations when you are late, or when you want to upgrade to a better room or a better seat.
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