Top critical review
23 people found this helpful
Nice Watch BUT...
on March 16, 2012
I received this watch for an anniversary gift a little over 2 years ago. I like the watch because it fits well with dress clothes or in casual attire and it seems to be a quality precision instrument. Shortly after the 2 year mark, the touch screen began to malfunction to the point I could not set the time. I assumed the battery was getting low, so I took the watch in to the local jeweler to have the battery replaced. Two months later, I received the watch from the service center where it was sent. The time was not set, so I attempted to set it. Again, the touch screen was malfunctioning, but what was maddening was the fact the repair station did not QC the watch to ensure it was functioning correctly before it left the service center. The jeweler sent the watch in again. Thirty days later, the watch returned with a note from the service center that stated the watch was functioning correctly. After giving the jeweler a lesson on how to set the watch, he agreed the watches touch functions were limited to two-compass and altitude. He sent the watch in again and assured me he would call them to explain the issues to ensure they understood. Three weeks later, the jeweler called me to inform me the watch was defective (oh, really?). Apparently, the touch screen does not function correctly, the movement must be repaired, and the inside of the case shows evidence of corrosion due to an improper waterproof seal. They said I could send them over $325 (USD) to repair the old watch, or over $410 (USD) to replace the watch with a 2010 model.
For the price my wife paid (at the time, over $700) I would expect the watch to last at least until the first battery replacement, or until it fell off of my wrist because I am a scraggily old man on the verge of death who cannot afford to buy another piece of crap Tissot over-priced over-hyped non-warranty covered junk time-piece. P.S. They are not getting any more of my money to repair or replace their over-priced junk. Have a good day!