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169 of 174 people found the following review helpful:
3.0 out of 5 stars
Decent, but not quite there yet, April 21, 2011
This review is from: TomTom GO LIVE 2535M 5-Inch Bluetooth GPS Navigator with HD Traffic, Lifetime Maps, and Voice Recognition (Electronics)
UPD(Nov 2011): I thought I will update this review a little bit. Everything below still remains true. The only major change is that now the major competitor seems to be the new Nuvi series. Garmin finally made dramatic progress with their TrafficTrends and the routing on Nuvi 3490 is very similar to what IQRoutes on TomTom would give. I say below that if you live in a big city, you need TomTom. This is no longer a rock-solid statement. Garmin has created a viable alternative. If you want a connected device, the choice is easy. At the moment 2535 is the only decent device on the market. If you don't care if the device is connected or not, it's a tough call between 2535 and Garmin 3490. 2535 is still faster and a bit better and more stable in routing , but the gap is not as huge as it used to be. Given that Garmin 3490 has a better UI, it's a hard choice and boils down to your personal preferences. Personally, I will keep both for some time. I trust TomTom a bit more. Garmin is more usable. The worst single thing about TomTom remains their "myTomTom" website and plug-in. This is the most ridiculous piece of software I have to use which has more bugs than features. Besides LIVE functions, TomTom's main advantage remains "Map Corrections" feature. Even though map quality is lower than the maps that come with Garmins, you can make corrections like disabling roads, changing turn restrictions, etc. On Garmin you are effectively stuck with whatever Navteq provides them and map updates are painfully slow (custom avoidances don't help). As I say below, on top of map corrections there is also map share, i.e. ability to use corrections submitted by other users. It will work on older TomTom models, but is not available on new ones because of myTomTom... I also had battery issues and after 6 months of usage TomTom replaced it with a new device with no questions asked. My respect for that. That's all for the update. The rest is the review as of April. Overall, a nice device. I'll mostly concentrate on comparing it to Garmin Nulink 1695 as these are the best connected devices on the market. You can check my feedback on 1695 for additional details. Significant part of this review will be generic to any Garmin vs TomTom comparison, so I'll start with LIVE services to knock down the essentials. Both units do a good job, both offer 1 yr of free services, traffic, google local search and weather.Garmin seemed to be a bit faster but TomTom is ok. Local search: same functionality on both. TomTom's presentation of results is a bit friendlier. Weather: TomTom offers weather "near you", "near destination" and "near other point" that can be your POI or a recent destination. Garmin only gives "near you" or near a pre-defined city. TomTom gives more details, Garmin gives sunrise and sunset times. Garmin also offers weather radar for $30 a year. I like TomTom's version more. Miss the radar, but I can get it for free from Intellicast app anyway. Gas prices: TomTom allows to search prices nearby, cheapest in area, of cheapest on route. This is much better than what Garmin has to offer. Garmin gives "as of" date for each gas station which helps to eliminate stale information. Overall, TomTom is better. Speed cameras: allows you to view speed cameras and report on-the-fly. It comes for free on TomTom and costs ~$40/year on Garmin. Garmin's reporting is a bit easier. Traffic: a big plus is that traffic information is received almost immediately and you don't have to wait for FM traffic information to get to your device. Other than that, I haven't seen much advantage of Live trafic compared to ClearChannel FM subscription. Even though traffic acquisition is almost instantaneous on a connected device, the quality of FM data is sometimes better. At one instance FM traffic on my older Garmin warned me about a traffic on NJ turnpike while I was 60 miles away. It took took more than an hour for this incident to be reported through HD traffic on TomTom. The info came too late for the detour to be optimal and incorrect location of the traffic jam made suggested detour useless. On the other hand, when I approached NYC 40 minutes later, HD traffic worked flawlessly, while FM traffic for NYC area was not acquired until I was 10 minutes away from home and successful avoided the traffic using TomTom HD data. This is just to illustrate that there is no "best" traffic at the moment. Both FM and HD can be right or wrong. As I've said before, the only obvious advantage of HD traffic is no delay for available data to get to your device. Other than using traffic data for navigation, Garmin offers two excellent ways to see traffic in your area or in different cities: you can view color-coded traffic map or list all traffic incidence by distance. TomTom kind of has the same options but compared to Garmin they are too painful to use to be useful. It's a matter of representation only. As for using traffic data for optimal route planning, TomTom is very good. Other things: Garmin offers local event search for art, music and sport events + movie times + flight status. I actually thought that searching movie times on Garmin was faster than on a smartphone and I liked the flight status option. Live services summary: TomTom has a bit smaller set of Live features, but those that are available are more user friendly and offer more options. Connection seems to be reliable, delays acceptable. Now some generic comparison. As I've said, most of it should apply to all new units from TomTom and should be similar to what you might read in reviews for other units. Screen: bright and clear 5''. Initially I was in favor of smaller screen sizes, but after using Nulink for a while became a big fun of bigger screens. This unit has pretty much the same form factor as 1695, but looks and feels better. Same cable (with removable connector) is used to connect the unit to USB port or to an in-vehicle DC outlet. In contrast, Garmin requires a separate proprietary USB cable to connect the unit to a PC and requires dashboard mount to connect the unit to the charger. TomTom's dashboard mount is a bit more reliable, while Garmin's is somewhat easier to detach. Touchscreen is good, but typing is sometimes painful. Garmin and Go 930 are a bit easier to use. It could be my personal thing as other users tend to like the touchscreen a lot, but I tend to make way more typos on TomTom 2535 than on any other touchscreen device I've ever used in my life. Navigation and route planning: this is where TomTom rocks and Garmin so far was not able to catch up. Thanks to IQ routes the ETA is very accurate. On busy streets you need TomTom if you want to get an accurate estimate of the arrival time. On highways Garmin performs equally well or better. I have my favorite test routes in NYC that include different boroughs and road types. Here is a sample result of TomTom vs Garmin comparison. Route 1: Estimated TomTom 22 min, Garmin 20 min, Actual driving time 30 min all due to traffic lights) Route 2: Estimated TomTom 15 min, Garmin 9 min, Actual driving time 16 min Route 3: Estimated TomTom 31 min, Garmin 27 min, Actual driving time 50 min 12 minute of bridge traffic that both units didn't know about + 7 traffic lights.) Route 4: Estimated TomTom 38 min, Garmin 28 min, Actual driving time 39 min Route 5: Estimated TomTom 16 min, Garmin 12 min, Actual driving time 15 min I care a lot about accurate estimated travel time because it is necessary to calculate an optimal route. This becomes critical in densely populated areas where there are multiple ways to get between two points. For example, looking at travel time estimates for route 3, one might decide to take Garmin's route because it's estimated to be 4 minutes faster. In fact, following Garmin's directions would make it a 60, rather than 50 minute journey since it underestimates the travel time. Overall, as you can see, TomTom's time estimate is not perfect either, but in many cases it comes pretty close to perfection. Route calculation is quite fast, but not quite the immediate recalculation TomTom initially promised. Recalculation is reasonably fast but by no means immediate. Can take 30 seconds or more on a 30-mile route if you missed a turn and keep driving in the wrong direction. This is usually not an issue and recalculation takes just a few seconds if you're not far away from home or if there are not too many roads in the neighborhood. This is still much better than what Garmin used to have with their version of IQroutes. Map display in browse map mode - I would say on par, meaning equally bad. If you own an older Garmin unit, like 2xx or 7xx series, you will have to suffer for a few weeks before you give up and accept the new look. Map display in 3D mode (navigation) - Garmin has more clear indication of the next turn. TomTom often shows a more realistic curvature so that you can use the map on the screen to anticipate a sharp curve at night or in law visibility. Overall, I think I like Garmin's representation more, except when I'm on mountain roads. Voice prompts - a bit better on Garmin. Always right on time. You can't miss a turn if you listed to Garmin's voice prompts. Voice recognition - works quite well on 2535. Not available on Nulink. The only problems I have with TomTom's voice recognition is that I can't make it understand 4-digit house numbers and that response time is a bit slow and it usually takes a few seconds for it to prepare for voice recognition. One just has to acknowledge that user interface is...
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49 of 49 people found the following review helpful:
4.0 out of 5 stars
Lot's of Useful Features with some Drawbacks, May 12, 2011
This review is from: TomTom GO LIVE 2535M 5-Inch Bluetooth GPS Navigator with HD Traffic, Lifetime Maps, and Voice Recognition (Electronics)
Customer review from the Amazon Vine™ Program (What's this?)
The TomTom GO 2535M Live has a lot of useful features that my older and more moderately priced Garmin Nüvi 255W and Garmin Nüvi 260W does not have. The voice recognition is quite useful as it allows you to enter commands and addresses using your voice (after pressing the little microphone button). This makes it safe to change destinations and settings as you are driving. If you suddenly find yourself low on gas (my gas gauge is unreliable) you just say "Navigate to nearest gas station". On the other hand I have an accent and I have problems getting the TomTom to understand addresses I state. On the other hand I have the same problem whenever I call any customer support system using voice recognition. A tip: you have to make sure that it says "listening" at the top of the screen before you start speaking. It takes a few seconds for "listening" to show up. I found the Google based local search feature to be nifty. Neither the TomTom nor the Garmins could find a Greek restaurant I was looking for. However, as the restaurant was on internet I found it that way. I should say that I like the Points of Interest feature on the Garmin better. This particular feature is harder to use on the TomTom. Live Services featuring weather reports (local and elsewhere), local fuel prices (list cheapest first), up to date traffic, safety/speed cameras, and Google based local search, etc, are terrific services that makes the TomTom shine in comparison so my cheaper Garmins. I have gotten speed camera tickets in the past so that feature is useful. I think speed camera tickets will sooner or later be a common thing on our highways. The TomTom GO 2535M Live also has other functionality that makes it safer and more useful than my cheaper Garmins. You can also allegedly turn it into a car phone via blue tooth, which is a feature I have not tried. Unlike my Garmins it also asks me whether I want to go on the toll road, use the hover lane, etc. You can easily configure it to always take the specific actions or never if you don't like these questions. However, I like the fact that it always considers toll roads, hover-lanes, traffic, accidents, etc, when creating the route and allow me to select. I think it is nice that you get the Live Services for free for one year and that map updates are free. I believe this is not true for Garmins in general (old or modern). To download the latest and greatest you have to go to their web site and create an account and download software. This was pretty straight forward and it worked. However, sometimes the software crashes (exception error). I liked browsing their web site. I could see if there were any accidents in my old home town in my native country Sweden, and there was (last time I looked). The TomTom GO 2535M Live has a fairly large screen (5.6 inch) and is a little heavier. The fact that it is larger is both good and bad. It takes up a little bit more of the windshield real estate (but not too much) but it is also easier to see that way. I liked the fact that it is easy to zoom in and out using the slider and that you can just drag the map in any direction using your finger. Otherwise, I found the TomTom GO 2535M Live to be slightly less intuitive than my Garmins but I did not feel it was a big deal. One thing that annoyed me a little was that the TomTom GO 2535M Live had a tendency to turn my taps into double taps (more so than my Garmins). Instead of "Main Street" I get "Maiinn Street". Backspacing too often makes it slower to get an address in. However, unless you are driving, typing in the address is easier than using voice recognition. Sometimes the TomTom GO 2535M Live takes longer to find the satellite signal than my Garmins and search functions (for example points of interest) seem to be somewhat slower too. Overall I am quite happy with the TomTom GO 2535M Live but I have no experience with the modern top of the line Garmins. I am just comparing with what I have. $350.00 is a little steep, and I am not entirely sure I would buy it (I got it for free). However, overall I think this is a good product that I can recommend.
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Feb 22, 2012 1:01:20 AM PST
Thank you for the review Thomas, we appreciate the detailed analysis. We value opinions related to our products and you are welcome to share any further feedback on our discussion forum (discussions.tomtom.com).
We hope you continue enjoying our products.
30 of 30 people found the following review helpful:
4.0 out of 5 stars
A Good GPS with (Limited-Time) Features, May 25, 2011
This review is from: TomTom GO LIVE 2535M 5-Inch Bluetooth GPS Navigator with HD Traffic, Lifetime Maps, and Voice Recognition (Electronics)
Customer review from the Amazon Vine™ Program (What's this?)
The TomTom Go 2535M is a good GPS enhanced by the Live Services feature which includes HD Traffic, Weather, Lowest Gas Price search, Google search of local businesses. I've bought 2 GPS units (Garmin Nuvi 765T and TomTom XL-S) in the past and this is best one that I have used. My review is based on using this GPS for 3 weeks on my 30 minute commute which is roughly the average commuting time in the US and a good mix of highways and local roads. My review below is broken into a few sections that critique the basic functions and the special features. In short, I found the basic functions worked nicely and the Live Services (HD traffic, local search, etc) add a lot of great features but at a cost after the included 1-year term expires. BASIC FUNCTIONS =============== All of the features found in a typical GPS are handled nicely for the most part. NAVIGATION - Quick Start-up: When you turn on the TomTom Go 2535M, your location is quickly determined (less than 30 seconds on average). - Quick Re-calculations: Within seconds, if you deviate from the pre-planned route, this GPS will quickly find your current location and re-plan your route. (My old Garmin Nuvi had a habit of announcing it was "recalculating" after I deviate from a route. You really won't notice it here). - Lane Guidance : When there are multiple lanes, this GPS will direct you which lane to drive by highlighting the recommended one on the screen. - Free Life Time Maps : No new maps were available at the time of testing, but the website looks very clear and the process looks simple. Built-in maps cover the US, Canada, and Mexico. SCREEN Large, crisp 5" screen that is bigger than an iPhone's or iPod Touch's 3.5" screen. The touch screen is accurate and responsive to your fingers. Unlike some GPS units that frustratingly misread your input, this GPS really responds to your touch (It's basically like an iPhone's conductive touch screen instead of a pressure sensitive one like the old Nintendo DS). The only drawback is the processor sometimes shows a slight lag between your touch of a key on the virtual keyboard to seeing the input on the screen. Not as fast as an iPhone but not a big deal. DESIGN - The dock attaches nicely to your windshield. I haven't had the dock fall off while driving. There is a twisting mechanism by the suction cup that forces out more air, making it more secure. This is much better than my old TomTom XL-S which fell off all of the time. (No more licking suction cups). A magnet in the dock provides a secure connection to the GPS. - The design of the TomTom Go 2535M is stylish. The back has a metal finish instead of the generic black you see on most GPS designs. - One minor gripe here is the power button is always lit red when the power is on. It's on the top of the GPS so your windshield catches a bit of this light in the dark. It won't affect your driving... more of a slight nuisance. BLUETOOTH (Hands-free Calling) The Bluetooth connection provides hands-free dialing with your cellphone. Search results are integrated to allow you to call a business you've found by touching a button on the TomTom Go 2535M screen. PROBLEMS WITH BASIC FUNCTIONS ============================= I encountered problems with the basic functions. NAVIGATION - The included Text-to-Speech voice (which announces streets by their full names) has some issues with pronunciation. It reads "Crossing" as "Creek" and "Bridge" as "Branch"". So this can cause significant confusion when you are traveling to unfamiliar areas. My guess is that in the GPS database, "Crossing" and "Bridge" are saved as "Cr" and "Br" respectively and the TomTom Go 2535M is misinterpreting them. I am hoping a firmware update will fix this problem but cannot find one so far. MENUS There are lots of sub-menus. If you're thinking of buying this for a person who is not tech savvy, you may want to look elsewhere. Even though there are built-in tutorials, the menu hierarchy is unintuitive at times. Finding how to do simple functions like adding another stop on your route can take some getting used to. The many tutorials that are built-in seem like a band-aid (and unless you turn them off, some of them can pop up while you are driving). BLUETOOTH It took over an hour of trying, but I finally was able to pair my 2 year old (non-smart) Samsung Alias 2 phone. I have had no problems pairing the same phone to Bluetooth headphones (Jabra and Plantronics), a Bluetooth Speaker (Motorola T325), and my other GPS (Garmin Nuvi 765T). In my case, the discovery mode for my phone timed out too quickly and I had to force it to STAY in discovery mode in order to properly pair with the TomTom Go 2535M. This information was not in the instructions of TomTom website. It should not be a problem for most people since I didn't see other complaints online. *** UPDATE 5/26/11: After I turned the GPS off, it remembers my phone but won't connect with it. I'll contact tech support and see if they can help me here. SPECIAL FEATURES ================ The Live Services is a convenient bundle of features that include HD Traffic, Google Local Search, Weather, and Fuel Prices. Twelve months of these services are included. After that expires, it will cost you $9.95/month (or $5/month if you pay for a whole year in advance). The TomTom Go 2535M keeps a record of when you first activate it to start calculating the 12 months. (Note that other TomTom models may only include 3 months of these services). Live Services work right out of the box. After the 12 months is finished, you will need to connect it to your computer and enter credit card information to renew your subscription. If you are buying this GPS for your non-tech savvy relative, expect to provide some tech support at that point. It should be relatively easy (you connect your GPS to your PC or Mac after installing the TomTom Home software on your computer) but some people may have problems using basic computer accessories like USB flashdrives. Important Note: As of 5/26/11, the coverage of Live Services is limited to the US. There is no coverage in Canada. HD TRAFFIC ----------- Having used the FM powered traffic feature in my Garmin Nuvi 765T which had very slow updates, I love the improved speed and accuracy of the cellular powered HD Traffic in the TomTom Go 2535M. As soon as you plan your route, this GPS will search for traffic updates on your route and will update you in less than 2 minutes. It then informs you of the distance to the nearest traffic jam on your route and how long the delay will be. This information is also summarized on a vertical bar on the screen. If there are other traffic jams on your route, it will also display that information. Additional traffic updates occur every 2 minutes. If a quicker route is found than your planned one, the GPS will ask you if you want to take that other route. (Slight word of caution: I did take an alternate route one time suggested by the GPS which directed me to go perpendicular through 4 lanes of congested traffic. I wasn't able to take the short cut without significant risk). I was impressed that the HD traffic system was aware of traffic on some secondary roads as well. The accuracy on busy highways is good. Sometimes it matches the realtime estimated travel times down to the minute. The improved accuracy over other GPS units is due to the quicker cellular network connection instead of the FM connection found in other GPS units (like the garmin Nuvi 765T). It's not perfect though. Sometimes I did come across a few short traffic jams on bridges and highways without any warning from the GPS. When traffic jams last for several minutes, you can expect that the HD traffic system will kick in and update you. Note that another model (TomTom Go 2525TM) has lifetime traffic reports whereas the model being reviewed here only includes 1 year of traffic reports. But models that offer lifetime traffic use the slower FM traffic network mentioned above. (Some lifetime traffic GPS units such as the Garmin Nuvi 765T include pop-up banners ads the size of fortune cookie fortunes). GOOGLE LOCAL SEARCH -------------------- This is a handy feature if you don't have an iPhone or other smartphone. You can use Google to search for businesses nearby you (such as the nearest pharmacy). Some GPS units already do that with pre-programmed information. The bonus here is you can also search by a business name. So you can ask it to direct you to the nearest Starbucks. Search results include a convenient button on the screen to call that business if you've paired your cellphone to the TomTom Go 2535M for hands-free calling. Search results work overall but are not fool-proof. When asked to search within a certain part of the city, results outside the intended area are included and sometimes even put those at the top of the list. Adding to this confusion is addresses are not immediately shown in the results so clicking on the top search result could take you away from your intended search area. Don't expect to use this feature while driving. FUEL PRICES ------------- This is a great feature for looking for the lowest gas prices nearby you or on your route. It can help you pay for the $5/month needed to continue Live Services after the included 12 months expire. One handy implementation of Fuel Prices is when you have your route planned, tapping on the Live Services tab will list your cheapest gas price on your route. The type of gas station is also listed in case you are particular...
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