Since submitting my original video review and accompanying narrative, I discovered that I had a defective unit and have therefore removed much of my original narrative. I've added to what remained to reflect the current state of affairs.
The touch-screen was out of calibration on my first 1535M. By that I mean that if I tried to touch directly on an on-screen button or make an on-screen selection, the screen registered my touch as if I were touching the item above what I wanted. The unit was also very sluggish in responding to on-screen touches. The replacement 1535M which I received after waiting for almost a month has none of the calibration issues but is still not as responsive to touch as I am accustomed to on my iPhone 4 or my Garmin GPS. You have to really make a deliberate jab at the screen for it to register your touches. It's aggravating and made all the more aggravating since trying to touch the screen deliberately when it is mounted on your windshield is next to impossible. You really need to remove the mount from the windshield each time you need to program in a route and that is my next issue with the 1535M.
At first I thought the integrated windshield mount was good but now that I've used it I can say that I dislike it greatly. It is not convenient to remove from the windshield once it's attached. Since the touchscreen requires such a deliberate touch, you need to remove the device from the windshield each time you need to enter in route information which is frequently for me. And usually my navigator (my wife) is the one who has to enter route info while I'm driving with her. Needless to say, the inconvenience and hassle of trying to release the mount every time you need to enter info into the device is a great nuisance. My Garmin Nuvi had a simple clip that easily allowed the GPS to be removed from the mount, leaving the rest of the mount stuck on the windshielf. Not so with the TomTom mount. I also find it very difficult to remove and remount the windshield mount on my windshield. It's extremely awkward. I'll be looking for a beanbag dashboard mount in the near future.
Prior to this TomTom, I have used Garmin devices. Consequently the TomTom menu system and the entire way the TomTom is designed and the way it works is quite different from what I'm accustomed. In other words, if you are coming from the Garmin world, you've got some adapting to do... in a big way. That's not necessarily a bad thing, but be forewarned that they way you used to do things will be much different with the TomTom.
Upon unboxing, I was immediately struck with how elegantly designed the TomTom 1535M was. Surprisingly thin, nice rounded edges and and gently flowing curvature on the back side. The USB port is recessed which is nice and the GPS has what I consider to be a somewhat novel mounting arrangement. The swivel and suction cup is integrated with the GPS itself. You can swivel the GPS 360 degrees and as you do so the display auto-rotates. That was not expected but was pretty cool. It's similar to how an iPod touch or iPhone display rotates when you turn the device to a different orientation. However even though the screen re-orients itself, it is only doing so at 180 degrees (it's always going to be in landscape mode.)
The on/off button on the back is a nice size, not too small, not too large and is also recessed so that it flush with the back panel. Aesthetically it was very pleasing. To turn the unit on, you depress the button and hold it for a few seconds. The manual says 10 seconds but I never hold it that long, usually only about 3 seconds. Startup is quick speedy especially compared to my Garmin Nuvi which takes much much longer to start up. The TomTom also seems to acquire satellites much faster than the Garmin.
I think the way that TomTom displays routing and maps in general is superb. It is such an improvement in the way that my Garmin Nuvi displays maps. TomTom has a really cool 3D look and arrows to indicate turns are huge, well-positioned and make it so much easier to read on-screen.
The manner in which spoken routing cues are delivered is also way different that the way that Garmin does it. And I much prefer the TomTom method.
Bluetooth connectivity was difficult with my iPhone. It took me several pairing attempts before I was able to successfully pair my iPhone with the GPS. And then once they saw each other, it took several attempts for the TomTom to accept the pairing code. Once paired, the TomTom quickly retrieved the phone book from my iPhone. I have continual difficulty actually trying to place calls though. TomTom will say that the line is in use when in fact it is not in use. When trying to receive a call, the TomTom had difficulty recognizing my touch on the screen and I was not able to easily answer an incoming call. Once a call was answered via the TomTom. the caller told me that my voice was garbled and very difficult to understand. The caller did not sound very loud to me and was difficult to hear through the TomTom speaker. I actually had to terminate the call and call back using my bluetooth headset since I was unable to really use the TomTom for cell phone use and once the call ended, the TomTom continued to display the name of the caller at the top of the screen. Not sure why it didn't just go away after the call ended. When I clicked on the "banner" for the call, the next screen showed an option to end the call and clicking on that displayed an error saying that it was "unable to end the call please check your mobile phone." Oh brother. Looks like a firmware update is needed to get the bugs out of this device.
Once, I entered a route and the TomTom told me to "turn right Route 20, then." Then what? Then nothing. Fortunately I knew where I was going and it wasn't until my next upcoming turn that I was alerted what I was to do next.
The 1535M has some great qualities and features and maybe Firmware updates can fix the sensitivity issue of the touchscreen. Maybe not.
So compared to my original 1535M, I am happy to report that the terrible problems I was having with the touchscreen have mostly been remedied by the new unit. However the sensitivity of the screen still requires a deliberate touch on the screen to register. I still find the touchscreen more difficult to use than any other touchscreen device that I own, such as my iPhone 4 or Garmin GPS. It's way better than the original 1535M, but still not as good as I would like to see.
An unexpected glitch in the return process has rendered my "Live" service as "expired." So now I have to go through the time-consuming process of contacting TomTom service again to resolve this issue. Sigh. This is such a chore. And the TomTom website continues to operate very strangely. After downloading the MyTomTom software and connecting my GPS to my computer via USB, it then auto-connects to MyTomTom website but there are glitches galore on the site. First it says my unit is up to date, then later it says there is a new map update and HD Cameras update. It starts downloading the map update which took over 4 hours... really TomTom? 4 hours on my 10Mbps Time Warner RoadRunner connection? And after downloading the new map, it did it again.
I spent the better part of this afternoon with my Garmin connected to my computer instead of in my car.
So now it's back to getting used to all the differences between how the TomTom works as compared to Garmin GPS's. I'm more of a Garmin kind of guy given all the issues I continue to have with the TomTom. Today I entered a route that Garmin gets me to logically and efficiently, TomTom came up with a "fastest" route that was unusual and not at all intuitive. It may have been about the same mileage as the Garmin route, but from my point of view, I would never choose to go that route. Fortunately TomTom also offered an alternate route that was the same as what Garmin chose but it wasn't intuitive to choose the alternate route instead of the primary suggestion.
On the plus side, I do like the vocal cues better on the TomTom. There are more cues that a turn is coming up and they are given with more advance notice. It's much easier to miss a turn with the Garmin. I also prefer the default female voice on the TomTom. Not all the voices on the TomTom speak street names. In English, only Samantha and in French, only Julie speak the street names.
It's a decent GPS that is very different from Garmin. If you've never had a Garmin, you may not have as many mis-givings about the TomTom as I do. On the other hand I do like a lot about the TomTom. I'll give it some time and see if I adjust and will certainly update my review if my opinion changes in any of the areas I've mentioned.
Until then I've updated my rating to 3 stars. I'm docking it some stars for the finicky touchscreen, awkward windshield mount and flaky website which must be accessed frequently to stay up to date with maps, cameras and other possible updates.
UPDATE: 11/28/2011 - This GPS has some very annoying characteristics. When routing instructions are spoken, it will say something like "In a quarter mile turn right" but as I approach the turn, no further command is given such as "turn right". I frequently fly by my turn because I am not reliably given notice except at the quarter mile mark. And in an area with lots of side streets, this just doesn't cut it.
I also can't seem to easily save a destination as a favorite. Just tonight I searched for a destination and then used it as my route. Upon arriving at the destination, I wanted to save it as a favorite but could not figure out how to do that. On my Garmin It's way easier to do this.
UPDATE: 11/30/2011 - As I use this more, I find more annoyances but have also found a few pros. First the cons...
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